Elk Grove Toyota

Thank you for having such a wonderful, dedicated, kind and detailed employee by the name of Joel Garcia!!! He has made my visits quick, comfortable and complete! and detailed employee by the name of Joel Garcia!!! He has made my visits quick, comfortable and complete! More

I was not satisfied with my first visit at this dealership for service on Labor Day but decided to give them another chance. I am glad that I did because Miguel Navarro really impressed me with the dealership for service on Labor Day but decided to give them another chance. I am glad that I did because Miguel Navarro really impressed me with the service he provided. He explained everything in detail and even apologized for calling about 30 minutes after the window they stated the car repair would be completed. When I went to pick up my car I noticed a hub cap missing which was not missing when I brought it in and he quickly replaced it. I moved jobs and homes recently and Elk Grove is the most convenient location. I am very pleased I can continue taking my vehicle there for service. Miguel really won me over and definitely deserved recognition for his outstanding customer service. Thanks Miguel! More

The work I needed on my car was completed after some miscommunication with my service tech. When I came to pick up my car, I was told it was behind another building. There were no signs or employees to miscommunication with my service tech. When I came to pick up my car, I was told it was behind another building. There were no signs or employees to assist me in finding that location. When I found my car, I felt it was in a desolate location. It was a very uncomfortable feeling for a woman alone. The Roseville Toyota dealership always brings my car up to me when I come to pick it up. That is a much more professional service. My overall feeling is that it appears the Elk Grove Toyota dealership is having financial difficulties and has cut back on staff. More

Romy was great to work. Made us feel comfortable with no pressure. Nai was also great to work making the whole experience very easy. Thank you pressure. Nai was also great to work making the whole experience very easy. Thank you More

Excellent service. Explanation of problem and repair helpful. Work done according to plan we agreed on. New service centers divided also made for a better arrival experience helpful. Work done according to plan we agreed on. New service centers divided also made for a better arrival experience More

Super customer care Our sales person was knowledgeable, patient, and found the exact car we wanted! The entire staff is terrific. (It's our 2nd Toyota this year) Our sales person was knowledgeable, patient, and found the exact car we wanted! The entire staff is terrific. (It's our 2nd Toyota this year) More

James is the man to talk to when you want a new car. Very straight up guy and trustworthy.. Elk Grove Toyota is the best straight up guy and trustworthy.. Elk Grove Toyota is the best More

Oil change air filters and AC cabin filter change. Have appointment still waiting for two and half hours But the service technician and clerk are good appointment still waiting for two and half hours But the service technician and clerk are good More

Recent purchase I recently purchased vehicle no.6 from Brian Rae and Elk Grove {Florin Road} Toyota.I would not hesitate to recommend this dealership and most of a I recently purchased vehicle no.6 from Brian Rae and Elk Grove {Florin Road} Toyota.I would not hesitate to recommend this dealership and most of all Mr. Rae who was very helpful and accommodating through these tranactions. Thanks Brian More

At the dealership the employees are all pleasant. However even with an appointment I find the service to be very slow. Otherwise things are ok. However even with an appointment I find the service to be very slow. Otherwise things are ok. More