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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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April 07, 2021

Elmwood service department team is the best wouldn’t go anywhere else to have my Jeep serviced I tell all my friends and family to go to elmwood More

by Scottie2318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard miranda, Noel Tavarez, Emily Gousie
Apr 08, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We love knowing that you always have a great experience at our Service Department. Please let us know if we can be of any further assistance to you.

April 06, 2021

Marcio usan excellent salesman, polite and always available to help. Organized and clean. One suggestion: when the cars have an update or a car service, it should be cleaned ... Cadillac Dealer does More

by Doraluz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcio Monteiro
Apr 07, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are delighted to know that overall you had a good experience with our Sales Department, and we will make sure to share all your feedback with management. We hope to see you again at Elmwood Chrysler Dodge Jeep Ram!

April 02, 2021

The service department at Elmwood is always top notch. I’ve always had quality work done in a timely manner. The service coordinators are pleasant and professional. Nobody likes to bring their vehicle in More

by Cuds911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rouco, Emily Gousie
Apr 03, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the five stars! We take our reviews seriously and are delighted to learn about your visit with our Service Department. We appreciate your feedback! We want all of our guests to feel this way when leaving Elmwood Chrysler Dodge Jeep Ram! Safe travels.

March 28, 2021

The experience once again has been tremendous good service CEO respectable cleanliness of my car taking good care of the customer Ira may I recommend you over Tasca More

by mikestpierre27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! Elmwood Chrysler Dodge Jeep Ram is always happy to be of service. Please come back at any time.

March 26, 2021

There is a reason I go back - because they always There is a reason I go back - because they always provide great service. They get me in quickly and out with in a reasonable time. More

by spbproo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for visiting Elmwood Chrysler Dodge Jeep Ram! We are happy to know that you enjoyed quick and reasonable service. We look forward to working with you again!

March 07, 2021

always great sevice and very friendly people. from the owner to the sales people to thr service department everyone is always greeting customers and very friendly More

by linob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with our Sales and Service Departments. We value your business at Elmwood Chrysler Dodge Jeep Ram!

March 05, 2021

My experience was good. All staff were kind. and knowledgeable to any guestion asked. The final price was reasonable and not a ridiculous total for an oil change and RI inspection . Ok More

by Kadeacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi, ​ ​I appreciate your great feedback regarding your service experience. However, I am concerned to see the low rating of your review. If you would like to share any further feedback, it would be my pleasure to hear from you and ensure your full satisfaction. ​Best, Elisha Jones ejones@elmwoodcdjr.com 401-438-0400 extension 151

March 05, 2021

Emily is fantastic. She always remembers me and is very friendly. Service is very efficient, good prices, I dont have anything else to add to this. More

by Joan E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Gousie
Mar 06, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Joan, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

March 05, 2021

Always quality work, friendly customer service and staff explains everything that they are doing to make the repair. They always use the highest quality parts for my vehicle. More

by milisauskas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Gousie
Mar 06, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! Emily and Scott will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

I would like to thank the entire staff at Elmwood for all their assistance with the new Grand Cherokee I purchased. A special thanks to Jim Verdoia that personally addressed all my concerns with quick resolu More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benamino Sciarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ruggiero Jr.
Feb 23, 2021 -

Elmwood Chrysler Dodge Jeep Ram responded

Congratulations on your new Grand Cherokee, Paul. We will be sure to give Jim a special shout-out. Let us know if we can help again with anything else.

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