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Elk Grove Toyota

Elk Grove, CA

4.6
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,324 reviews

September 13, 2024

Service representatives were very pleasant and courteous. Services rendered were no nonsense and quick. Customer received text and phone call promptly when the work was done More

by haniel168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review on our staff here at Elk Grove Toyota. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

September 04, 2024

Excellent support and service. Very quick and thorough. Carly was fantastic. Really appreciated the visit. More

by Pmbenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
Sep 04, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your kind review about Carly. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 01, 2024

Customer service is good and they let you know if work is done before time. More

by dharmendra sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Vong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 31, 2024

Good service & because I had an appt, I was taking care of right away & only waited less than an hour for an oil change. More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Elk Grove Toyota responded

Hello Elle, Thank you for taking the time to review our Service department. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 27, 2024

From start to finish the customer service was a wonderful. The entire experience was a 10 out of 10. More

by 4_walkers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tareena Lal, 5 stars
Aug 27, 2024 -

Elk Grove Toyota responded

Hello, We are honored to hear you rate Elk Grove Toyota 10 out of 10 stars. We truly value your business and your time. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 21, 2024

Great communication and service. They made the car buying process pretty seamless and easy. I had an appointment and the entire transaction including the test drive, financing and DM More

by tomors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Elk Grove Toyota responded

Hello, Congratulations on your new vehicle. I am thrilled to hear you enjoyed your purchasing experience. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 20, 2024

Very professional, courteous and honest! Mo was super helpful and understanding, not pushy at all. More

by Orod77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohib Amiry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine at front desk - super friendly and helpful.
Aug 20, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review on Mo. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 16, 2024

Had good experience with service department and Milton. They were quick and efficient, appreciate did try up sell unnecessary repairs! Which consumers hate! So thanks. More

by Lauriedorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 15, 2024

Got done as they advised and service advisor was prompt with his replies with emails More

by Jc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Elk Grove Toyota responded

Hi Jc, Thank you for taking the time to review our Service department. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2024

Service representatives not good enough! Not explaining what service being done and forget to do a car wash even I told them to ! More

by marking982001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
Aug 14, 2024 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I have addressed your concerns with our Service Manager and staff. If you would like to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

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