Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,217 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Contact Dealership

2010 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

Showing 2,217 reviews

October 15, 2026

Easy to set appointment. Information & estimate was consistent. Demitra Lopez was helpful. Waiting area is pleasant. More

by BANSELL
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
Print
October 15, 2026

Claimed they couldn't helped me with 4wheel alignment, to take my car to independent shop. No detailed explanation for what they couldn't fix More

by evsutra
Recommend Dealer
No
Employees Worked With
George Kakish
Print
October 15, 2026

Very professional and courteous . James Kept me up with the status of my vehicle. Great customer service. More

by keithhaebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Print
Oct 15, 2026 -

Mercedes-Benz of West Covina responded

Knowing our regular status updates and courteous service met your expectations means a lot to our service team. Your five-star rating for the service on your Sprinter 2500 means a great deal to us.

October 14, 2026

Service was good. I will come back. My car is running good. Thanks, Ron Tebo. More

by PSUTEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Mercedes-Benz of West Covina responded

Thanks for the five-star rating! We’re happy service on your CLE 300 left it running great and welcome you back anytime.

October 14, 2026

Shant is so efficient and polite, a real pleasure to have as my new advisor. I would certainly recommend him to everyone. More

by DHARLIG
Recommend Dealer
Yes
Employees Worked With
Shant Bashian
Print
Oct 14, 2026 -

Mercedes-Benz of West Covina responded

Thanks so much for recommending us! Knowing you found the service on your Mercedes-Benz efficient and courteous means a lot to our team.

October 14, 2026

My service writer was very professional, attentive and kept me in the loop. The service was handled in a very timely manner. More

by Vartan
Recommend Dealer
Yes
Employees Worked With
Shant Bashian
Print
Oct 14, 2026 -

Mercedes-Benz of West Covina responded

Knowing that you felt well informed throughout the process means a lot to our team. We’re glad the service on your S-Class was handled promptly.

October 14, 2026

Service was very timely. I appreciate receiving text and video of the inspections and maintenance, Dealers prices are still pretty expensive, not affordable for me. Will n More

by OWASH80TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Print
Oct 15, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2026

My service advisor James was amazing. Your service department is absolutely terrible. Every time I set my car and it comes back with the same problem. I receive the same tireless videos t More

by MMILLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
October 14, 2026

Peter yie did a good job every time I call him making a reservation he quickly respond me More

by Mike kou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter yie
Print
Oct 14, 2026 -

Mercedes-Benz of West Covina responded

Knowing that our quick reservation process for servicing your GLC 300 met your needs each time is rewarding. Our service team is pleased we could schedule your appointments promptly whenever you reached out.

October 11, 2026

George was professional, efficient and kind throughout our transaction. I was fortunate that the dealership could replace my tire sensor and have in stock replacement tires for my AMG GLE. More

by PINNELLPGA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rian
Print
Oct 12, 2026 -

Mercedes-Benz of West Covina responded

Our service team is pleased we could promptly replace your tire sensor and have replacement tires ready for your AMG GLE 53. Knowing you found the process smooth and our team attentive means a lot to us.

1
2
...
222