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Elk Grove Toyota

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

February 11, 2024

Came in ready to buy a Camry with my wife. Not a soul approached us. There were at least 10 salesman standing around near the door who couldn’t be bothered to assist us or even ask us if we n More

by jim777
Recommend Dealer
No
Employees Worked With
Not applicable
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Feb 12, 2024 -

Elk Grove Toyota responded

Hello Jim, I truly apologize for your experience. This is not the way we want any of our customers to feel when visiting our dealership. I have addressed your concerns with our Sales Managers and staff. This issue will not be taken lightly. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

February 09, 2024

The express service is very efficient. Roomy bay to drive up to, large comfy waiting room. The tech always comes by to give me a personal update. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your business and your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 08, 2024

5star Customer service their don’t over charger you like other dealers. Their provide you with free rental if there is a delay in service. elk grove Toyota best…. Best customer service rep Kane Bui More

by Cheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Elk Grove Toyota responded

Hello Cheng, Thank you for taking the time to review our dealership. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 08, 2024

The car buying experience at Elk Grove Toyota was very pleasant. The sales people are easy to deal with and knowledgeable. They really show that they care about your needs. Thank you so much, Elk Grov More

by jifederigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baljinder Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Elk Grove Toyota responded

Hello Janet, Thank you for choosing Elk Grove Toyota. I am happy to hear you enjoyed your time with our staff. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

February 06, 2024

Every person who helped in the process knew what they were doing and did had friendly attitudes More

by byword_soul.0a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gann
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Feb 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. We hope you are enjoying your new vehicle. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 06, 2024

I had an overall great dealership experience, all staff members that I encountered were very friendly. More

by rdiaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Tern
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Feb 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. I am happy to hear everyone was friendly. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 30, 2024

Had a 10:30 - it took 30+Min sitting in the car for a service tech to walk me into the shop to check in ! What good is having an appointment?? More

by Kaacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 31, 2024 -

Elk Grove Toyota responded

Hello, I sincerely apologize for your experience with our Service department. I addressed your concerns with our Service Manager and staff. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

January 30, 2024

The body shop was always available to answer questions and kept us informed of the status of our cars repairs. More

by Steven.hammer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Polli
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Jan 31, 2024 -

Elk Grove Toyota responded

Hello Steven, Thank you for taking the time to review our Body Shop. We truly appreciate your time and your business. We look forward to seeing you again in the near future. Sincerely, Jeannette Blair Customer Relations Manager

January 28, 2024

Mr. Bill Gann and Mr. Lee, the Finance Manager were amazing. Bill had my car ready in the lot and awaiting for me to get it test driven. The purchasing process was made very simple, and we had an amazi More

by Praveen P.
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - made sure my Toyota app was installed and connected to the car together with android auto., Bill Gann
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Jan 29, 2024 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear you enjoyed your time with Bill, Lee and Tony. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 26, 2024

Very friendly staff, attentive reception, all questions answered for first service. Very clean and impressive waiting area and helpful parts department. More

by gtamano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
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Jan 26, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. We are thankful to have great customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

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