Elk Grove Toyota

Had a great experience working with Brian on getting my new Toyota Tacoma. He was very helpful throughout the entire process and made sure that I got the exact truck that I wanted. I will definitely be goi new Toyota Tacoma. He was very helpful throughout the entire process and made sure that I got the exact truck that I wanted. I will definitely be going back to him when I purchase my next vehicle. More

Ali and Taj were easy salesman to work with. We went to the dealership twice and they both did what they could to work out a deal for us. the dealership twice and they both did what they could to work out a deal for us. More

Hutch ,has excellent customer service skills. My wife and I appreciate Hutch’s knowledge of all of your cars and his attentiveness. We arrived on Friday morning to shop for a car and we return later in and I appreciate Hutch’s knowledge of all of your cars and his attentiveness. We arrived on Friday morning to shop for a car and we return later in the day to buy a car that Hutch had shown us in the morning. More

Thank you for making my car purchase so easy! From beginning to end, you guys were so helpful and straight to the point. I appreciate everything. beginning to end, you guys were so helpful and straight to the point. I appreciate everything. More

Very pleased with dealing with Izea and other personnel, who were very friendly and thorough getting us a good deal with leasing a new car! who were very friendly and thorough getting us a good deal with leasing a new car! More

Jeremy was well-prepared and efficient and called us back several times before-hand to reserve the car and arrange the sales paperwork. Finance person was also very quick; I think we were in the dealership a several times before-hand to reserve the car and arrange the sales paperwork. Finance person was also very quick; I think we were in the dealership and out in 80 or 90 minutes. On the car itself, Toyota probably needs to make a few videos on special aspects of the RAV4 Prime (like connecting and using Google maps through your cell) since I had to pour through two very large manuals to figure out you had to connect your cell phone by wire through the front USB/data port. That's an issue of car design and manual design, not the dealership. I could have just called Jeremy but I assumed I could figure it out--eventually. Also, the manual doesn't really clarify when/under what circumstances to use EV mode versus AutoHybrid/EV on longer trips or when to use the Generate mode; again this is a manual design issue (I taught technical writing, so I feel obliged to point this out. I suspect Toyota wants to sell its Navigation service, so this is probably a "feature" not a bug). Pre-COVID we normally would have had a brief overview in the car by Jeremy or Jeannette, but obviously sitting in the car with a salesperson is a bad idea during COVID. She did send us a youtube video that covered the main instrumentation/features, which was helpful. More

I had a great experience with Elk Grove Toyota. Bill Gann was very knowledgeable, polite and helpful. I am thrilled with my new Toyota Prius Prime. was very knowledgeable, polite and helpful. I am thrilled with my new Toyota Prius Prime. More

Communication and response time was great. Jeremy was very laid back and helped me with a great price. I was out of the dealership in less than 2 hours. very laid back and helped me with a great price. I was out of the dealership in less than 2 hours. More

Fast and friendly service. Would come here again. Andy was very professional and not pushy at all. I wasn’t able to pick up my vehicle same day and he was very understanding. was very professional and not pushy at all. I wasn’t able to pick up my vehicle same day and he was very understanding. More

The sales staff was very pleasant to work with. Nick was very helpful and informative and had a very welcoming personality. I am very happy with my purchase. very helpful and informative and had a very welcoming personality. I am very happy with my purchase. More