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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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May 29, 2018
My experience was great I have to realize that sometimes thi My experience was great I have to realize that sometime things happen beyond anyone's control. The service center is a busy place have patience. My experience was great I have to realize that sometime things happen beyond anyone's control. The service center is a busy place have patience. More
by ICOLLIER58
Verified Customer
May 28, 2018
Service Quick/easy service. A friendly welcome is given the second you pull up to the express lane. Oil change/tire rotation took about an hour with a moderat Quick/easy service. A friendly welcome is given the second you pull up to the express lane. Oil change/tire rotation took about an hour with a moderate amount of customers. More
by mincin.daniel
Employees Worked With
Kayla Benitez
May 27, 2018
THE BEST! I would never buy or bring my car for service at any other dealership! Eastchester is by far the best from the service department to the sales. I would never buy or bring my car for service at any other dealership! Eastchester is by far the best from the service department to the sales. More
by cindyjohn2
May 26, 2018
Recall repair misc Ms. Martir helped me extensively and exclusively with addressing and scheduling repair of my vehicle via recall and as well as scheduling state inspec Ms. Martir helped me extensively and exclusively with addressing and scheduling repair of my vehicle via recall and as well as scheduling state inspection. She displays professional etiquette and diligence in helping me get my car on the road. Ive been pleased with her service, and she displays exceptional proficiency and dedication in her work to be a leader amonst her peers. 5 Stars to the Real MVP!! More
by Lvargas007
Employees Worked With
May 26, 2018
Great Service The customer service and reps in the service center were very friendly and helpful and knowledgeable about the cars and accessories. They also took my The customer service and reps in the service center were very friendly and helpful and knowledgeable about the cars and accessories. They also took my vehicle in serviced it and had me out in a very short time with everything corrected as I ask for. More
by Sdunbar46
May 26, 2018
Extremely Helpful The staff at the service center was very helpful and answered any questions I had asked. Maggie at the front desk was very polite and professional eve The staff at the service center was very helpful and answered any questions I had asked. Maggie at the front desk was very polite and professional even sending me a text and coming out to meet when my car was ready. More
by Richard
May 25, 2018
Sometimes jut look Great service and people. Quick in and out. But I hate that unless the mechanic hears something he won’t look in the area. I heard something in my rt Great service and people. Quick in and out. But I hate that unless the mechanic hears something he won’t look in the area. I heard something in my rt tire area when I come off a sidewalk or high driveway. I asked them maybe they can remove the tire, take a look at the parts in that area that may cause the grinding sound and they couldn’t do that because the mechanic couldn’t duplicate the sound. Sometime you have to just look. More
by Y_CASTANO
May 24, 2018
Tire replacement Kayla was very friendly and beyond helpful I was in and out in about an hour. She apologized for my horrible experience in the Hudson dealership as i Kayla was very friendly and beyond helpful I was in and out in about an hour. She apologized for my horrible experience in the Hudson dealership as if she did something. She was great! More
by ftaveras0825
Employees Worked With
Kayla Benitez
May 24, 2018
Awesome. Efficient and personable Awesome staff. Service manager noticed amount of family traveling with me. When I advised my father had passed away the day before he was immediately Awesome staff. Service manager noticed amount of family traveling with me. When I advised my father had passed away the day before he was immediately sympathetic and waived the cost of my oil change, advising it was the least I could do. I was floored and so grateful that he took the time to empathize and provide such great service More
by jojonyc7529
Employees Worked With
May 23, 2018
Terrible in every way Sells cars with mechanical problems, manager is always too “busy” to see customers when there are issues with service. Mechanics are known to intentio Sells cars with mechanical problems, manager is always too “busy” to see customers when there are issues with service. Mechanics are known to intentionally damage vehicles to ensure returning customers. Worst customer service I’ve ever experienced. More
by Khenry374
Employees Worked With
Other Employees :
Will Rivera, Mike Peters, Rob Aristy, Yasmin Henry
