Elk Grove Toyota

Outstanding customer service! The staff at Elk Grove Toyota were pleasant and easy to work with. My husband and I appreciated the staff and their courtesy. We would highly recommend Elk Grove Toyota t Toyota were pleasant and easy to work with. My husband and I appreciated the staff and their courtesy. We would highly recommend Elk Grove Toyota to our friends and family. We would like to recognize Jeremy Coffelt, Jon Thompson, Debra Jaynes, and Leslie Riola. Thank you for the pleasant experience and outstanding customer service. Sincerely, John and Deana Chitambar More

We have a long term relationship with Elk Grove Toyota for many reasons, namely the quality brand & their excellent service dept. We routinely have our Highlander & Scion TC serviced there. Contrary to my for many reasons, namely the quality brand & their excellent service dept. We routinely have our Highlander & Scion TC serviced there. Contrary to my prior belief that dealership service dept.'s were way over-priced, I had shopped around after our warranties had expired and found that not to be the case - their service pricing was fair. Their customer lounge is top-notch (and very clean). We have found their sales rep.'s to be knowledgable & well-trained, and most of all - not pushy (what we hate more then anything!). Buying our Highlander there over 4 years ago was the best car purchase experience that my wife & I have had in over 30 years of car-buying. We would like for them to carry a broader selection of used vehicles. We tried to buy our daughter a used car there a couple of years ago but the choices were few in our price range. More

I had a great experience with Elk Grove Toyota. I was able to get the truck I wanted at a great price. The best part was that I was able to get in and out of the dealership in about half an hour because able to get the truck I wanted at a great price. The best part was that I was able to get in and out of the dealership in about half an hour because they were ready for me. I would highly recommend this dealership to friends and family. More

I had Nissan Sentra for over 6 years, But I had lot of problems with it in past 6 years, very time I go to dealer, some new problem arises. Basically I was fed up. Not only that This time Nissan wanted to problems with it in past 6 years, very time I go to dealer, some new problem arises. Basically I was fed up. Not only that This time Nissan wanted to sell me Altima. But I think over and over. But Guess What? I came to Toyota. Mr Curtis Jare Came to me and he was very friendly. He was in his 50's but highly active. His quality of work was excellent, he showed me every single car that I can Imagine and then he funnel down to the best car I like. everybody from sales person to Finance guy and then Lesley (who was super awesome to connect my Iphone with car's Bluetooth) were Unique. I dont have a words to describe. If Curtis was active and Smart, Finance guy was Professional and soft. Lesley was technical and good employee. Bottom Line I got a excellent Car deal from Excellent Dealer, who has Excellent Employees. Thanks More

We started 0ut to buy a used certified used Camry but after a good discussion with Scott, decided that a new one was our best option. Great service and good listening were the two things that helped us d after a good discussion with Scott, decided that a new one was our best option. Great service and good listening were the two things that helped us decide to go with this dealership.We did not feel any pressure to buy while we were looking. The financing option is really good at this time so we were happy to take advantage of it. We even recommended that our son go there which he did the very next day. This dealership is above average in all areas and we will definitely come back. More

We did not intend to buy a Prius today, just out comparing prices as we have been doing for some time now. But after just a few minutes of arrival, John greeted us and showed us their selection of P comparing prices as we have been doing for some time now. But after just a few minutes of arrival, John greeted us and showed us their selection of Priuses. The prices were comparable to the others we've seen, but what got our attention was John's willingness to keep our interest by informing us of the special deals. He was upfront and committed to working with us until the end. We were at the dealer for more time than I had planned or ever expected, but John and his team were patient and accommodating to our needs and expectations. Afterward, Debra was very informative and helpful as we were finishing with our contract. Overall, this Toyota dealer made a commonly stressful situation a non-threatening, pleasurable experience and we are very happy with the time spent there, and of course, our brand new 2010 Prius. Thank you everyone at Elk Grove Toyota who made this happen! More

We have purchased two new vehicles and one used vehicles in the past five years from Elk Grove Toyota. Along with our purchases we choose to have our maintenance done at Elk Grove although we live in Folso in the past five years from Elk Grove Toyota. Along with our purchases we choose to have our maintenance done at Elk Grove although we live in Folsom which is about 32 miles away. We love working with Brian Rea, he is so helpful and tries to give us the best deal that he can. I can't say for sure but I think he has given us some of his commission to help us get the deal we wanted. Not that we would ever go to any other Toyota dealer after our first purchase experience. Why would we do this? Because of the staff at Elk Grove Toyota! And we will keep returning because of many things. For instance I like the fact that we don't get pressured by any of the sales team. I have while waiting for service on one of our vehicles walked around looking at the inventory and never once have I felt like I was being pushed into purchasing a newer vehicle. this is not what my experience has been like at other dealerships. And speaking about getting service done, the service team, all the members, treat me with respect. They actively listen to what I have to say and know exactly what needs to be done. Financing was very easy and the staff in the Finance department were very helpful and understanding. Everyone worked to get me the best rate available. The staff have always made me feel like I was their most important customer, we will continue to make the drive to Elk Grove! Sorry Folsom Lake Toyota! More

We have been driving Toyotas since 1972, starting with a Corolla 1200, then a Corolla 5 speed, a Celeica, a Corolla GTS, Two Cressidas, an Avalon ... all purchased from Dealers in the San Jose area. The sa Corolla 1200, then a Corolla 5 speed, a Celeica, a Corolla GTS, Two Cressidas, an Avalon ... all purchased from Dealers in the San Jose area. The sales experience was at the most satisfactory. Then we purchased a Sienna from Elk Grove Toyota and Mark Fusselman ... what a wonderful change. Mark made us feel that we were special to him and provided us with service beyond anything we had experienced before. With that in mind when we decided to trade the Sienna for a new Venza there was no hesitation in choosing Elk Grove Toyota and Mark for the purchase. We were not disappointed ... Once again Mark responded to our every need with over the top professional service, including helping setup the remote switches for the garage and gate openers. We will certainly not consider any other company when it comes time to make our next choice. William Pugh More