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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,181 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,181 reviews
July 18, 2018
Timely I did a walk in and I was seen for more than one item and didn’t have to schedule an appointment to deal with my car problems. Thanks to Maggie my ser I did a walk in and I was seen for more than one item and didn’t have to schedule an appointment to deal with my car problems. Thanks to Maggie my service rep. More
by medicaidsvg
Verified Customer
July 17, 2018
Recall Update Easy to set up appointment and waiting time for service is accurate. Great service overall as always. Costumer service is always friendly. Great servi Easy to set up appointment and waiting time for service is accurate. Great service overall as always. Costumer service is always friendly. Great service overall as always. More
by ing.luisnunez7
Employees Worked With
July 17, 2018
Customer service. The young lady that was helping at the desk I believe by the name of Kayla, horrible customer service did not greet. Although the gentleman that wor The young lady that was helping at the desk I believe by the name of Kayla, horrible customer service did not greet. Although the gentleman that worked on my car was very polite and nice More
by JENNIFELIPEE
Employees Worked With
Kayla Benitez
July 17, 2018
Excelent customer service. My eervice advisor was suoer freindly and very helpful. Im 100 percent satisfied with this dealership. Wont take my vehicle anywhere customer service. My eervice advisor was suoer freindly and very helpful. Im 100 percent satisfied with this dealership. Wont take my vehicle anywhere else More
by MORALESR84
Employees Worked With
Yasmin Henry
July 16, 2018
Prompt and efficient Made appointment in advance and despite them initially not knowing, they honored the appointment performed the service and got me out on time as promi Made appointment in advance and despite them initially not knowing, they honored the appointment performed the service and got me out on time as promised. Excellent! More
by mminker
Employees Worked With
Ricky in Express Service
July 14, 2018
I WOULD GREATLY APPRECIATE CALL FROM MGMT/ OWNER I PURCHASED A 2016 PORSCHE CAYENNE WITH 55K MILES ON 07/01/2018. SOMETIME DURING THE FIRST WEEK I FELT A BUCKING/HESITATION FROM 0-25 MPH. BROUG I PURCHASED A 2016 PORSCHE CAYENNE WITH 55K MILES ON 07/01/2018. SOMETIME DURING THE FIRST WEEK I FELT A BUCKING/HESITATION FROM 0-25 MPH. BROUGHT IT TO SERVICE AND ROB FROM SERVICE TEST DROVE CAR AND AGREED AND COMMENTED POSSIBLE TRANSMISSION. I WAS INFORMED IT WOULD BE BEST TO HAVE PORSCHE DEALERSHIP SERVICE CAR. APPT IS MADE FOR 07/25/2018( EARLIEST TIME AVAILABLE) THERE IS DISCREPANCY AS TO WHETHER TRANSMISSION IS COVERED AND IF THERE IS ANY WARRANTY AT ALL. THERE WILL BE A FEE OF $320 FOR TWO HOUR DIAGNOSTICS THAT PORSCHE DEALER WILL EXPECT FROM ME. DURING THIS TIME IT HAS BEEN VERY CHALLENGING TO CONTACT AND RECEIVE RETURNED PHONE CALLS FROM HECTOR IN SALES AND ROB IN SERVICE. I HAVE HAD TO CHASE/MAKE MULTIPLE CALLS TO GET A HOLD OF SOMEONE IN BETWEEN SEEING MY PATIENTS DURING THE DAY. ROB CONTACTED ME TODAY AND INFORMED ME THAT HIS MANAGER HAS HAD SEVERAL CAYENNE ND THEY ARE VERY SENSITIVE VEHICLES AND ITS JUST GETTING USED TO MY DRIVING STYLE. DOES HE REALLY THINK I AM THAT GULLIBLE????? I HAVE TEXTED HECTOR ALSO MULTIPLE TIMES AND DO NOT GET ANY RESPONSE. I HAVE DONE SOME RESEARCH AND HAVE NOTICED THAT THIS DEALERSHIP HAS A SCORE OF F FROM BBB AND MANY NEGATIVE SALES REVIEWS ON YELP. I SHOULD HAVE DONE MY RESEARCH PRIOR. MY CONCERN IS THAT I AM POSSIBLY DOING MORE DAMAGE TO THE CAR UNTIL I HAVE MY DIAGNOSTIC APPT. BUT ROB SAYS I WOULDNT WORRY. MY OTHER ISSUE/CONCERN IS IF PORSCHE SAYS MY CAR NEEDS SERVICE AND THERE IS A WARRANTY ISSUE , WHO IS PAYING FOR THIS? SO THE BOTTOM LINE IS I FEEL LIKE I AM GETTING THE RUN AROUND. I WOULD HOPEFULLY THE RESOLUTION IS SMOOTH AND DOES NOT HAVE TO ESCALATE. CHASING SALES AND SERVICE IS NOT GOOD BUSINESS. AS TITLE OF MY REVIEW STATES, I WOULD GREATLY APPRECIATE CALL FROM MGMT/ OWNERSHIP TO DISCUSS MY CONCERNS/ISSUES AS THEY COMPREHEND CUSTOMER SERVICE. YOUR ANTICIPATED COOPERATION IS GREATLY APPRECIATED THIS REVIEW HAS SPARKED A PHONE CALL FROM MARC LAMASSA. I EXPLAINED THE SITUATION AT HAND AND HAD A GOOD CONVERSATION WITH HIM. HE CALLED ME WHILE HE IS ON VACATION WITH HIS FAMILY AND PROMISED THE DIAGNOSTIC FEE WILL BE TAKEN CARE OF. I AM CAUTIOUSLY OPTIMISTIC THAT THE DEALERSHIP WILL CONVERT ME TO GIVE A FIVE STAR RATING THANK YOU PETER More
by plucchese616
July 14, 2018
Fast and Very Professional Service everything was explained clearly and the wait wasn't to long considering the high amount of car there for service. everything was explained clearly and the wait wasn't to long considering the high amount of car there for service. More
by switchalloy
July 13, 2018
Experience wben you need it.. Salesman dept was very helpful and the finance dept as well.. If you're thinking about buying a car go there they will put u in something new.. Salesman dept was very helpful and the finance dept as well.. If you're thinking about buying a car go there they will put u in something new.. More
by wayne241518
July 13, 2018
QUALITY SERVICE I WAS TAKEN CARE OF IN A QUICK AND TIMELY MANNER. MY REPAIRS WERE MADE AS SOON AS PARTS BECAME AVAILABLE AND I WAS TAKEN CARE OF WHILE MY CAR WAS IN S I WAS TAKEN CARE OF IN A QUICK AND TIMELY MANNER. MY REPAIRS WERE MADE AS SOON AS PARTS BECAME AVAILABLE AND I WAS TAKEN CARE OF WHILE MY CAR WAS IN SERVICE More
by REDARMYELITE
July 13, 2018
Excellent service This service center was courteous and very quick with getting my car ready as soon as possible. I was very pleased with the work done. This service center was courteous and very quick with getting my car ready as soon as possible. I was very pleased with the work done. More
by EVANSS3673
Employees Worked With
