Back

Eagle Buick GMC, Inc.

Homosassa, FL

4.8
2,517 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
Contact Dealership

1275 S Suncoast Blvd

Homosassa, FL

34448

Directions

By Type

Showing 2,517 reviews

June 15, 2021

Had an airbag recall. Appointment set. Drove for 45 mins. Was there about 45 mins Told it was done but tech said no parts. Have to reschedule now. Waste of a day. Only GM dealer around so screwed. More

by katovnv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Martin
Jun 17, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your recent experience at Eagle Buick-GMC Inc. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Eagle Buick-GMC Team

Jun 17, 2021 -

katovnv responded

I believe there must have been a communications breakdown between the service rep and whoever stocks parts. This happens. Just kind of screwed up a day for my wife. K

June 15, 2021

The people where nice and friendly, nice selection of vehicles the price was fair. The only issue I have is when I bought my used pickup truck it had just been traded in and hadn't gone through the maint More

by Big Mike
Recommend Dealer
Yes
Employees Worked With
Marc Esser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Eagle Buick-GMC Team

Jun 26, 2021 -

Big Mike responded

The issues my used truck had were addressed and taken care of and I was given a free extra tank of gas for having to wait on my truck which has a 36 gal tank so it was worth the wait and the truck runs perfect, today trucks are hard to find at a good price so after looking online at trucks I think I got a fair deal and have a warranty to back it up.

June 08, 2021

Amazing customer service with no pressure. From sales to finance, they went above amd beyond to meet my needs and exceeded my expectations! Highly recommend More

by c4u860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

June 07, 2021

Everything was great, no problems. Everyone was extremely professional and helpful. Can't think of anything else to say. Service was wonderful. People can take lessons from the Staff at Eagle. More

by shelleyvogel66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tramontana
Jun 10, 2021 -

Eagle Buick GMC, Inc. responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Eagle Buick-GMC Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Eagle Buick-GMC Team

June 07, 2021

LINDA AND DAN TOLD ME VAN WAS $34000. WHEN I GOT THERE THEY COULDN'T EVEN FIND IT. THEN THEY SAID THEY WOULD CALL ME. THEY NEVER DID. FINANCE GUY TOLD ME THEY WERE EMBARRASSED AND THAT THE VAN WAS ACTUALL More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Patrick (JP)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Heckman
Jun 09, 2021 -

Eagle Buick GMC, Inc. responded

We acknowledge your review and are currently looking into the events you've detailed.

June 06, 2021

We went there to just look at 2021 trucks. Not only did they give us a good deal, Gordon Rowland and Roby Vine stayed after hours to get all the paper work done so we could leave there driving our new Cany More

by J&V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roby Vine
Jun 09, 2021 -

Eagle Buick GMC, Inc. responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Eagle Buick-GMC Team

Jun 09, 2021 -

Eagle Buick GMC, Inc. responded

We loved reading this review! Happy customers are our aim, and it appears Gordon and Roby really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Eagle Buick-GMC Team

June 04, 2021

I giving a poor rating cause they make you feel like I'm wrong an they are right. Had to get a new tire 2 weeks ago an it's still losing air but wont do right by it ruined my rim when they put the so called More

by Michellefernino46
Recommend Dealer
No
Employees Worked With
Mike an Jason
Jun 09, 2021 -

Eagle Buick GMC, Inc. responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Jun 09, 2021 -

Eagle Buick GMC, Inc. responded

We acknowledge your review and are currently looking into the events you've detailed.

June 02, 2021

Eagle buick-gmc has been my place to buy my trucks and family vehicles for over 20 years enjoy the service and hanging out with the employees there always a great place to be and great choices good servic More

by Captainwilliamtoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly, Mark Mileti, Nick Basalyga
Jun 04, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Eagle Buick-GMC Team

June 02, 2021

Everyone was very pleasant!! Also gave me a great deal on a great car!!!Gordon explained all about the car, even helped with my phone hook up to the car!! More

by Pattiemac53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise. She was very understanding when it came timeTo download theGMC app and explain points
Jun 02, 2021 -

Pattiemac53 responded

Thank you you All for a wonderful experience!!

June 02, 2021

This was the best experience I have ever had buying a car. Gordon made sure I was completely satisfied. I didn't have this good of a warranty when I bought new. Even down to the financing. I could have j More

by datiekayi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

...
173
...