Mercedes-Benz of West Covina
West Covina, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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George was professional, efficient and kind throughout our transaction. I was fortunate that the dealership could replace my tire sensor and have in stock replacement tires for my AMG GLE. our transaction. I was fortunate that the dealership could replace my tire sensor and have in stock replacement tires for my AMG GLE. More
Hi John, I just wanted to take a moment to thank you for your help and service. This is my second vehicle being serviced with your help. Even though it had been almost a year since my last visit, you for your help and service. This is my second vehicle being serviced with your help. Even though it had been almost a year since my last visit, you still remembered me, which I really appreciated. You've always been patient in answering my questions, explaining things clearly, and carefully following up on my vehicle's service and maintenance needs. It's always nice to work with someone who is professional, helpful, and attentive. I just wanted to let you know that your efforts are truly appreciated. Thank you again, John! Best regards, Shirley More
I had an excellent experience! The salesperson was extremely professional, knowledgeable, and dedicated. He went above and beyond to make sure everything went smoothly. He was very The salesperson was extremely professional, knowledgeable, and dedicated. He went above and beyond to make sure everything went smoothly. He was very patient, answered all my questions, and worked hard to get me the best possible deal. His customer service was outstanding, and I truly appreciate all his effort. I highly recommend him to anyone looking for a great car-buying experience! More
The worst service i have ever got. She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready until tomorrow! I rented two cars totel because i have to go for lunch at noon and drive home at night. Waisted my overall 10 hours! If they told me earlier, i should drive home at noon. More
It was top notch even though I spent over two grand fixing the car they made me feel important. Explain everything in detail and give me the most. Let's say options for me to be able to decide what pri fixing the car they made me feel important. Explain everything in detail and give me the most. Let's say options for me to be able to decide what priorities were important and everything went smoothly. My car's better than before I'm very happy I recommend and I'll be coming back as many as many times as I need to. More
​I cannot recommend the service department at Mercedes-Benz of west Covina enough. From the moment I pulled into the service bay, I was greeted promptly and treated with total respect and profess Mercedes-Benz of west Covina enough. From the moment I pulled into the service bay, I was greeted promptly and treated with total respect and professionalism. ​A special shoutout to my service advisor, George Kakish kept me updated throughout the entire process, thoroughly explained the multi-point inspection, and provided honest, transparent pricing with zero pressure. The technicians diagnosed and resolved the issue quickly, and my vehicle was returned running perfectly and freshly washed! More


