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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,563 Reviews

3,563 Reviews of Elder Ford of Tampa - Service Center

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August 15, 2025

I was greeted with a smile and Daniel did his best that I was satisfied and advice me how to keep up with my car service More

by DAZZLYNDAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 15, 2025

We had our car serviced with Johanny Trespalacios, he is the best always makes sure we are taken care of. More

by Cespedes7llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2025

Great customer service, great communication on the service plan being executed. Additionally, I enjoy the video that is taken explaining which service was done, where it was done, and why. More

by jg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2025

Car is usually ready when promised. Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have More

by jppaulding
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
Aug 16, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2025

Excelente para jhoany. los mecánicos no están haciendo un buen trabajo. Con jhony siempre excelente More

by jose41512013galaxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

August 11, 2025

Best dealership in the entire Tampa Bay Area, Service and Sales teams are awesome recommend 100%. More

by nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Benghazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Elder Ford of Tampa responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

August 11, 2025

Always a pleasure, the staff is always there to help you. Very nice people and great service More

by m.katherine70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 08, 2025

The guy who I was working with was very detailed of everything he did on my truck. I recommend this dealership to anyone. More

by SINGHMOHAN9531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 07, 2025

Vete good thank you awsome person helped me a lot thank you once again thanks More

by gonzalezjames35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2025

Great sales service and financial processing. Made the purchase process easy. Vehicle was immaculately prepared for me when I took it off the lot. More

by ROCK221
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback! Safe travels!