Elder Ford of Tampa - Service Center

Since new owner ship the sales department has lost it hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years More

Buen trabajo sigan hablándolo bien para nuestro grupo ford gracias por estar siempre listos para nosotros ford gracias por estar siempre listos para nosotros More

Amazing dealership have no complaints what so ever. I always choose this dealership for every thing I always choose this dealership for every thing More

Elder Ford Dealership is a first class dealership. The employees in the service department continue the five star relationship through the service they provide after the sale. The employees in the service department continue the five star relationship through the service they provide after the sale. More

They were ok they came out to my job they just dropped the ball by not checking out my initial complaint. the ball by not checking out my initial complaint. More

People were nice, gave me a nice rental, however none of the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but un the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but unfortunately they couldn't fix the issue More

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them choosing elder Ford thank a lot and happy todo business with them More

You had the audacity to tell me a necessary part to fix the Abs is obsolete. A new 2016 I bought from Elder now with only 52000 miles.. (also bought a used car for a granddaughter at the same time). Th the Abs is obsolete. A new 2016 I bought from Elder now with only 52000 miles.. (also bought a used car for a granddaughter at the same time). The car was under specified continuous maintenance with Elder. So a car I should not drive, can't sell or trade. A dilemma I'm left with. Plus ( check your records) at the same I was given a total estimate for about $5000 for Issues never heard of before. So much for continuous. maintenance ! I also at purchase had an extended 6 year warranty. A timely expiration. More

Great customer service. Daniel at the service department was helpful and took time to show me how to use my truck bed cover. Daniel at the service department was helpful and took time to show me how to use my truck bed cover. More