Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,526 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Contact Dealership

2010 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 1,526 reviews

January 29, 2026

easy to work with, friendly, straight to the point no xx. Easy to drop off car for service and it's great to have a loaner car available. There aren't really any snacks though but the refreshments from soda More

by BIGCMLG
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 29, 2026 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

January 29, 2026

Service was completed on time and the service advisor was very helpful, professional and followed up on all my requests. More

by haissam_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2026

Roberto was beyond helpful. Overall good customer service. I had some issues with the first car I bought brought it back and the helped me to get into something that worked. More

by nalisin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Querios
Report | Print
Jan 28, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 27, 2026

Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. More

by RUYIWU1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Paez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 27, 2026

Thank you M-B of West Covina, we had the pleasure of working with Zaryab. He was amazing, he was determined to help us and made it happen! The whole team was a joy to work with, we are beyond grateful a More

by jocelynnvsqz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaryab
Report | Print
Jan 27, 2026 -

Mercedes-Benz of West Covina responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 27, 2026

The best customer service Everything so easy and transparent 100% recomended Abraham the best. Super fast all the process. More

by fer_kalet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2026

I have used this dealership for a long time and have always gotten good results so no problem! More

by rosa415451
Recommend Dealer
Yes
Employees Worked With
George KAKISH
Report | Print
Jan 28, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

January 26, 2026

Kevin was really attentive and helpful. I’m very happy with my car and lease deal. More

by jinli9602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wang
Report | Print
Jan 26, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 26, 2026

Mr Ruan Liu was very professional professional and was able to fix something within 5 minutes. I texted me when my car is available for pick up. It took only half day to fix the problem . More

by priscabld2659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian liu
Report | Print
Jan 26, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

January 26, 2026

We drove from Beverly Hills Mercedes because they don't provide the service West Covina offers. Our service representative, Dimitra, did an excellent job of going over all the options open to us and then f More

by ecleveland3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra
Report | Print
Jan 26, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

1
2
...
153