Elk Grove Toyota

New Michelin Tires - Price-Mached to Costco Elk Grove Toyota price-matched my recent purchase of muchelin tires to Costco's sale price and put me in a free rental car during installation. I'm de Elk Grove Toyota price-matched my recent purchase of muchelin tires to Costco's sale price and put me in a free rental car during installation. I'm definitely a happy customer!! More

Service contract Came in for regular servicing under extended service contract. At the end worker told me it was about to expire. I came in a bit later when I had more Came in for regular servicing under extended service contract. At the end worker told me it was about to expire. I came in a bit later when I had more time to go over options to find it was not about to expire, they were reading it wrong. If they don't understand what they are reading they should consult someone else who does before wasting my time back and forth for nothing..... More

oil change and tire check Very polite and helpful employee. Best service I have received for many years on an oil change. will definitely return for service and recommend it t Very polite and helpful employee. Best service I have received for many years on an oil change. will definitely return for service and recommend it to others. More

My experience Salesperson did a good job and follow up sale. All went well to our satisfaction . The car is perfect match for our need . Thank you Salesperson did a good job and follow up sale. All went well to our satisfaction . The car is perfect match for our need . Thank you More

Our Internet Shopping Experience In today's market, communication, information, and trust are important (especially with many shoppers researching from our computers and phones before In today's market, communication, information, and trust are important (especially with many shoppers researching from our computers and phones before arriving at the dealer just to finalize the purchase). As I began my search for a new Prius Prime, I contacted many dealerships within a 100-mile radius through various car (carsdirect, truecar, etc)/dealer websites and purchasing programs (Costco and Sams). Many internet sales staff sent us canned emails while not specifically responding to our questions nor providing final pricing in their attempt to bring us into the showroom. We came across Pete Johnson, who quickly responded with his best price and maintained personalized communication via email and text (with only a few canned emails from the dealer database). As a result, along with other friends we purchased three Prius Primes from Pete within a week. We are happy with our experience with Pete, Adam, and Elk Grove Toyota. More

2014 highlander Everyone was helpful and friendly. Wait time for the service was short. Service dept. was very thorough and explained everything very well. Very good Everyone was helpful and friendly. Wait time for the service was short. Service dept. was very thorough and explained everything very well. Very good job. I’m very satisfied. More

Trust creates loyalty. I have dealt with Charles Linck for years at this dealership. We have become friends and I have complete faith in his advice. I used to live in I have dealt with Charles Linck for years at this dealership. We have become friends and I have complete faith in his advice. I used to live in the Pocket area...and moved to Roseville 2 years ago. I still come to this dealership for all service...because of Charles. Old school service...and I will keep coming!! More

Quick Service I came in about 230pm, with about 5 cars ahead of me, and three more being worked on already. Andy was quick and efficient with service. He told me it I came in about 230pm, with about 5 cars ahead of me, and three more being worked on already. Andy was quick and efficient with service. He told me it was going to be a 2 hour wait time for what I wanted done with my car. I needed an oil change and tire rotation along with all the other works provided. It only took 1 hour to get my car feeling tip top shape. Couldn't have been better. Thanks for the great work! More

Oil change There's nothing to complain about. The customer service is great. I feel I am always well taken care of when I come here for an oil change and tire ro There's nothing to complain about. The customer service is great. I feel I am always well taken care of when I come here for an oil change and tire rotation. More

Shuttle Bus Usually the auto service is great. Had my appointment at 7AM. Shuttle service started at 730. Made it to work at 9AM then advisor called, my car is Usually the auto service is great. Had my appointment at 7AM. Shuttle service started at 730. Made it to work at 9AM then advisor called, my car is ready. I told the Shuttle Driver (Cam) if he can come back at 2PM. He said yes. So at 3PM, there no shuttle, no word from my advisor (Andy). I called the center, they said Cam will come at 4PM. Cam didn't come until 530PM. Cam blamed Andy, Andy blamed the driver. Cam had the list, if you are the driver, you just mark off the which customer was picked up. How hard is that? So who is in charge of what here. More