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Elk Grove Toyota

Elk Grove, CA

4.6
3,208 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,208 reviews

May 17, 2016

MY NEW CAMRY IS GREATER THAN GREAT I had the best three salesman helping me answering all my question treating very professional with the most kindness i will recomment everyone i know More

by JJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nannini, Kenny Hoang, James McGaha
Jun 07, 2016 -

Elk Grove Toyota responded

Congratulations on your new car! I am thrilled to hear James McGaha, Scott Nannini and Kenny Hoang were all able to make your experience a memorable one. Our customer satisfaction is important to our company and our staff. Thank you for taking the time to review our dealership here online. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 17, 2016

My first car! I had a great experience at Toyota thanks to James McGaha. He has helped my dad with multiple car leases prior, and he just helped me with my first c More

by Tran
Recommend Dealer
Yes
Employees Worked With
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGaha
May 24, 2016 -

Elk Grove Toyota responded

Congratulations on your new Prius! I am delighted to hear you have a great experience here at our dealership with James McGaha and Jay Chhim. I will make sure they both get a copy of your kind review. Thank you for taking the time to review our dealership here online. Your feedback is important to our company. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 16, 2016

Buy a new suv Salesman Ahmad was courteous, knowledgeable and tried to help with no pressure. We liked him. Our experience in finance was also good. The new softw More

by SUVer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Mojaddedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Hoang
May 24, 2016 -

Elk Grove Toyota responded

Congratulations on your new car. I am happy to hear Ahmad Mojaddedi and Kenny Hoang were both helpful and gave you a no pressure experience. I will pass your kind word to them both. Thank you for taking the time to review our dealership online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 15, 2016

You really cant go wrong here .... Me and my friends have been buying and getting service done with this dealership since 92. Between me and my friends we have purchased over 21 cars an More

by mike p.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chase, Brian Rea, Rocky Deavers, Fred Daniels, Chris Knight, Saad Bedari
May 24, 2016 -

Elk Grove Toyota responded

Thank you so much for sharing your wonderful review here online. I am thrilled to hear you have had so many good experiences here at our dealership. I have printed copies of your review to share your kind words with each staff member you have mentioned here. This is the way we want all of our customers to feel when they visit our dealership. Thank you again for reviewing us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 14, 2016

Satisfied customer! One call did it all. James in internet sales gave me the price, no BS. Went in the next day picked up the car. Took only 2 hours. Well done!!!! Would More

by Pete Hough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGaha
May 20, 2016 -

Elk Grove Toyota responded

Congratulations on your new car. I am thrilled to hear you had a good experience here at our dealership with James McGaha. This is the way we want all of our customers to feel when they visit our dealership. Thank you for taking the time to review us here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 14, 2016

Elk Grove Toyota I wanted to give thanks to Ker and James for helping us with our Toyota Camry purchase. Throughout the whole process, they were friendly and professio More

by Benny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McGaha, Ker Thao
May 24, 2016 -

Elk Grove Toyota responded

Congratulations on your new Camry! I am happy to hear Ker Thao and James McGaha were both able to make your experience a memorable one. I will be sure to share your kind comments with them both. Our customer satisfaction is important to our company and our staff. Thank you for taking the time to review our dealership here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2016

Horrible service dept! I will never go back to this dealership! I have given them too many chances to win/keep my business, but they continue to fail! They scratched the s More

by Gma Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chase
May 24, 2016 -

Elk Grove Toyota responded

Hello, My name is Jeannette Blair. I have reached out to you about this situation before. I do apologize for the scratch on your car. I am glad we were able to fix that for you. I do apologize for your experience. This is not the way we want you to feel when you visit our dealership. You can contact me personally by email at Jblair@elkgrovetoyota.com or by phone at (916)405-8000. Again I do apologize for your experience. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2016

Toyota elkgrove feedback He is a good sale men . Good customer service too . I hope I will come back to buy a new one next time . Good service More

by Lex1984
Recommend Dealer
Yes
Employees Worked With
May 21, 2016 -

Elk Grove Toyota responded

Thank you for taking the time to review our dealership here online. I am happy to hear Samir Khan was able to take care of you while you were here. I will be sure to pass your kind words onto him. Thank you again for taking the time to review us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 05, 2016

Thank you Samir I would like to take this opportunity to recognize a great employee. Samir Khan is a great asset to Elk Grove Toyota. He has exceptional Customer serv More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Elk Grove Toyota responded

I am happy to hear you had such a good experience here at our dealership. I am happy to hear Samir Khan went above and beyond to assist you. This is the type of customer service we hope to give all of our customers. I will be sure to share you kind review with him. Thank you for taking the time to review us here online. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 04, 2016

Excellent I would like to say thank you to Patrick and the finance team for such excellent service me and my wife couldn't have made a better decision we love More

by Nicholas/paola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Elk Grove Toyota responded

I am happy to hear you and your wife are happy with the decision to purchase your 2016 tc. I am also glad to hear Patrick Sliney and our Finance department were able to provide you with excellent service. I will pass your kind words onto Patrick, Patrick's Manager and our Finance department. Thank you for taking the time to review us here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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