Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,677 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Contact Dealership

2010 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,677 reviews

March 30, 2026

John was very courteous and friendly. The issue was completed in a timely manner. I will be a repeat customer. More

by janicehall492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service department
Report | Print
Mar 30, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our team was courteous and handled your service efficiently. Thank you for choosing us, and we look forward to assisting you again.

March 30, 2026

Peter was high energy and fast moving. Lobby was immaculate. I was treated with care and respect. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in Service Dept
Report | Print
Mar 30, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your feedback about our team’s energy and efficiency during the service of your Mercedes-Benz EQB 250. It’s wonderful to hear the lobby was immaculate and that you felt respected and well cared for. We look forward to assisting you again.

March 30, 2026

I recently purchased another Benz and I am back with the Mercedes family. The customer service is always top notch and I am glad to be back. More

by MSJANET35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damitra in Service
Report | Print
Mar 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for returning to the Mercedes family. We’re delighted our team provided top-notch service once again. Enjoy your new Mercedes-Benz and let us know how we can support you in the future.

March 30, 2026

Miguel Garcia from the sales department was great! He helped us make this process very easy by reassuring my wife and I that we were important, not just our sale. Very knowledgeable and is a great li More

by PAULVSWANSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia -Sales
Report | Print
Mar 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing how our sales and finance teams made everything smooth and personalized. We’re delighted you found the perfect AMG GLA 35 at the price you wanted. Enjoy your Mercedes-Benz and please reach out if you need anything.

March 29, 2026

Excellent customer service, professional, and detailed updates. Flexible and catered to customers' needs. Informative and easy to approach. More

by Tsuwa002
Recommend Dealer
Yes
Employees Worked With
Demitra
Report | Print
Mar 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We’re glad our team’s professional service, detailed updates, and flexible approach made the process easy to navigate. We appreciate you trusting us with your Mercedes-Benz C-Class.

March 29, 2026

Clean or organized and efficient. We were promptly greeted and called when our car was ready. More

by devinmyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Mar 29, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased to hear our facility felt so organized and efficient for your Mercedes-Benz CLA 250. It’s great that our team greeted you promptly and called as soon as your vehicle was ready. We look forward to assisting you again.

March 29, 2026

Excellent dealership with the best salesman Zaryab. Having people like him on your team is an asset and makes the dealership more valuable. He made everything so easy I’ve never bought a car and had a More

by Sireen Salamh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaryab C
Report | Print
Mar 29, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear your purchase went smoothly from start to finish. We’re glad our sales team made the process easy and enjoyable. Congratulations on your new Mercedes-Benz E-Class and thank you for your review.

March 28, 2026

Ryder Craig was helpful and kind. He had the car parked in the front ready for our appointment. The whole team didn’t try to waste our time and gave us a lower rate than our pre appro More

by Enriko A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder Craig
Report | Print
Mar 28, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recommending us to your family and friends. We’re pleased the used Honda Odyssey awaited you up front and that we could arrange a rate below your pre approval. We’re glad the entire process concluded in just a couple of hours.

March 27, 2026

I purchased an extended warranty from this dealer when I purchased the vehicle. Took my car recently because I have a malfunction on the window switch but unfortunately they declined the warranty coverage f More

by King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
March 27, 2026

The service advisor Chad in service was awesome. He went above and beyond. Very knowledgeable. More

by CDARETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
Report | Print
Mar 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

1
2
...
168