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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews

3,467 Reviews of Elder Ford of Tampa - Service Center

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November 01, 2024

Ridiculous quote for repair labor. Horrible sales department was interested in a trade in but never called back. I messaged the salesman back and never received a call back. Individual More

by Donahey10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
(813) 522-5318 is the sales person he didn't text his name
November 01, 2024

Elder Ford is reliable and the workers can work with you on owning a new vehicle . More

by AndreAllDay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 31, 2024

Purchasing my truck went fine. The service department is very good, Dan Beavers and Technician Todd Jackowitz. More

by nickvbolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 31, 2024

The Service Tech , Marcos Gonzalez worked with me and provided excellent service on my 2016 Cadillac SRX replacement of brake pads for my wife’s car even though it wasn’t a ford product! I was complete More

by geraldbenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Nov 02, 2024 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 30, 2024

Awesome people, great service. Service department had no issues fixing what another dealer did not do correctly. Definitely recommend! More

by bcruzzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2024

Very quick and polite servicemen. Very glad I could use my reward points and I didn’t have to pay anything. More

by WWELLS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

Elder Ford is highly reliable and prices are very reasonable! Keep up the good work! More

by lenny33604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

October 26, 2024

I lost my tires and I now have a ranch code . I gave you 5 stars ..because all your helpers were nice More

by Johny doe.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Elder Ford of Tampa responded

Hi Johny, we are so happy to read such a great review about Elder Ford of Tampa! Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2024

Fire as xxxx, great service, top 10 of all time, greatly appreciated and will forever remeber this experience More

by jasonlevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Elder Ford of Tampa responded

Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

October 25, 2024

Excellent service right after Hurricane Milton. I was surprised they actually were able to provide service . So thankful More

by Luciano C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Elder Ford of Tampa responded

Hi Luciano, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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