Elk Grove Toyota

Sales and after sales service was excellent. Price was within my budget. However, the $500:00 finance fees for buying extended protection on top of premium paid is a rip-off within my budget. However, the $500:00 finance fees for buying extended protection on top of premium paid is a rip-off More

Everyone was so friendly and helpful, they made sure we were well taken care of. The sales person Duong and the sales manager Jay we’re awesome. were well taken care of. The sales person Duong and the sales manager Jay we’re awesome. More

After the vehicle services are completed, you need to have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their wa have service writers (when they are not busy, there were several just chatting away) to assist in closing out ROs and let the customer be on their way. I spent 30 minutes or more waiting to get in my car and drive off to home. Customer's like watch everything... More

Working with Bill Gann is always a great experience, so much so that this was our third purchase working with him. Over the years as our family has grown, we have returned to Bill specifically because he h much so that this was our third purchase working with him. Over the years as our family has grown, we have returned to Bill specifically because he has always made it easy to purchase. There’s no nonsense and what you see is what you get. This time around I was looking for a Sienna specifically when they had not been released yet, but I was on a time crunch so I checked out other options. Bill went above and beyond to make sure I ended up getting the exact car that I wanted. He is super friendly and professional. I highly recommend Bill to anyone wanting to purchase a car. More

Marty was the best salesman that I have ever dealt with. I have bought a lot of cars but this is my fist experience with Toyota. 👍👍👍👍👍👍👍👍& I have bought a lot of cars but this is my fist experience with Toyota. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍 More

Just bought a car under the Costco Auto Program...met Bill GAnn who was very professional....I wanted a no hassle, no B.S. no waiting, no run-around type of meeting. My meeting with Bill was all of that Bill GAnn who was very professional....I wanted a no hassle, no B.S. no waiting, no run-around type of meeting. My meeting with Bill was all of that and more than all of my expectations. Everyone at the dealership was very courtesy and extremely helpful. Thank you for a great experience. More

Always amazing customer service. Nick always takes care of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car a of his customers and makes us feel safe, comfortable and happy. We have been customers w Elk Grove Toyota since 2009 and would NEVER purchase a car anywhere else! More

My name is Mike Alegre. I have been working with Marty Gabrielli for over 2 + years via e mail on a Rav 4 XLE Hybrid. Finally decided on one that had our terms met. However, on the day that I was to com Gabrielli for over 2 + years via e mail on a Rav 4 XLE Hybrid. Finally decided on one that had our terms met. However, on the day that I was to come in to sign paperwork, I was taken to the hospital with covid. While in the hospital, I was in contact with Marty and the sales manager and they agreed to hold the vehicle to such a time that when I was released I could come in and do all the paperwork They held the vehicle and in fact marked it sold. I have since purchased the vehicle and couldn't be more happier on the total experience. I felt no pressure at all and was very happy that Marty kept in contact every few months to tell me inventory and specials etc. I very much appreciated that. I am 65 years old and have been purchasing new vehicles up and down California for over 45 years and this has absolutely been the easiest and best experience that I have had in purchasing a new vehicle. There are at least 4 other dealerships that are probably closer to where I live, but I will drive to Elk Grove Toyota because of the people that work there and how I was treated. So, thank you Elk Grove. You have made and old man very happy! More

Had a very pleasant time at Toyota. Was greeted by Duong Vue as soon as we stepped out of our car. Super friendly and pays attention well to the details we asked of when looking at the vehicles. Vue as soon as we stepped out of our car. Super friendly and pays attention well to the details we asked of when looking at the vehicles. More

Cant say enough, Jeremy Coffelt is awesome !!!Jeremy Cant say enough, Jeremy Coffelt is awesome !!! Jeremy listened to what I wanted on my Truck and patiently waited until one came in. Thank you Jeremy Cant say enough, Jeremy Coffelt is awesome !!! Jeremy listened to what I wanted on my Truck and patiently waited until one came in. Thank you Jeremy More