Elmwood Chrysler Dodge Jeep Ram

Amazing experience, redefining the car buying process! So my experience with Elmwood started about 6 months ago when after purchasing a 2016 Dodge Durango at another dealership. That dealership dragged the So my experience with Elmwood started about 6 months ago when after purchasing a 2016 Dodge Durango at another dealership. That dealership dragged their feet in addressing a warranty issue so I decided I would see if Elmwood would be willing to step in and help resolve my issue. That is when I met Paul Jr. Paul Jr. took great care of me. Fast forward to the Bering of March, my wife was hit by a guy who ran a red light and the crash ripped the front of the Durango off. My wife really loved her Durango so I reached out to Dennis at Elmwood and he set me up with Richard Miranda. Richard is the real deal, 44 years in the car business at Elmwood. Richard reached out and I let him know what I was looking for. The process of settling my totaled Dodge took a little longer than I would have liked but never once did I feel like I was being pressured, Richard worked at my pace. Once I finally resolved my insurance issues, Richard located a vehicle that matched my exact request, and had the vehicle at the dealership in 24 hours. With two young kids the process of buying a car can be stressful but from the minute we arrived at the dealership i felt that everyone was there to help. Mark brought my kids hot wheel cars to keep them preoccupied, this simple gesture didn't just impress me, but left a lasting impression on my kids. The Finance manager Noel, made the often adversarial experience of meeting with the finance manager a quick and stressless interaction. In and out in 10 minutes. When it comes down to it, this dealership may not be flashy but what it is and it's very clear, is focused on providing great customer service. Truth be told I could have saved $200 by going back to the original dealer that sold me my 2016, but I recognized that if a dealership focuses on customer service as Elmwood does I will have piece of mind buying from them. This will be my first and only stop when I need to replace my Jeep Grand Cherokee. More

An amazing experience I arrived at Elmwood with a difficult-to-finance credit rating and little hope of being able to purchase the vehicle of my choice (I had been driving I arrived at Elmwood with a difficult-to-finance credit rating and little hope of being able to purchase the vehicle of my choice (I had been driving a '14 Cherokee, leased by my son). I had spoken with Matt Rapoza on the phone, who assured me that the staff would do everything possible to help me. Sherman Jones was very understanding, and talked me through my options, and helped me select the perfect car. Ben was also incredibly kind and helpful, and Vinnie in finance explained the process to me and was able to secure financing for my new '17 Cherokee. I couldn't be happier with the way I was treated! More

nice people This was my second purchase from them. They gave me the best price on my new car and my trade in. Very quick service too This was my second purchase from them. They gave me the best price on my new car and my trade in. Very quick service too More

Fantastic... I was so nervous taking the plung and getting myself a new car. I have always wanted a Jeep and was recommended to go to Elmwood Dodge. I am so HAPPY I was so nervous taking the plung and getting myself a new car. I have always wanted a Jeep and was recommended to go to Elmwood Dodge. I am so HAPPY I did, Richard M, Ben S and VInny F were absolutely amazing.They took their time explaining everything to me. They were curtios and friendly through the whole process. They made me feel like I have known them for years. Richard took us around and introduced us to people even in the service department and they all were very nice. I would recommend anyone to go there for a car. God bless them all. Thank you Richard for coming out when you seen that broken down Pontiac Aztec pull in the parking lot lol. You are and were amazing to work with on finding my new Jeep....... I LOVE IT 😊 More

Friendly & Fast Great crew marcio was great friendly I didn't feel no pressure really felt like he was trying to get me the best deal and the same goes for Noel great Great crew marcio was great friendly I didn't feel no pressure really felt like he was trying to get me the best deal and the same goes for Noel great guys go check them out Elmwood Dodge in East Providence More

Top Notch Service I was dreading looking for a new vehicle due to past experiences. While looking at vehicles in the lot, salesperson Nathan Amaral, introduced himself I was dreading looking for a new vehicle due to past experiences. While looking at vehicles in the lot, salesperson Nathan Amaral, introduced himself and was very polite and welcoming. I explained that I was interested in a Grand Cherokee and the amount I wanted to spend monthly. I felt that Nathan was honest and really listened to what I wanted in addition Nathan went above and beyond to make this care buying experience easy. He and the sales manager Benamino Sciarcon as well as Noel Tavarez the finance manager were great to work with. I am very thankful for the awesome car buying experience and definitely will recommend Elmwood to my family and friends. Melissa Romano More

great people got eight vehicles from Elmwood dodge a group of people from owner to service personel. good selection of cars and trucks. if they don't have, they wi got eight vehicles from Elmwood dodge a group of people from owner to service personel. good selection of cars and trucks. if they don't have, they will find it. More

PARTS Chris in the parts department is just down right RUDE! Terrible customer service not sure why you would want to treat your customers that wat. Chris in the parts department is just down right RUDE! Terrible customer service not sure why you would want to treat your customers that wat. More

Ready and willing to please the customer! Elmwood dodge has been our go to dealer for the many vehicles we have purchased. Thank you Jay for the great experience we have every time we visit. R Elmwood dodge has been our go to dealer for the many vehicles we have purchased. Thank you Jay for the great experience we have every time we visit. Richard Miranda , our salesman, you are one of a kind ! We enjoyed our truck buying experience with you. You made all of our requests possible! Mark Watters, thank you for working with Richard on keeping our budget in mind when it came to the monthly payments. Also, Vinny in finance, thank you for keeping it real with us. We enjoyed great conversation with all of these gentlemen at Elmwood Dodge. Keep up the good work guys!! Wendy & Marco Martins, Rehoboth,Ma More

Excellent Experience I am so very thankful and appreciative for the awesome car buying experience I had here at Elmwood! I am beyond satisfied and happy with my purchase. I am so very thankful and appreciative for the awesome car buying experience I had here at Elmwood! I am beyond satisfied and happy with my purchase. From the minute I walked through the door everyone I came in contact with was genuinely friendly and welcoming, and pressure free! Mr. Miranda took the time to work with me and get me the best price possible for my vehicle and my "situation". I would highly recommend this dealership! Carissa C. Proud owner of a 2015 Chrysler 200 More