Elmwood Chrysler Dodge Jeep Ram

They very professional respectful and friendly when it comes down to customer service I like it there keep up the good work guys you got my 5 stars..... comes down to customer service I like it there keep up the good work guys you got my 5 stars..... More

Marcio was my dealer! He was extremely professional and met all of my needs as his buyer. He was referred by a colleague and he definitely lived up to his reputation! He was a pleasure to work with met all of my needs as his buyer. He was referred by a colleague and he definitely lived up to his reputation! He was a pleasure to work with More

Excellent , Dede Silva is the best customer service person ! Vehicle was ready when promised On time and on budget What’s not to like ? Elmwood always exceeds my expectations person ! Vehicle was ready when promised On time and on budget What’s not to like ? Elmwood always exceeds my expectations More

The buying process was easy and timely. Within a short amount of time they were able to find the right vehicle to meet our needs and complete the purchase. amount of time they were able to find the right vehicle to meet our needs and complete the purchase. More

I have been buying my vehicles at elm wood for many years and it has always been a good experience. Hats off to Richard , vinyl and Ben. and it has always been a good experience. Hats off to Richard , vinyl and Ben. More

I went in for an oil change. I was there early and they took my car right in and they were fast an wonderful to deal with took my car right in and they were fast an wonderful to deal with More

2019 Ram Laramie purchased 2018 been in the shop at least once a month since purchase for days at a time. Dealership schedules appointments promises loaner only for no loaner upon arrival. Covered warranty i once a month since purchase for days at a time. Dealership schedules appointments promises loaner only for no loaner upon arrival. Covered warranty items are not covered due to apparently being damaged by the owner who doesn’t drive off terrain just highway and i am very picky about my truck being perfect. Radio was defective couldn’t be replaced until FCA put out a fix so family trip was canceled due to no navigation available. On numerous occasions i have scheduled appointments with loaner car provided upon arrival no car then it takes two days to replace a switch , look at my exhaust (which is now determined to be leaking but I’ve only been complaining about it for a year and told i don’t have a leak and not covered under mopar warranty) Steering wheel needs replacement for 3rd time but due to it deteriorating for the 3rd time its not covered under mopar warranty but first two times it was. Speakers have been replaced at least three times the screen blinks causing severe margins and nausea and the screen shows rear view while driving causing major distraction and illness. Upon opening the tailgate it literally came off into my hand and legs and now does not function properly since falling off but again is not covered for repair and blamed on my bed cover for this issue but problem existed prior too the cover being installed . This truck is junk other then its looks I’ve never been so disappointed in a automobile and a dealership like this absolutely poor customer service. I have given the dealership sales department several opportunities to work a new deal out and get me out of this truck or rectify the problem due to the safety issues and my family driving in this truck, but i never hear back or get a solution to the defective problems that need to be rectified through the warranty or lemon laws More

I brought my van in for a warranty for the hood paint. The issue being dripped paint on the very front of the hood. I had them look at scratches caused by me and they buffed them. If I want any other work The issue being dripped paint on the very front of the hood. I had them look at scratches caused by me and they buffed them. If I want any other work on the scratches, I can make an appt. to paint. The van was detailed and it looks amazing.!!! Thank you!! Every experience with Elmwood Dodge has been amazing!! Thank you, thank you!! More

Richard the salesman and the others at the dealership were amazing I would highly recommend Elmwood. Everyone was very friendly and helpful. You don't find that at many dealerships were amazing I would highly recommend Elmwood. Everyone was very friendly and helpful. You don't find that at many dealerships More

They did everything possible so I could take home the Jeep that I wanna and made The car buying experience so easy and affordable, definitely will recommend to friends and family Jeep that I wanna and made The car buying experience so easy and affordable, definitely will recommend to friends and family More