Back

Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,429 Reviews

1,429 Reviews of Elk Grove Toyota - Service Center

Sort by
July 30, 2025

Team did a great job assisting me with the process and helping me with my issue. More

by Vanglinda09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your amazing review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 28, 2025

Pleasant , clean, efficient . On ann an anppointment oil change, my time was about 1 hour with a high point vehicle inspection. More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have my paper work.
Jul 29, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing your experience here online. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 22, 2025

Services realy good, fast. Professional, understanding what we needs. Little bit on time. Waiting room very atmosphere More

by LETOAI1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 11, 2025

Excellent and timely service. This is the only place my RAV4 Prime has been serviced. They provide accurate information before and after the service. More

by Tony V Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Vang in the Service Department
Jul 14, 2025 -

Elk Grove Toyota responded

Hello Tony, Thank you for sharing your experience with Christina here online. It is an honor to hear we have built trust with you and you continue to bring your vehicle to Elk Grove Toyota. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 11, 2025

Love the Express Maintenance portion of this Toyota Service Department for quick vehicle attention needs. More

by Sparky
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your business and for this super awesome review. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 10, 2025

Although an extremely busy morning, Service Advisors Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! More

by wcroyle
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Elk Grove Toyota responded

Hello, I am thrilled to hear Primal and Gustavo were able to help service your mothers vehicle. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 08, 2025

I have one poor star for very poor work of while my My Toyota Fj Cruiser is been service, The hub cap was broken by your mechanic while checking my Wheel alignment in Elk Grove Toyota Dealership, my Truc More

by rubymarquicias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jelian Alop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Elk Grove Toyota responded

Hello Ruby, I truly apologize for your experience. I spoke to our Service Manager and he is working hard to find the correct replacement. I apologize for time it is taking to get it. It is a difficult part to find since it is non Toyota part. We thank you for your patience. Someone will be in contact with you as soon as we get the part. Sincerely, Jeannette Blair Customer Relations Manager

July 05, 2025

The service I received at Elk Grove Toyota was excellent, professional and courteous. I recommend this dealership for Toyota service. More

by danukpui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your awesome review. We look forward to welcoming you back in the near future. Sincerely, Jeannette Blair Customer Relations Manager

June 26, 2025

Excelente service and advise , Tim took care of emlike an old friend , would recommend to my friends More

by luisandres31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your wonderful review on Tim. We agree he is an asset to our team. We look forward to serving you again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 26, 2025

Everyone was very friendly, professional, and helpful, especially Guadalupe Rodriguez, who answered every question I had. More

by adhock62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guadalupe Rodriguez
Jul 07, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff, specifically Guadalupe. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

...
5
...