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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,662 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,662 reviews

March 24, 2026

Demitra consistently arrives on time for my appointments and always addresses my concerns with care. More

by A_BOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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March 24, 2026

I recently had the service be completed at Mercedes in West Covina. RIAD S. Assisted from start to finish and was professional and efficient. More

by francinesoto3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Road S
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March 24, 2026

I have been in several dealers along my life, but none like west covina mercedes benz. More

by LIMPIAS JORGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Pavón 6 STARS
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March 23, 2026

Had a great experience with Raid at Mercedes-Benz of West Covina. He was professional, honest, and kept me updated throughout the process. No pressure or upselling—just clear communication and efficient serv More

by ERICLIU562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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March 23, 2026

Good service with professional service advisor, Raid is the best advisor I ever met. Always provide us the best service. More

by ERICLIU562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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March 22, 2026

Very professional and quick service. Explained the details well and gave me updates for my service. More

by woshimcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 22, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We’re pleased our team provided prompt, professional service with clear explanations and timely updates. We appreciate you trusting your Mercedes-Benz GLE 450 Plug-In Hybrid to our service department and look forward to helping you again.

March 22, 2026

One of the best experiences with West Covina dealership. Love Abraham kolandjian. He is very friendly and super helpful on helping me picking out a car. Can’t wait for more Mercedes in the future More

by holly31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. Abraham is thrilled that his friendly guidance helped you choose your new Mercedes-Benz. We look forward to helping you find more Mercedes-Benz vehicles in the future.

March 21, 2026

Good overall experience Peter did an excellent job, described everything that needed and why it was needed. More

by navseven
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Mar 21, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re glad our service team clarified each necessary step and its purpose. Enjoy your Mercedes-Benz S-Class.

March 20, 2026

I have bought cars from this dealership for years and always have service done on the cars due to Peter Yee, the service advisor who always proves to be thorough, reliable, and helpful. More

by WAYNEJOSEPH465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Mar 20, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your continued loyalty and for trusting us with service on your Mercedes-Benz. It’s rewarding to know our service advisor has been thorough, reliable, and helpful over the years. We look forward to caring for your vehicle on your next visit.

March 20, 2026

Sales people lacks awareness. I was walking in the showroom for 15 minutes and passed many sales staff and not one person asked if I needed help. Regardless if I had an appointme More

by Patng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberto Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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