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Douglas Volkswagen

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,561 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people. We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will. We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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491 Morris Ave.

Summit, NJ

07901

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Showing 1,561 reviews

August 03, 2026

Vlad was awesome and helped us get the payment we wanted and out in a timely fashion. More

by lisavillaggio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad Voskoboynikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Douglas Volkswagen responded

Thank you for highlighting Vlad’s help in securing your desired payment and completing everything promptly. Enjoy every mile in your new Volkswagen Tiguan. Please reach out if there’s anything else we can assist with.

August 02, 2026

High level of expertise and welcoming Promptly took care of my needs. Marvin is consistently outstanding More

by Madalianmike
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Ma
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Aug 02, 2026 -

Douglas Volkswagen responded

Thank you for highlighting our expertise and welcoming service. It’s great to know Marvin’s support made addressing your Golf R’s needs so efficient. We look forward to assisting you again.

August 01, 2026

Overall, very favorable experience with Isaac and Douglas VW. Was kind of surprised that they didn’t qualify my wife as a first responder. She is a Nurse Practitioner. More

by charleshorsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Bunton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2026

Very pleased with how my experience was with the dealer they were nice and honest More

by mlefebvre489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Douglas Volkswagen responded

We’re glad to hear our team was honest and friendly during your Volkswagen Atlas service. Thank you for trusting us with your maintenance needs. We look forward to helping you again.

July 31, 2026

Consistently experience efficient, comprehensive interactions with Sales and Service departments. And, have had two positive experiences with Douglas Body Shop. More

by mary.margaret.kerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Sibblies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Douglas Volkswagen responded

Thank you for noting the consistent service from our Sales and Service teams and our body shop. It’s fantastic to hear Kim and Marvin provided the efficient, thorough care you expect. We look forward to supporting your Volkswagen again soon.

July 31, 2026

Andrew & the Douglas team are phenomenal! This is my 5th car with this team, I will always be a loyal customer to this dealership! More

by sjfitch18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet Puzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pontone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Douglas Volkswagen responded

Your continued trust in Andrew and our team means a great deal. We’re delighted that your new Volkswagen Atlas is meeting your needs. We look forward to assisting you again whenever you need us.

July 31, 2026

Vlad was terrific and very professional. He spelled everything out for me and gave me a good deal. More

by Rickbarry56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad Voskoboynikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2026 -

Douglas Volkswagen responded

Thank you for highlighting Vlad’s professionalism. We’re glad he clarified every detail and helped you secure a favorable deal on your new Volkswagen Jetta. Enjoy your Jetta and safe travels.

July 30, 2026

Great service, both during the sales process and post-sale service, easy communication and clarity More

by joseival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Douglas Volkswagen responded

Thank you for the kind feedback on our sales process and post-sale service. We’re pleased communication was clear during your visits for your Volkswagen Atlas. We look forward to assisting you again.

July 30, 2026

Everyone was very customer service oriented. Pleasant experience. Have been a customer here for years. More

by donna.quinnhoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin let me wait in the seated area while I waited to leave off car
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Jul 30, 2026 -

Douglas Volkswagen responded

Thank you for your loyalty over the years. We’re glad our team provided a welcoming atmosphere and attentive service. We look forward to assisting you again soon.

July 27, 2026

Did not have an appointment. They took in me and did a great job in a short period of time. More

by LAWROBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 27, 2026 -

Douglas Volkswagen responded

It was our pleasure to welcome your Volkswagen GLI without an appointment and complete the service quickly. We appreciate you highlighting the efficient and thorough work. Please reach out when you need anything else for your GLI.

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