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Brian Zeigler
8 Reviews
8 Reviews
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8 Reviews of Brian Zeigler
July 09, 2026
Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More
by David
Other Employees Tagged: Johany Trespalacios, Dan Sills, Robo Rivera, Anthony Serrano, Badre Ghoumari, Geoffrey Patterson, Cheyenne Lightfoot, Dayna Glover, Gino Benghazi
June 21, 2026
dan and the team always treat me very well and take care of mt concerns of mt concerns More
by melaniejtmc2
Verified CustomerOther Employees Tagged: Dan Sills, Daniel Alicea, Jennifer Perez, Geoffrey Patterson, Cheyenne Lightfoot
October 22, 2025
It was a very easy transition, took a couple of hours and we got the vehicle we came in for. and we got the vehicle we came in for. More
by alisamusgrave
Other Employees Tagged: Ali Syed, Dan Sills, Cesar Castillo, Robo Rivera, Anthony Serrano, Badre Ghoumari, Geoffrey Patterson, Cheyenne Lightfoot, Dayna Glover
July 30, 2025
Customer service is excellent all the time every visit. The staff is conscientious. The facility is always clean. They are all doing a wonderful job. Keep up the good work. The staff is conscientious. The facility is always clean. They are all doing a wonderful job. Keep up the good work. More
by Glenn
Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, James Decaro, Daniel Arias, Arecio Canton
June 12, 2025
Elder ford always does excellent work ! I would advise for all to shop with elder ford I would advise for all to shop with elder ford More
by QTHOMPSON83
Other Employees Tagged: Dan Sills, Cheyenne Lightfoot, Dayna Glover, Gino Benghazi
March 31, 2025
WOW- CUSTOMER SERVICE 5 Starts- The customer service that I received was outstanding!! They are always quick to respond and always very friendly and outgoing!! that I received was outstanding!! They are always quick to respond and always very friendly and outgoing!! More
by lynn.herrera
Other Employees Tagged: Daniel Alicea, Arecio Canton
February 22, 2025
They did an Awesome work on my vehicle I’m very happy with it! Very professional team with it! Very professional team More
by YARIEL
Other Employees Tagged: Dan Sills, Jennifer Perez, Anthony Serrano, Geoffrey Patterson, Cheyenne Lightfoot, Gino Benghazi, Arecio Canton
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