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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

February 02, 2021

I worked with Costco to complete this deal. The process was quite smooth, with no pressure whatsoever ever. The sales representative working with me throughout the whole transaction was very professional a More

by hpsaldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Johnson
Feb 04, 2021 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am happy to hear that your experience with us was no pressure. We look forward to serving you for many years to come. Thank you so much for your business and your feedback. Sincerely, Jeannette Blair Customer Relations Manager

February 01, 2021

Very easy process working directly with Jeremy! Very happy with the deal and the service, recommend Elk Grove Toyota and especially Jeremy Coffelt! He and Debbie Jaynes were friendly knowledgeable and h More

by Teri A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
Feb 04, 2021 -

Elk Grove Toyota responded

Hello Teri, We hope you are enjoying many new adventures in your new vehicle. I am happy to hear that Jeremy and Debbie were friendly and knowledgeable during your time with us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 29, 2021

Couldn’t even get a call back for an appointment so on the 4th call I just made one with the service receptionist. Car went in with a small leak and came back with a larger leak - all over my driveway! More

by Jschlick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names
Feb 01, 2021 -

Elk Grove Toyota responded

Hello - We apologize for the frustration you experienced. If there are any outstanding issues, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

January 29, 2021

After my car was at your shop, I looked over my car and saw a paint chip about a nickel size on the passenger side. I called on 1/27 and left a message for a call back to discuss the paint chip. But Toyota More

by nqb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Elk Grove Toyota responded

Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

Feb 09, 2021 -

nqb55 responded

The dealership staff listened and addressed my concerns. I appreciate it very much.

January 28, 2021

The best service experience I have had in years.. Elk Grove Toyota really spent a lot of time and money to make this location customer service friendly. There is nothing I would change or any negative fe More

by gvasquez99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Elk Grove Toyota responded

We're happy to hear this! Thank you for your kind words and your business!

January 27, 2021

Returned to Brian Rea for the forth car. He always goes above and beyond expectations. He makes the car buying experience quiet pleasant. Hoping he doesn't retire soon hoping for one great car buying expe More

by Rswank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rea
Feb 01, 2021 -

Elk Grove Toyota responded

Thank you for your continued business! We appreciate your loyalty and kind words!

January 27, 2021

Sulaimin Aziz was very professional, very courteous, very good to work with. Since 1981 I would rate Sulaimin above all the other Service people. I More

by chiuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian my mechanic , Sulaiman Aziz
Jan 27, 2021 -

Elk Grove Toyota responded

Hello, Thank you so much for this amazing review. It is an honor to hear you say that you would rate Sulaiman above all other Service people. I will be sure to share your kind words with Sulaiman and his Manager. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 26, 2021

I brought my 2020 Highlander in for the 5000 free maintenance inspection the 21th of January, the service was really satisfied plus the men helped me was very courteous, I would recommend this place More

by cindy685@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Jan 26, 2021 -

Elk Grove Toyota responded

Hi Cindy, Thank you for your kind review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 26, 2021

Honest, low key, no pressure. Those are the words that best describe Jeremy. He was very flexible with regards to my busy schedule and made sure I was in and out of the dealership in about an hour. Will d More

by Johndouglasbovee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
Feb 01, 2021 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We are grateful for your business and look forward to working with you again in the future!

January 22, 2021

I was very pleased and satisfied with the excellent customer service I received. I would recommend Elk Grove Toyota to my friends and family! Thanks again for all the hard work. More

by Dawndawn0789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
Jan 24, 2021 -

Elk Grove Toyota responded

We appreciate your kind words and business! Thank you for your willingness to recommend us to others, based on your experience!

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