Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
June 08, 2021

Worst place everYou make appointment and they never honor the time. They expect you to leave and come back later. I don't live near and have money for cab. I explain that I was told to come in early and the More

by marisol.collazo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
June 08, 2021

Polite and prompt service attendants. I was in and out in an hour. They listed all that i needed to do in the future and the prices. More

by alliciaatkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Alicia, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to come back and see us again!

June 08, 2021

Rosemary in service was very professional and polite truck was fixed I’m very happy my side mirror works great and my door speakers was also fixed thanks More

by juliolopez4730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Julio - thank you for leaving Eastchester Chrysler Jeep Dodge Ram a review! We're glad to hear we could help you with your truck's repairs, and we hope to have the opportunity to work with you again down the road. Safe travels and see you next time!

June 07, 2021

Everything was ok this time, took long for the car to be returned to me and when I did receive the car the front drivers side rim was scratched up, I inform the dealership. More

by DMELENDEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is concerning to read. We strive to deliver professional and knowledgeable service, and I assure you that we would never intentionally damage a customer's vehicle. I would appreciate the chance to speak with you to see that this feedback has been fully addressed. If you are interested in discussing this, please give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

Jun 11, 2021 -

DMELENDEZ1 responded

I know you would never damage the car intentionally, I understand. I will always be a loyal customer no matter what. i just didn't like the fact that I asked someone about the rim in your parking lot and they were telling me that I was the one that brought in the car damaged and with a flat but its not a problem. Thank you for responding Kat, I do appreciate it.

June 05, 2021

Best dealership in the tri state area I’mAlways dealt Best dealership in the tri state area I’m Always dealt with exceptional employees and solid knowledge of the product it’s a dealership i will continu More

by Mmarck21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jun 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

June 05, 2021

Ricky took the time to listen & understand what issues I was having with my car. Worked to get to the root of the issue & kept me informed throughout the process. Spoke to me in a language I understood so t More

by SHEKINAHS2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky
Jun 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the positive feedback! We're delighted to hear that Ricky provided the attentive and caring customer service we strive for here. We appreciate you choosing Eastchester Chrysler Jeep Dodge Ram for your vehicle maintenance and hope to see you again soon!

June 03, 2021

You need work done? Well keep driving past this place. The most disorganized & sleezy dealership out there. I had to call at least 5 times before someone answered. Just to get transferred with no answer & More

by jabarcaa3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Jun 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I apologize for your disappointing experience and for any trouble you have had getting in contact with my team. It is our goal to deliver efficient and straightforward service, and it is never our intention to inconvenience our guests. I assure you that I will share this feedback with my team so we can work towards improving our communication practices moving forward. Lastly, I would appreciate another chance to speak with you about your visit to see what I can do to help. I will search for your contact information, but in the meantime, please feel free to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

June 02, 2021

It was a process that was good especially in today's Market. They delivered and went above from the package deal to the Financing to the detailing of my truck.Thank you More

by JOHNNY.JRIVSFAM.RIVERA549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the positive review, Johnny! We're so glad we could make your experience at Eastchester Chrysler Jeep Dodge Ram a positive one, and we hope the truck exceeds your expectations. Drive safe and see you next time!

June 02, 2021

It was Wonderful everybody seems to know what they’re talking about very helpful one buying a new car and I would definitely recommend them to friends and family More

by BIGALBARIOS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your business and your confidence in our team! It means a lot that you will recommend our work to others and we look forward to seeing you again at Eastchester Chrysler Jeep Dodge Ram.

June 01, 2021

COVID precautions are right on! Everyone i have encountered is professional and always pleasant. This is the dealership to have everything you need done for service and I’m sure sales! More

by DebJMDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry forgot his name but he was great
Jun 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Deb! We are grateful for your business. It is our priority to make sure our guests feel safe and secure during their visits with us and it makes our day to hear your positive feedback. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram. Safe travels!

...
151
...