Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews
Call Service Center (813) 321-1234

3,467 Reviews of Elder Ford of Tampa - Service Center

Sort by
April 27, 2025

Great customer service Always a pleasurable experience at elder Ford Tampa Very knowledgeable staff Excellent More

by FITNESSPLUS07
Recommend Dealer
Yes
Employees Worked With
J palacio
Report | Print
Apr 29, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2025

Quick Service was great timely, very professional with Michael. He explained everything that I need done for services and also informed me of my points that I had left over to cover charge. I came out sat More

by dmccalla64
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tafur
Report | Print
Apr 29, 2025 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Great communication and timeliness, white glove service Went above and beyond service expectations with free Uber ride More

by jearp86
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Arias
Report | Print
Apr 28, 2025 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

April 25, 2025

Was told the oil change take an hour took over 2 hours. No one discussed any issues with vehicle but found out in a video sent way after, my coolant was empty. Very upset with service. More

by JHEIL31
Recommend Dealer
No
Report | Print
Apr 28, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 23, 2025

Elder Ford of Tampa great service great people quick to serve all your needs and very helpful for the questions you might have they get your car in and out in a great timely effort so if you need great ser More

by newguysanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
Apr 27, 2025 -

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 20, 2025

Took my truck in for service everyone was super helpful and I did not have to wait long to get my vehicle back. More

by jriscinto
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Apr 22, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 19, 2025

It was the easiest buying experience Will definitely buy from elder ford and Jake again. This is my 5th car from elder More

by Theberrie
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Apr 21, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 19, 2025

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 17, 2025

My Car came back with dead battery. Car tag# 602 note: needs a jump box. No issues before. Some one in the service department drained the battery. No one wants to take the responsibili More

by dunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Elder Ford of Tampa responded

Hi Dunna, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 17, 2025

Everyone is helpful and accommodating. The process from buying a vehicle and go in for service is smooth. If you ever have an issue they will be helpful and make sure you are happy at the More

by Anthony.altieri85
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perez
Report | Print
Apr 19, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

1
2
3
4
...
347