
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Best Experience buying a car ever!! Best Experience buying a car in my life! Rafael Castro went above and beyond to please me and my husband! If you ever need a car call this guy hands d Best Experience buying a car in my life! Rafael Castro went above and beyond to please me and my husband! If you ever need a car call this guy hands down!! More
Long & lacked communication Overall Willam did a great job being patient selling us the car we wanted. The process turned out to be a 8 hour process way longer than planned. I bo Overall Willam did a great job being patient selling us the car we wanted. The process turned out to be a 8 hour process way longer than planned. I bought a 2017 used car. As I was pulling off the lot I realized one tired pressure was slightly lower than the others I didn’t bother saying anything because I was there so long. When I tried to drive it that next morning it I had a flat tire already. I soon realized there was nail in there tire something they had to have been aware about before the purchase. I got it patched up immediately. Next, on my way to getting the tired fixed from Mavis I realized that the air conditioning did not work. I was furious because I spent all day there and it was revitlvily new car. I tried calling multiple times to get the situation handled and I got no response. Finally my mom took my car to the dealership for me because I live in another state. They were able to fix the car, but there was no update as well as not communication regarding when the car could be ready. Every time I tried to call I got no response. So my mom had to keep going to back everyday to check on the car. Finally they gave her the keys to the car and told her “ it’s on the lot” basically insinuating she had to go find it herself. She realizes that there a car parked in front of it and it took them more than 30 minutes to help her adress this situation. Overall we did not have good experience at this dealership I am happy with my car of choice though. I would recommend better communication for each sale. Instead of just trying to sell a car making sure all goes well with each individual person. More
I really have nothing further to say but unless I put someth I will say the same thing as above, my visit to your service center went well was out within two hours the young lady who helped me was very helpful f I will say the same thing as above, my visit to your service center went well was out within two hours the young lady who helped me was very helpful friendly and professional More
Service Great customer care and service, well spoken and knowledgeable. Frank Made things easy and the process was fast. My car came out running like new Great customer care and service, well spoken and knowledgeable. Frank Made things easy and the process was fast. My car came out running like new More
Excellent service The atmosphere was friendly and welcoming. My husband and I were impressed with the fast and accurate service provided, we were able to go and enjoy The atmosphere was friendly and welcoming. My husband and I were impressed with the fast and accurate service provided, we were able to go and enjoy the rest of our day. More
Service my car My car was well taking care of. Ricky made sure everything was right and as a loyal customer I’m cool with that great job Ricky and Eastchester My car was well taking care of. Ricky made sure everything was right and as a loyal customer I’m cool with that great job Ricky and Eastchester More
Quick and easy I had check engine light come on my dashboard in my truck. Brought it right in. All it was was that the gas attendant didn’t tighten my gas cap tight I had check engine light come on my dashboard in my truck. Brought it right in. All it was was that the gas attendant didn’t tighten my gas cap tight enough. They solved the problem quick and didn’t try to tell me it was 8 other different things just to make money. I appreciated their honesty More
perfect I had a lot of questions and no one hesitated to help. everyone is pleasant and very helpful. I would definitely recommend this service center. I had a lot of questions and no one hesitated to help. everyone is pleasant and very helpful. I would definitely recommend this service center. More
Great Everybody was great and professional. And the service was out standing. The wait time was not too long The wait time was not too long. Everybody was great and professional. And the service was out standing. The wait time was not too long The wait time was not too long. More
Awesome, outstanding interactions with service staff Despite being extremely busy, the service advisory Yasmin took the time to see after my vehicle repair needs. Additionally, I was provided with timel Despite being extremely busy, the service advisory Yasmin took the time to see after my vehicle repair needs. Additionally, I was provided with timely updates regarding the status of my vehicle More