Elk Grove Toyota

Switched from another dealer in area. Service was so much b Point of contact thorough. Options to get back home pleasant surprise. Offered to come pick me up when service completed. Communication follow through Point of contact thorough. Options to get back home pleasant surprise. Offered to come pick me up when service completed. Communication follow through appreciated. Will return. More

It was a perfect deal without time consuming. Me and my wife were tired of negotiating with various dealers. Our budget was limited, but we wanted a specific model. However, we We could not get a Me and my wife were tired of negotiating with various dealers. Our budget was limited, but we wanted a specific model. However, we We could not get a specific model for our budget in any other dealerships. Then, we met manager Bill Gann in Elk Grove Toyota. Bill is a very kind and he totally understand our wish as well as our budget. He made a perfect deal for us. Finally, we got our car we've ever wanted which other dealerships could not make. He did not force fast purchases to us and showed us enough cars and possible cars to meet various conditions. Every steps in this dealership was very nice to us and we felt respected. All experience in here will be shared with my friend who plan to buy a new car. Finally, I would like to say thank you to Bill again. More

Our third Toyota We just bought our 3rd Toyota with Jeremy. His service has always been exceptional. He is very helpful, patient and answered all our questions. We wil We just bought our 3rd Toyota with Jeremy. His service has always been exceptional. He is very helpful, patient and answered all our questions. We will definitely recommend Jeremy to our family and friend. More

Airbag Recall Services I appreciated the prompt response to set up an appointment and that they provided a free rental car while my van was being serviced. The only frustrat I appreciated the prompt response to set up an appointment and that they provided a free rental car while my van was being serviced. The only frustrating thing was that I was told by the receptionist that the job would take 3-4 hrs when in reality it was close to 9 hrs. More

excellent service, very good price Jeremy Coffelt in Fleet/Internet Sales, has been extremely helpful with the two cars we bought from EG Toyota, He responds promptly with clear inform Jeremy Coffelt in Fleet/Internet Sales, has been extremely helpful with the two cars we bought from EG Toyota, He responds promptly with clear information, including many email exchanges. We highly recommend working with him. More

Above and beyond my expectations I needed to replace a dented rim. After being on the phone all morning and either being told no one had the rim in stock or I could not get an appoint I needed to replace a dented rim. After being on the phone all morning and either being told no one had the rim in stock or I could not get an appointment today. I contacted Elk Grove Toyota they had one rim in stock and the gentleman helping me asked if he may go verify it is on the shelf and he did. He transferred me to the service dept who didn't have an appt open for today but the extremely helpful young lady on the phone found out what I needed and asked if she could put me on hold while she talked to her supervisor. She was able confirm that they would hold the rim for me and take me as a walk in when I arrived. Everyone who helped me from the moment I arrived was so professional and knowledgeable I cannot recommend Elk Grove Toyota highly enough. They texted me a number I could contact for updates on my car, offered me a free rental. I decided to just wait and enjoy the complimentry coffee and read. The car was taken care of in less time than they quoted me and they took care of a recall part and washed the car for free! I went home and let my wife know that our next Toyota will be purchased at Elk Grove Toyota. We NEEDED the rim replaced and installed in one day and they went above and beyond to make that happen and we are so grateful. More

Our new car dealership! The staff was very friendly and ensured we were comfortable from the time we pulled up and parked to the time we departed in our new vehicle! Samir an The staff was very friendly and ensured we were comfortable from the time we pulled up and parked to the time we departed in our new vehicle! Samir and Baljinder helped us pick the vehicle and Deborah helped us with finance, all of them very friendly and experienced! They ensured that we were comfortable and accommodated all our needs! We will definitely be returning next year for another new vehicle and we have already told all our friends and relatives to come to Elk Grove Toyota! Thank you for a great car buying experience! More

Laziness is not an excuse Drove back and forth between the service centre and body shop. advisor gave me the wrong information. He’s too lazy to find correct info. Drove back and forth between the service centre and body shop. advisor gave me the wrong information. He’s too lazy to find correct info. More

A+...Awesome buying experience Best price and service. We researched and knew exactly what we wanted. Jeremy Coffelt made it happen. Overall, would buy at Elk Grove Toyota again. Best price and service. We researched and knew exactly what we wanted. Jeremy Coffelt made it happen. Overall, would buy at Elk Grove Toyota again. Two thumbs up!! Tom & Maying More

Consistent Quality Service I have been a long time customer, first with my Corolla and then with my Highlander. The service department has always been good, and only gotten bett I have been a long time customer, first with my Corolla and then with my Highlander. The service department has always been good, and only gotten better over the 18 plus years I have been bringing my car to them. I especially appreciate the advice I've gotten over the years and always being treated with respect and honesty. I also very much appreciate that the work they do is done right the first time, and the products they use are quality. When I drive away, I know my car is safe, and I won't likely need to return until the next scheduled service. More