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Elk Grove Toyota

Elk Grove, CA

4.6
3,502 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,502 reviews

May 12, 2015

Brakes Job and Oil Consumption Recalled I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing th More

by trantt28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Linck
May 13, 2015 -

Elk Grove Toyota responded

Dear TRANTT28, Thank you for sharing your experience at our Dealership. I was concerned to hear of your disappointment with your service, in particular the quality of service. I do want to apologize for the missed opportunity we had to offer you exceptional service. We do get many positive comments on our Service department, however be assured we have advised our Service Manager of your experience for immediate follow up on this occasion. Customer satisfaction is very important for us and we are committed to provide excellent service to every customer. Although you indicated that you are not likely to come back, I certainly do hope that we can welcome you again at Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manger

May 11, 2015

Exceptional This was the best car buying experience of my life. Bill Gann was excellent to deal with. There were no surprises. The entire process was completed More

by timo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Hoang, Bill Gann
Jul 10, 2015 -

Elk Grove Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with Bill Gann and will certainly share your kind words to him. We look forward to welcoming you back to Elk Grove Toyota, hopefully in the not so distant future. Yours sincerely, Frances Siria Customer Relations Manager

May 09, 2015

They treated us as guests, not customers!! Scott N. was excellent and very friendly. A true professional. Great Price. We felt like guests in this dealership. Debbie in finance did a great jo More

by Eppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Nannini, Anthony Aldrete
Aug 29, 2015 -

Elk Grove Toyota responded

Thank you so much for your positive review! I am glad to hear you had good experience here at Elk Grove Toyota Scion. I am also happy that you enjoyed our friendly staff. We strive to make the customer feel comfortable and happy while visiting us. Thank you again for your positive review. We look forward to seeing you soon. Your sincerely, Frances Siria Customer Relations Manger

May 09, 2015

Wonderful Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grov More

by Naiyma08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase
Jul 10, 2015 -

Elk Grove Toyota responded

Thank you for taking the time to share your delightful review online. I am thrilled to hear that we have exceeded your expectations! At Elk Grove Toyota, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Kellen who provided excellent service. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria Customer Relations Manager

May 07, 2015

Fast, friendly, great quality, price and no games! We got the deal we wanted in less than five minutes on the car we wanted and we drove away just over an hour later. Patrick, Adam and Debbie were awes More

by sgoff916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Niazi
Aug 30, 2015 -

Elk Grove Toyota responded

Congratulations on your new car! I am so glad to hear you had a fast and pleasant experience here at Elk Grove Toyota Scion. We want all of our customer to leave here happy with a smile. Thank you again so much for sharing your experience here online.I will pass on your kind word to Patrick, Adam and Debbie. We look forward to seeing you again soon.

May 07, 2015

Fast, friendly, good price and selection. We had a wonderful experience with this dealer, able to accept our offer for two hybrid cars. Professional and friendly and good listener's...What mad More

by ninus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 30, 2015 -

Elk Grove Toyota responded

I am so happy to read your positive review! Our staff tries to make an effort to make customers feel comfortable and at ease. It is so nice to hear you enjoyed your purchasing experience here at Elk Grove Toyota Scion. I will let EZ know about the kind words you shared here in your review. Again thank you for reviewing us. We look forward to welcoming you back soon. Your sincerely, Frances Siria Customer Relations Manager

May 06, 2015

25 year relationship with this dealership During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's servic More

by Ralexjuarez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chase, Rocky Deavers, Jason Bruecker, Fred Daniels, Nicholas Kersten
Aug 30, 2015 -

Elk Grove Toyota responded

Thank you so much for sharing your positive experiences here online. We are so happy to have you as a loyal customer and truly do appreciate your loyalty. I am so thrilled to know you are treated well here at our dealership. I will pass your kind words on to our service department as well as our entire staff here at Elk Grove Toyota Scion. We look forward to seeing you again soon! Your sincerely, Frances Siria Customer Relations Manager

May 06, 2015

Sales and Service Review I have never been to this dealership, but from start to finish the experience was friendly and very professional. I would recommend this dealership to More

by Gesamae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Niazi
Aug 30, 2015 -

Elk Grove Toyota responded

Thank you for sharing your experience with us online. I am happy to welcome you to our Elk Grove Toyota Scion location. I am pleased to hear you had a positive experience with our friendly staff. Thank you again for your review. We look forward to welcoming you back soon. Your sincerely, Frances Siria Customer Relations Manager

May 06, 2015

Amazing Experience at Elk Grove Toyota! We had the most amazing experience at Elk Grove Toyota! Patrick (salesman), Jay (Finance), and Justin were all amazing! Thank you so much for everythi More

by Andrea Orozco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Leffingwell
Aug 30, 2015 -

Elk Grove Toyota responded

Thank you so much for taking the time to give us a review. I am thrilled to hear you had an amazing experience here at Elk Grove Toyota Scion! I will make sure to pass your kind words to Patrick, Jay and Justin. I am happy they all played a part in making your experience a positive one. We look forward to welcoming you back soon. Your sincerely, Frances Siria Customer Relations Manager

May 06, 2015

No hassle buying experience. Scott helped take the hassle out of my truck buying experience. I'm a no nonsense kind of guy and don't appreciate the games that car salesman play. T More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Thompson
Sep 03, 2015 -

Elk Grove Toyota responded

Thank you so much for sharing your positive review online. I am so glad Scott made the process run smoothly. I will personally pass your kind words onto him. We try hard to make our customers feel comfortable and at ease. Thank you again for reviewing us. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

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