Elk Grove Toyota

Exceptional Salesperson I was quietly minding my business and work when I received an email inviting me to trade in my 2016 Toyota Sienna. William Gann was very unfortunately I was quietly minding my business and work when I received an email inviting me to trade in my 2016 Toyota Sienna. William Gann was very unfortunately assigned the trade-in sale w me. I had given William the utmost uncomfortable sales of his career! I told him that this could be my first in 18 years w Toyota Elk Grove having owned a third in 2016 in one visit to walk out with this current deal if I would not be given a deal that I could not refuse. William Gann surprised me w his savviness in sales - service w smile, camaraderie, laughter, sans pressure from me to buy. He had given me all advantages that I coild not refuse and even afforded a very good laugh from start to end! In an hour-time, I was not able to walk away w such great offers! After three hours, I was driving my new 2019 Sienna. As I construct this review and looking back, I can only thank Jon Thompson assigning a Great Adviser, William Gann, to me. Want to have a great buying experience? Toyota Elk Grove! I know because, for 18 years, they are consistent in their sales and maintenance services! With William Gann, you will not get wrong w your buying experience! I was an owner of a 2000 Toyota Sienna, 2010 Toyota Camry, 2016 Toyota Sienna Premium, and a Proud new owner of a 2019 Toyota Sienna Premium. Kudos and keep up your decades of great sales, specially, after sales - maintenance services! More

First New Car Purchase I went online to review their inventory and found the car that I was looking for. I submitted a request to go in and was responded to promptly. During I went online to review their inventory and found the car that I was looking for. I submitted a request to go in and was responded to promptly. During the course of the next week, Jeremy and I found a date that worked during which my wife and I could come in to look at the car and ended up driving off in it. The buying process was clear, there was no pressure, I was given excellent feedback regarding my warranty questions and was given a very good deal. More

115,000 miles checkup Great service and I’m always treated respectfully and kept in the loop as far as my service is concern. I will be returning here for my next service. Great service and I’m always treated respectfully and kept in the loop as far as my service is concern. I will be returning here for my next service. More

Service Joel Garcia, will take care of you and get you on your way. I would definitely go back to him whenever my car need a service again. Joel Garcia, will take care of you and get you on your way. I would definitely go back to him whenever my car need a service again. More

Superior customer service Everyone who helped me and my family during the purchase of our new car was awesome. Our sales associate Jeremy was great about keeping us informed an Everyone who helped me and my family during the purchase of our new car was awesome. Our sales associate Jeremy was great about keeping us informed and at ease during every step of the process. Having to bring our two children with us to buy our car should have been more stressful but Jeremy was such a calming influence that the whole process was so relaxed. Adam and Hannah were also very nice, informative, and a pleasure to meet. More

Awesome Experience much more than expected and fantastic customer service all the way through. Service Charles kept me informed and made sure I was happy wit Experience much more than expected and fantastic customer service all the way through. Service Charles kept me informed and made sure I was happy with my service all around. More

Great service Great work great service and customer service!! The service only took a hour! The set up at Toyota is also great, I always buy a Toyota!! Thank You Great work great service and customer service!! The service only took a hour! The set up at Toyota is also great, I always buy a Toyota!! Thank You More

great dealership, outstanding staff support You can't do any better with the dealership support, especially Jeremy Coffelt (sold me my second Toyota) and the support staff at Elk Grove Toyota. You can't do any better with the dealership support, especially Jeremy Coffelt (sold me my second Toyota) and the support staff at Elk Grove Toyota. My Wife and I really appreciated the time taken to explain the Warranty and the operation of the new auto. Will we recommend the dealership and Jeremy, without hesitation, YES!!!!! More

Sulaiman Aziz is the awesome representative of Toyota servic Sulaiman aziz behavior and great hospitality made me more interested to come over and the service provided for my car was acceptable for me, thanks Sulaiman aziz behavior and great hospitality made me more interested to come over and the service provided for my car was acceptable for me, thanks More

Not impressed!! However Charles in service was AWESOME My overall service was horrible, when I returned to complete my work, I received Charles in the service dept. He was pleasant, unlike all others. TY! My overall service was horrible, when I returned to complete my work, I received Charles in the service dept. He was pleasant, unlike all others. TY! More