
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We made a deal over the phone which was fair. The salesman met us half way with our new car since we are located out of town over three hours away. Elder Ford was excellent to deal with all the The salesman met us half way with our new car since we are located out of town over three hours away. Elder Ford was excellent to deal with all the way around. We would definitely recommend Elder Ford to family and friends. More
They were very professional and did what was needed to get me into the truck I wanted get me into the truck I wanted More
Great service. They took me seriously and valued my time and got me in and out They took me seriously and valued my time and got me in and out More
The rent a car is one of the worst, it doesn't work at all, it has mileage rules that are only convenient for them. My advisor Yohani Trespalacios is great, incredibly attentive and diligent. My only comp all, it has mileage rules that are only convenient for them. My advisor Yohani Trespalacios is great, incredibly attentive and diligent. My only complaint is with the rent a car service. More
I never went to a dealership before and have the salesperson tell you to have your vehicle re possessed so you can start fresh..with what kind of dealership promotes this,?my credit would be shot! salesperson tell you to have your vehicle re possessed so you can start fresh..with what kind of dealership promotes this,?my credit would be shot! More
Excellent Service! Will come back for sure Nicole is great. Thank you for taking good care of me. Will come back for sure Nicole is great. Thank you for taking good care of me. More
Elder Ford has always treated me fair and with excellent service. The only reason I started going to help afford when Dan Beavers started working there after he had been working at another dealership. Dan w service. The only reason I started going to help afford when Dan Beavers started working there after he had been working at another dealership. Dan was my service advisor at Veterans Ford before he transferred to Elder Ford. I have purchased a vehicle from Elder Ford in the past, but I had it serviced at Veterans Ford when Dan was working there. The attitude, information you get, and respect from your service advisor makes all the difference in the world. Dan takes my calls, And somehow knows the status of my vehicle pretty much every time I call. I have always gotten a text as to when my vehicle is ready. More
Needs improvement in responding to customer questions accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need li accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need like air conditioned seats. Sadly, it turns out I would have sprung for the higher trim line as the features on the trim I purchased don’t include things I wanted, but I did not know. Also, was promised a full charge. 33% isn’t full. More
Ive taken my truck in 3 separate occasions and each time the part that was supposed to be ordered never arrived so I spent money on Ubers to and from work needlessly. Additionally, Johany has not returned m the part that was supposed to be ordered never arrived so I spent money on Ubers to and from work needlessly. Additionally, Johany has not returned my two voicemails and texts asking if the part has arrived yet. More
Ridiculous quote for repair labor. Horrible sales department was interested in a trade in but never called back. I messaged the salesman back and never received a call back. Individual Horrible sales department was interested in a trade in but never called back. I messaged the salesman back and never received a call back. Individual in the parts department seemed very inconvenienced when i needed assistance. He had the personality of a potato and was very unfriendly. More