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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,180 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,180 reviews
June 27, 2018
Great job The service was great I didn’t have to worry. The best part is they have a cool waiting area. Kayla was very helpful! Thank you The service was great I didn’t have to worry. The best part is they have a cool waiting area. Kayla was very helpful! Thank you More
by shamekaclark12
Verified CustomerEmployees Worked With
Kayla Benitez
June 27, 2018
Professionalism As always Maggie Matir is always performed top notch freindly, assuring and very proffessional. She's a great asset to your company. Great job Maggi As always Maggie Matir is always performed top notch freindly, assuring and very proffessional. She's a great asset to your company. Great job Maggie. More
by TEDDYZETA5
Employees Worked With
June 27, 2018
My experience was very great I would tell all my friends and family what a great ace to get a vehicle. To use my sale person was very great of explaining everything to myself I would tell all my friends and family what a great ace to get a vehicle. To use my sale person was very great of explaining everything to myself and husband More
by shuryBacchus M 6059
June 26, 2018
Awesome work Everyone and everything went very smooth. Thank you. I believe the method of this dealership should be emplemented to other dealerships. The experi Everyone and everything went very smooth. Thank you. I believe the method of this dealership should be emplemented to other dealerships. The experience was great. Even to services. More
by EUGENIA2250
June 26, 2018
Good services very good service and they serve very well. and of course I would recommend this place for car service. And the service very good. I'm satisfied . Tha very good service and they serve very well. and of course I would recommend this place for car service. And the service very good. I'm satisfied . Thank you More
by madelalmeida29
Employees Worked With
June 26, 2018
Excellent service I really appreciate my service advisor Maggie Matir, for her dedication to making sure that she advocates on behalf of her customer. Dealing with Chry I really appreciate my service advisor Maggie Matir, for her dedication to making sure that she advocates on behalf of her customer. Dealing with Chrysler company is not easy. She when the extra mile to help me get my radio system replaced with a new one. I had a big problem with my radio system not turning on for two minutes. after the two minutes, my AC & heater, front and rear defrost will turn on by themselves. I'm grateful for her dedication to serving her customers. She will give you a rundown of the situation. Her kindness and professionalism is one hundred percent on point. Thank you Maggie Matir. More
by nelsoncintron1
Employees Worked With
June 25, 2018
it was a great expierience Jeff made sure I feel at home and his greeting is always welcoming..... he made sure that I leave that day with my car service the right way. Jeff made sure I feel at home and his greeting is always welcoming..... he made sure that I leave that day with my car service the right way. More
by rennarsamuels
Employees Worked With
Jeff Tejada
June 25, 2018
Disappointed I had to take a step back to write this review because I do want Chrysler to take it to heart. We own a 2005 Chrysler Pacifica since November 2017. W I had to take a step back to write this review because I do want Chrysler to take it to heart. We own a 2005 Chrysler Pacifica since November 2017. We brought our car to the Eastchester Chrysler Jeep Dodge Ram dealership on Boston Road the first week of May 2018 because it was making a nagging sounding noise. They checked the car and told us the repair will last about a week or so. They discovered the tensioner was making the noise and we approved the repair to change the tensioner-belt ($165 for parts; $150 for labor). We had asked them to take a look at our oil pan and it needed to be changed. We agreed for those repairs too ($762 for parts; $450 for labor). They checked the car again and found the power steering pumping was also making noise. They checked for leaks and found none. So we agreed for them to change the power steering pump since it was making the noise as well. Which they did ($334 for parts; $450 for labor). Well the new pump they placed started making noise too. So they had to replaced it, again as per parts warranty. So now the dealership is in possession of our car for over a month (longer than originally scheduled), and they began informing us that the reason why we had a noisy car was because the rack and pinion were leaking internally and sending metal shards into the power steering wheel and causing pump damage. So now they recommended changing them and they would have to replace the subframe as well due to excessive rust. Now you can imagine our frustration and irritation because it took them a month to realize what was the real problem after making repairs that were just patching a bigger problem. So you can understand why we felt we were dealing with incompetence. Now the kicker is when the car was returned to us, it is leaking power steering fluid which it never did before, the car was returned dirty and not even vacuumed (whatever happens to good customer service). And on top of that, we couldn’t turn the wheel. It felt like trying to turn stone. We couldn’t leave the dealership parking lot. We called the manager this time, and at first he tried to spew the company line how our car is so rusted blah blah blah. I said well why don’t you try to drive the car sir he couldn’t. So he had to take the car back in the garage to see why we couldn’t turn the wheel. Guess what? They forgot to add power steering fluid back. Incompetence. Over $2,500 out of pocket later, and now with a leaking car with the same problem we went in with, I feel like we just paid them to just open the hood and look at it. Incompetence. I could have gone to a mom and pop garage or a shady mechanic and get better work done, At least I know there would be a chance of them screwing me. But I did not expect that from the dealership itself. Just Because It is an old model car. I will definitely not recommend Chrysler or any other affiliates to anyone. Enjoy your day. Yours truly Tania Brice, Future Toyota Owner. More
by bricetania
June 25, 2018
Exceeds Expectations My experience at Eastchester Chrysler Jeep Dodge was excellent. I am the type to be suspicious of sales people of any kind, but Javier was very frie My experience at Eastchester Chrysler Jeep Dodge was excellent. I am the type to be suspicious of sales people of any kind, but Javier was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my "new" jeep . We were still finishing up after closing hours and I did not feel rushed at all!! He also took the time to show me how my new Jeep works.I'm so happy with my purchase! More
by Calismommy
June 25, 2018
Great customer service The intake receptionist Yasmin was extremely polite and helpful. Javier made buying and test driving my new a smooth process without making me feel pr The intake receptionist Yasmin was extremely polite and helpful. Javier made buying and test driving my new a smooth process without making me feel pressured. He was kind and patient. Will Rivera was horrible to work with and actually bought me to tears in the dealership when he told me the decision I was making "stupid" on issues I was having on the first dodge that I bought from the dealership. My interaction with him made me question about doing any other business with the dealership. Luckily Stephen Joseph was there to help rectify the situation "somewhat". The initial experience I had purchasing my car at this dealership taught me a lot of dos and don'ts when I purchase my next vehicle. More
by jnjisjoy
Employees Worked With
Other Employees :
Stephen Joseph, Will Rivera, Yasmin Henry
