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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,186 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,186 reviews
March 20, 2020
Over priced. Ignored for the first 10 minutes and then spent an inordinate amount of time having an over priced battery installed in mt van. Poor customer relatio Ignored for the first 10 minutes and then spent an inordinate amount of time having an over priced battery installed in mt van. Poor customer relations which is why I seldom have my van serviced here. More
by celgor
Verified CustomerEmployees Worked With
Don't remember his name.
March 20, 2020
From the salesman to the Finance Manager they did an excellent job with my transition from lease to owning my vehicle. I Highly recommend their services. excellent job with my transition from lease to owning my vehicle. I Highly recommend their services. More
by BEE65
March 19, 2020
The experience was horrible,I wouldn’t recommend any one to buy a car at this dealership 😡The servicing department sucks I went there to receive a new inspection sticker and change my breaks.My break light to buy a car at this dealership 😡The servicing department sucks I went there to receive a new inspection sticker and change my breaks.My break light is on they told me oh I can give u a new inspection sticker but your breaks you hand to make a appointment 😳How can you give a new inspection sticker with the brake light on🤦🏽♀️I have a video of the whole conversation I will be reporting this dealership! More
by MARGOREYNOLDS220
Employees Worked With
Other Employees :
Rob Aristy, Kayla Benitez
March 19, 2020
Service is immaculate and efficient. Initiated by Ricky who research and informed me of the vehicle issues and the best way to solve it. Thanks Ricky! who research and informed me of the vehicle issues and the best way to solve it. Thanks Ricky! More
by NICHOLE.WILSON3
Employees Worked With
Ricky
March 19, 2020
Great experience Was notified of a recall on my car. Called dealership, all my info was on file, parts were in stock, appointment process very easy. Kayla made sure I Was notified of a recall on my car. Called dealership, all my info was on file, parts were in stock, appointment process very easy. Kayla made sure I was aware of the time it was going to take so I was not waiting or left with out my car. More
by koh1210
Employees Worked With
Kayla Benitez
March 18, 2020
Overall good experience. Some confusion on features resulted in increased costs after we left and some confusion on payment resulted in additional trips to bank , etc, but overall, the environment and resulted in increased costs after we left and some confusion on payment resulted in additional trips to bank , etc, but overall, the environment and staff were incredibly friendly and not at all sales-pushy. They were realistic with timelines, and I absolutely recommend them. sidenote: parking onsite is limited. More
by ursamanor
March 17, 2020
Jimmy was great!!! Got me everything I wished for and more for the right price !! Next time you are looking for a car, ask for Jimmy. more for the right price !! Next time you are looking for a car, ask for Jimmy. More
by JESUSN.RAMOS
March 16, 2020
***BUYER BEWARE*** On the 24th of February I placed a down payment on a vehicle. Spent 5 hours in this filthy dealership. Was told to come back the next day. (This dealership is an hour and a half away) down payment on a vehicle. Spent 5 hours in this filthy dealership. Was told to come back the next day. (This dealership is an hour and a half away) Went back the next day and my vehicle could not be given to me as it was incapable of being inspected (meaning they had me test drive it while it was uninspected!!!) They had this vehicle on their lot for 6 months previous to me inquiring about it! What sort of dealership does not repair or inspect the vehicles they take in? I was told it would be 2 days and it would be ready - after 5 days of dealing with these people and not having received my vehicle, I told them I wanted to pull out of the deal as it was incredibly shady. The people who had, up until this point been extremely polite, became very aggressive. I demanded my money back -I had put the down payment in cash, the day they wanted it- and they told me they couldn't give me my refund because 'the bank had their money'. So they told me a check would be issued. It is now 2+ weeks and I still do not have my money back. I have >>attempted<< to contact the dealership numerous times and every time I call to talk to a head boss "they've just stepped out". I contacted Chrysler Corp and THEY couldn't get anyone on the phone either. The only contact made with them since has been when one of their lackeys called to ask "If I was enjoying my new vehicle." When I informed him of what was going on he did manage to put me through to a manager of some form - whose response was "the check is in the mail'! Essentially all of my money has been tied up by these xxxxx for the past 3 week. DO YOURSELF A FAVOR AND DO NOT DO BUSINESS WITH THESE PEOPLE. More
by FerrisR
Employees Worked With
March 16, 2020
Best place to service your Jeep. The sales and service Department always take good care of your needs. Break room is full of good stuff while you wait. Department always take good care of your needs. Break room is full of good stuff while you wait. More
by arseniol
Employees Worked With
Ricky
March 16, 2020
Always prompt service, friendly setting,stays clean professional atmosphere.the fact that I'm giving an accurate price before work is done pleases me.no surprises. professional atmosphere.the fact that I'm giving an accurate price before work is done pleases me.no surprises. More
by magicmike712
Employees Worked With
