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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,288 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,288 reviews

November 05, 2026

Service went well. Need to return for ordered parts. I wish when I get service they could wash the sprinter also like they do the other vehicles. More

by ballstatehitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
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November 05, 2026

I had a good experience. It could some time for the car to arrive but overall it was a smooth and easy process. More

by SAMADI93.SAREH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
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November 04, 2026

Shant was friendly, had good communication and was helpful recommending what services were needed/ not needed. More

by THAI.KAITLYN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Bashian
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

We're glad our team made you feel welcome and helped clarify which services your Mercedes-Benz GLC-Class needed and which it didn't.

November 03, 2026

Over $700 in labor charges for basically an oil change It seems like it's totally unreasonable to charge that much for labor for such a short procedure took only an hour or two of actual work More

by RONMACEK
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez, she was fine. But $700 labor charge for a hour or two work for basically an oil change is ridiculous.
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 03, 2026

This is a very impressive dealership, great sales people and the managers are the missing link to achieving a great deal. I have to travel 300 miles are so for this great deal. More

by MHOME63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

Your recognition of our sales team and managers means a lot to us. Thank you for making such a long trip to purchase your new Mercedes-Benz CLE 450!

November 03, 2026

Peter Yee was very helpful and explain everything very clearly. Once the car was done, it was sitting in front when I went to pick it up. More

by DOMINICL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Nov 03, 2026 -

Mercedes-Benz of West Covina responded

We're pleased our service team made everything easy to understand during the service on your Mercedes-Benz EQB 250. It's also good to hear your vehicle was ready out front when you arrived for pickup.

November 02, 2026

I was treated like royalty from Riad and his whole staff. I was very happy with his expertise in handling my car problems. He is my go to guy‼️ More

by Paul Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad in service
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Nov 03, 2026 -

Mercedes-Benz of West Covina responded

We're delighted you felt so well cared for during service on your Mercedes-Benz GLC 300. Your confidence in our team's expertise in addressing your vehicle's problems means a great deal to us.

November 02, 2026

The dealership had a wide selection of vehicles to look at. Our salesman, Kevin, didn’t pressure us and was knowledgeable about the cars. The purchasing process was quick and delivery of the car went very More

by Sadie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're glad your Mercedes-Benz S-Class purchase was efficient and the delivery went smoothly. Thank you for recommending our team and highlighting both our vehicle selection and our sales associate’s expertise and guidance without pressure.

November 02, 2026

Great service provided by the sales associate George, everything is done in timely manner; great follow up More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're pleased the service on your Mercedes-Benz AMG GLE was handled efficiently and that our team's follow-up was helpful. Thank you for the five-star rating.

November 02, 2026

I am satisfied with the attention I received in the service area, especially from Jorge Colin Kuri. More

by amauriselect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colin kuri
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're pleased you felt well cared for by our team during the service on your Mercedes-Benz GLS 450. Thank you for the five-star rating.

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