Elk Grove Subaru

Best Car Buying Expierience Ever!!! Long story short, my car buying experience was wonderful and most of all fun! I don't know if I ever expected to actually enjoy car buying before wor Long story short, my car buying experience was wonderful and most of all fun! I don't know if I ever expected to actually enjoy car buying before working with the staff at Elk Grove Subaru. I had the pleasure of working with Pam Verduzco as I shopped for my new Subaru Outback. Pam was very helpful and supportive in the process. I arrived knowing exactly what I was looking for and Pam pointed me in the right direction and helped me navigate my options. Mike Lagandaon, Finance Manager, was amazing. He educated me on my financing options while making it fun! Thanks Pam and Mike for making my car shopping experience the best ever!! More

Quick and courteous As every car buyer, research is the key. I spent two weeks looking for a deal on a 2015 Subaru WRX. I searched dealer inventory from Redding, CA all t As every car buyer, research is the key. I spent two weeks looking for a deal on a 2015 Subaru WRX. I searched dealer inventory from Redding, CA all the way to Valencia, CA and east as far as Reno, NV. I live in the SF Bay Area, just for reference. Finally, I stumbled on a deal from another dealer. Talked to every dealer to see if they can beat it and ding-ding, Elk Grove Subaru comes and saves the day. I interfaced with Mike Carlson over the internet. We exchanged expectations and sure enough, I was on my way to Elk Grove Subaru. I was greeted by Bruce Cunningham, swell gentleman. We talked over what the deal was between Mike and I, test drove the car, signed some paperwork with Mike Lagandaon and I was off! Bruce even helped me return the rental car I took to get to the dealership. Overall, very friendly staff. No complaints whatsoever. If you want the best price put forth by the best people, look at Elk Grove Subaru. These guys will take care of you, no hassle at all. More

Dream come True My overall experience was amazing. Mike Carlson, Pam verduzco, and Jeremy were absolutely amazing. I was told they could put me In a car and that's wh My overall experience was amazing. Mike Carlson, Pam verduzco, and Jeremy were absolutely amazing. I was told they could put me In a car and that's what happened. The people at Elk Grove Subaru treat all people with respect and class. I purchased my 2015 Subaru Wrx and love it! More

Shop the internet! Dawn was great and fun to work with. How many times have you said that about the person you bought a car from? It was a very easy transaction, comfor Dawn was great and fun to work with. How many times have you said that about the person you bought a car from? It was a very easy transaction, comfortable and friendly people, no hassles, no double talk. Dawn contacted me as soon as I posted a quote request, and it was smooth sailing from there. Came home with the perfect new Forester, very happy with it all. Jeremy did the finance paper work and was right on top of everything. Had it all signed, sealed and delivered in short order. More

Great Experience Zach & Michael, I was not steered wrong by a friend and good customer of yours, Jack & Diane Hoggard. They have bought several Subaru's from you, the Zach & Michael, I was not steered wrong by a friend and good customer of yours, Jack & Diane Hoggard. They have bought several Subaru's from you, the latest late last year. My wife Meri and I were treated so warmly and professionally yesterday. We are excited about our purchase of our 2015 Subaru Outback 2.5i Premium. It was a no-nonsense, great experience having you guys help us to purchase our new car that is in transit from Indiana to Elk Grove Subaru around March 2nd! You fulfilled our wishes and got us just what we wanted for our travels in retirement starting in a few months. The process was easy and was a fun experience. You guys know what you are doing and we were handled very professionally. We really appreciate you both! Car buying can be stressful and difficult. You went right to the heart of getting us what we were looking for and in a price that will fit our retirement budget! We can't wait to drive our new car off of your lot, when it comes in. Vince, I called this morning to get your email address. I have been in sales since 1987 for corporate companies. You should be proud of both Michael and Zach, as well as the customer service culture that is apparent at Elk Grove Subaru. Customer service is what drives good companies. I called Zach about 20 minutes prior to Meri and I arriving at your store. I gave Zach an explanation of what we were trying to buy and our timeline and who referred us to him. He said that he was very busy, but if he could not help us, he would get us to a sales associate that could handle our needs. When we arrived, we waited about 3 minutes for Zach to find us and make introductions. He referred us to Michael and the process was a pleasure. There was straight talk, laughter and a friendship formed in our visit. Zach and Michael both helped us in finalizing the deal. We made the deal, shook hands and went on our way, satisfied. On our way home we talked about what a pleasant experience that was, which is a first for us when buying a car! We will be utilizing your service department. That also has gotten rave reviews by Jack. I will also be giving referrals to Elk Grove Subaru. I actually did that this morning to one of my counterparts at work. He is looking to buy a Subaru also. I told them about the pleasant no-nonsense helpful approach that we received. He will be visiting your store in a few months to purchase a car. I will point him to Zach and Michael. Thanks for taking the time to read this. You guys did us right, and I wanted to let you all know, that it was really appreciated by me and my wife. Thanks again Gary & Meri More

Great service as always! This is our 4th car purchase from this dealership. They really know how to take care of their customers, thus we keep coming back to them for our cars This is our 4th car purchase from this dealership. They really know how to take care of their customers, thus we keep coming back to them for our cars. David is very knowledgeable about the cars and worked with us to get us the car my mother loved at a great price. Ask for David when looking to buy a Subaru. He is passionate about the brand and knows these cars like the back of his hands. Brandon was a pleasure to work with and such a great guy. He made the finance paperwork process a breeze. More

Great Experience Fritz went above and beyond to get us the car we wanted. He answered all of our questions, was flexible on the terms of the sale, and worked with us o Fritz went above and beyond to get us the car we wanted. He answered all of our questions, was flexible on the terms of the sale, and worked with us over two days to secure the right car. We couldn't be happier with the service and the car. More

My First Subaru Working with Dave and Rod was so easy when I bought my new Crosstrek. As a first time Subaru buyer I was surprised at how smooth the transaction went Working with Dave and Rod was so easy when I bought my new Crosstrek. As a first time Subaru buyer I was surprised at how smooth the transaction went. Mike in financing was easy to work with and kept us laughing through the whole process. I was dreading having to buy a new car but Elk Grove Subaru made the deal effortless and pleasant. More

The staff made purchasing a new Subaru a pleasant experience We first walked into the showroom and were looking at a new Forestor When David Melo approached and introduced himself. I knew from the initial intro We first walked into the showroom and were looking at a new Forestor When David Melo approached and introduced himself. I knew from the initial introduction that this was going to be a pleasurable experience. After explaining what we were looking for, David explained that the Forestor is probably not what we were looking for and recommended the Outback. I then gave David a printout from the Subaru web page showing exactly what we were looking for and the options that we wanted. He showed us the exact Outback that we wanted. He was extremely good at explaining all of the features of the Outback and it was very clear that he knows the vehicle well and is passionate about he job. He explained all of the paperwork well and made sure that we understood everything we were signing. Mike Lagandaon was also a true professional. He took the time to explain everything to us including the extended warranty programs available. As we signed the documents he made sure to explain everything to us. Both David and Mike are true professionals and excel at what they do. They are a true credit to Elk Grove Subaru and we will recommend your dealership to anyone looking to buy a Subaru. More

Everything OK Good experience. Everything worked out pretty well. Mike is a good salesman. Subaru is lucky to have him. Car is working out well. He is good at Good experience. Everything worked out pretty well. Mike is a good salesman. Subaru is lucky to have him. Car is working out well. He is good at his job. More