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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,285 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,285 reviews

November 03, 2026

Over $700 in labor charges for basically an oil change It seems like it's totally unreasonable to charge that much for labor for such a short procedure took only an hour or two of actual work More

by RONMACEK
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez, she was fine. But $700 labor charge for a hour or two work for basically an oil change is ridiculous.
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November 03, 2026

This is a very impressive dealership, great sales people and the managers are the missing link to achieving a great deal. I have to travel 300 miles are so for this great deal. More

by MHOME63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

Your recognition of our sales team and managers means a lot to us. Thank you for making such a long trip to purchase your new Mercedes-Benz CLE 450!

November 03, 2026

Peter Yee was very helpful and explain everything very clearly. Once the car was done, it was sitting in front when I went to pick it up. More

by DOMINICL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Nov 03, 2026 -

Mercedes-Benz of West Covina responded

We're pleased our service team made everything easy to understand during the service on your Mercedes-Benz EQB 250. It's also good to hear your vehicle was ready out front when you arrived for pickup.

November 02, 2026

I was treated like royalty from Riad and his whole staff. I was very happy with his expertise in handling my car problems. He is my go to guy‼️ More

by Paul Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad in service
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Nov 03, 2026 -

Mercedes-Benz of West Covina responded

We're delighted you felt so well cared for during service on your Mercedes-Benz GLC 300. Your confidence in our team's expertise in addressing your vehicle's problems means a great deal to us.

November 02, 2026

The dealership had a wide selection of vehicles to look at. Our salesman, Kevin, didn’t pressure us and was knowledgeable about the cars. The purchasing process was quick and delivery of the car went very More

by Sadie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're glad your Mercedes-Benz S-Class purchase was efficient and the delivery went smoothly. Thank you for recommending our team and highlighting both our vehicle selection and our sales associate’s expertise and guidance without pressure.

November 02, 2026

Great service provided by the sales associate George, everything is done in timely manner; great follow up More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're pleased the service on your Mercedes-Benz AMG GLE was handled efficiently and that our team's follow-up was helpful. Thank you for the five-star rating.

November 02, 2026

I am satisfied with the attention I received in the service area, especially from Jorge Colin Kuri. More

by amauriselect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colin kuri
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We're pleased you felt well cared for by our team during the service on your Mercedes-Benz GLS 450. Thank you for the five-star rating.

November 01, 2026

It's way better before. The rental car guy is not that good for customers service. More

by mytaxguyed
Recommend Dealer
Yes
Employees Worked With
Mr Wu
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Nov 02, 2026 -

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2026

Thank you,, very nice service, experience the best time in a service dealer i will recommend you anytime More

by ramiro landin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANT BASHIAN
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Nov 01, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted the service on your Mercedes-Benz GLB 250 made this your best dealership service visit yet. Your recommendation means a great deal to our team.

November 01, 2026

Quick and easy. Very pleasant people to work with: Made the process feel like a breeze. More

by HRIPSIME07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabi
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Nov 01, 2026 -

Mercedes-Benz of West Covina responded

We're glad purchasing your new Mercedes-Benz AMG GLE 53 felt effortless and that you enjoyed working with our team.

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