Eastchester Chrysler Jeep Dodge Ram

Unplanned Purchase When I first walked in Eastchester jeep, Jan 31st 2020; I was greeted and welcomed at the door by Stephen Davis who I immediately recognized by face. When I first walked in Eastchester jeep, Jan 31st 2020; I was greeted and welcomed at the door by Stephen Davis who I immediately recognized by face. I immediately acknowledged my first experience with him at another dealership, who then sold me a car at a competitor's location over 10years ago; I had a great experience then and an even better one now. Stephen is the kind of sales representative that I truly appreciate and would recommend him to anyone who ever needed a name of caring, thoughtful, knowledgeable, patient sales rep. He was well receptive and wasn't at all overly a push over. He made me feel comfortable and safe with each decision, until the final one to purchase. I only went to Eastchester Jeep to just do a walk through and see my options. I never thought on Jan 30th I would come home with a new vehicle; but I was truly happy with how I was truly taken care of by Stephen Davis. I was then introduced to Richard, the sales manager who was the deal closer. A very well knowledgeable manager and an excellent deal closer. I appreciated Stephens care throughout me making my final decision and Richard for being patient with the final process and every detail that went into me making my final decision. But I wasn't happy with the financial Manager Julio Nunez , who came off very rude and came off very condescending to both myself and my mother. I almost walked away from the deal from based on his tone and the level of conversation. He even used words "if it wasn't for your family, you would not get the deal" and that to me is way below the level of respect and professionalism. Don't judge people based on their surrounding environment. , Javier a sales manager came in and spoke to us at the last hour almost 9pm and tried to save the transaction, because Richard, the manager who I had spoken earlier and closed the deal with, had to depart. However in the end my family and I made the best decision we felt after speaking with Javier and Stephen. I don't think I am overjoyed of the whole experience. And that it why there is a 4 out of 5 stars. I do want to send a special THANK YOU to Steven Davis..... More

I really pleasure good with customer deal with me and they had good patient with me that I’m deaf and I really love my a car so much best they had good patient with me that I’m deaf and I really love my a car so much best More

Warming welcome and i didn’t have to wait very long. They even took care of my inspection sticker and i only had gone there for oil change. even took care of my inspection sticker and i only had gone there for oil change. More

We leased a 2020 Jeep Compass The experience was tremendous. It was all completed over the phone. Jimmy Somma helped my wife and I throughout. We would highly recommend Eastchester The experience was tremendous. It was all completed over the phone. Jimmy Somma helped my wife and I throughout. We would highly recommend Eastchester Chrysler Jeep Dodge Ram to anyone. More

very prompt very courteous and timely, every one was there to heip and answer question i had about the car..They took there time to show how to set the auto high very courteous and timely, every one was there to heip and answer question i had about the car..They took there time to show how to set the auto high beams More

I had a great experience with the staff. Very helpful and informative. From Mr. Day greeting me from the entrance to the mechanics saying farewell as I exited. I am very satisfied with my service. Imtiaz and informative. From Mr. Day greeting me from the entrance to the mechanics saying farewell as I exited. I am very satisfied with my service. Imtiaz and Maggie are great advisors and I highly recommend this place. More

Very good salesman in James. Also get the finance manager was very experienced and moved fast throw the process. I would recommend this dealership again. was very experienced and moved fast throw the process. I would recommend this dealership again. More

East Chrysler in the Bronx service department is excellent and the people that tend to you is the best they help you and tell you what's the best thing for your car and recommend to fix I will recom excellent and the people that tend to you is the best they help you and tell you what's the best thing for your car and recommend to fix I will recommend anybody in my family or anybody that I know to East Chrysler Dodge dealer in the Bronx More

Always making me happy Always on time everyone in the service department does the job right I appreciate you guys and I am looking forward to getting another Dodge now this is my last month with my lease service department does the job right I appreciate you guys and I am looking forward to getting another Dodge now this is my last month with my lease will see you soon More