Elk Grove Toyota

John was efficient and answered my questions thoroughly. The Toyota facility was clean and quiet. Staff members were all friendly. I am happy with experience at Toyota. The Toyota facility was clean and quiet. Staff members were all friendly. I am happy with experience at Toyota. More

Great service! Everyone was nice and helpful. Service was fast, didn’t have to wait long. Place was very clean! Always happy with my experience at Toyota fast, didn’t have to wait long. Place was very clean! Always happy with my experience at Toyota More

Stopped by for 5k Toyota Care maintenance. Great fast service. The waiting area was amazing. Very large facility. Too bad I didn't have this great experience with the sales and finance teams. service. The waiting area was amazing. Very large facility. Too bad I didn't have this great experience with the sales and finance teams. More

I highly recommend Brian Rea to anyone that’s on the market for a new vehicle. He was very patient, knowledgeable, & easy to work with! I went in specifically for the 2019 Toyota Highlander, & a few hou market for a new vehicle. He was very patient, knowledgeable, & easy to work with! I went in specifically for the 2019 Toyota Highlander, & a few hours later, drove off with a brand new Highlander. Thank you so much Brian Rea! More

Thank you Elk Grove Toyota! John, Jeremy, Samir and Jeanette made us feel very welcome and made the process very fast and easy. All had a very friendly and professional demeanor. John, Jeremy, Samir and Jeanette made us feel very welcome and made the process very fast and easy. All had a very friendly and professional demeanor. Thank You! More

Jeremy is great Jeremy was great to work with. When other salesman (from other dealers) say they are no pressure it is never true. Jeremy never claims to be no pressu Jeremy was great to work with. When other salesman (from other dealers) say they are no pressure it is never true. Jeremy never claims to be no pressure, he just is no pressure. We even came in unannounced near the end of his shift and he still took us out to do a test drive. In the end Jeremy was willing to work out a good deal with us and had no surprises in the financing. More

I’m always very happy after my visit to Toyota. I do not trust my old Toyota to any one else. They explain very well, and they do what they promised. trust my old Toyota to any one else. They explain very well, and they do what they promised. More

This is the second time my experience here was horrible with the service department. After my car was there for 4 days and I was assured by Jeanette and Alvin that it was detailed I arrived to a car that h with the service department. After my car was there for 4 days and I was assured by Jeanette and Alvin that it was detailed I arrived to a car that hadn’t even been vacuumed, let alone detailed. Jeffrey was not helpful and Izeah was absolutely rude and dismissive. No one took ownership of the fact that the work was not done nor understood I can’t transport my child back and forth in an Uber. The expectation was that I had to spend all Saturday at the dealership with my 4 y/o child for them to clean the car or take an Uber home without a car seat for my child and have no access to a car. After I took my car home and emailed Jeannette the response was again an offer of Uber or I could rent a car so that I have access to a vehicle while Toyota corrected their mistakes. I was transferred to Brian ultimately who’s tone on the phone was just nasty. To be treated as a nuisance when I’m Toyota keeps not completing the services expected is beyond frustrating. Brian did tersely agree to give a loaner vehicle and set a service date. However, the wasted time and energy spent on this were unacceptable. To be treated so Poorly (especially with my child and elderly mother present) when Toyota created the problem was just insulting. More

Elk Grove Toyota is a great dealership. My experience was pleasant and stress free. All the employees were very helpful, knowledgeable, and friendly. Awesome place! pleasant and stress free. All the employees were very helpful, knowledgeable, and friendly. Awesome place! More

Thanks again for the excellent and pleasant experience really appreciate your help. You all are doing a great job!! Will recommend this place to friends really appreciate your help. You all are doing a great job!! Will recommend this place to friends More