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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews
Call Service Center (813) 321-1234

3,467 Reviews of Elder Ford of Tampa - Service Center

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April 15, 2025

Great! Very friendly and helpful ready to help as much as possible. Thank you! Very friendly, knowledgeable and helpful ready to help as much as possible. T More

by jenmgonza3335
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

April 15, 2025

The service was quick and and the customer service was to perfection thanks for the good work More

by BALDHEAD424242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Safe travels!

April 15, 2025

Sales man was a lier Sales guys were typical lying car salesman. Then you send me an email with very confusing language regarding an oil change I paid for or something, so I made an appointment, drove fro More

by LOG.LAPACE
Recommend Dealer
No
Employees Worked With
You guys are schemes
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Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 15, 2025

Mr. Trespalacios always provides great communication and customer service. He takes really good care if all our vehicles. More

by RVAELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

April 13, 2025

I can always count on Johany and the technicians in service. I needed my O2 sensor replaced. Truck runs great. He even replaced my tow hitch cover that got damaged in the car wash. Always goes abov More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2025

I've bought so far four fords from these guys and each time they're betterFord FORD, Ford On Road Daily More

by FLUIS1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2025

Great place nice and fast within a timely manner my oil change was done wonderful advisors More

by jorjesorando536
Recommend Dealer
Yes
Employees Worked With
River
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Apr 14, 2025 -

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

April 12, 2025

Dealership is nice and clean. No parking for parts dept or customers who are parking for service or parts, sales side blocks off spots and gets aggressive when people park anywher More

by KYLE from Tampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Elder Ford of Tampa responded

Hi Kyle, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 11, 2025

Service has slipped a bit in the last 2 years. Still ok. Prices very high. More

by MPATIERNO50
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
Report | Print
Apr 14, 2025 -

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 09, 2025

The tech was very knowledgeable and was happy to help me with my problems glad to have a helpful person More

by tomgroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the technician name
Report | Print
Apr 12, 2025 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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