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Mercedes-Benz of West Covina
West Covina, CA
1,719 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,719 reviews
April 14, 2026
Great experience at Mercedes-Benz of West Covina—very professional, fast, and transparent from start to finish. Edmund Obiekea was outstanding—knowledgeable, confident, and clearly knows exactly what professional, fast, and transparent from start to finish. Edmund Obiekea was outstanding—knowledgeable, confident, and clearly knows exactly what he’s doing. He made the whole process smooth and stress-free. Highly recommend! More
by Sameh Abdelmasih
Verified Customer
April 14, 2026
Good service from John. Your tech finally find the check engine and update the system. Thank you. Next time please turn off radio when finished the work. Your tech finally find the check engine and update the system. Thank you. Next time please turn off radio when finished the work. More
by ccjones16
Employees Worked With
John
April 14, 2026
Mario is very helpful. 5 star on service. I just wish they gave me more on my trade in value and honor what they quoted originally. My car is immaculate and no reason to l 5 star on service. I just wish they gave me more on my trade in value and honor what they quoted originally. My car is immaculate and no reason to lower it on final negotiation. They slashed 2K on original estimate. So 4 star overall More
by mikehermosa
Employees Worked With
April 13, 2026
I had a good experience. I made the splint, showed up and was checked in without any issues. The staff was very attentive and I did not have to wait around. My car was ready I made the splint, showed up and was checked in without any issues. The staff was very attentive and I did not have to wait around. My car was ready t In a timely manner. The coffee and snacks were great also. More
by Cubymex
Employees Worked With
Brad
April 12, 2026
George was really excellent on his Customer Service Jorge was excellent with his Customer Service on calling me giving me updates on my car and keeping me in the loop on when the car will be ready was excellent with his Customer Service on calling me giving me updates on my car and keeping me in the loop on when the car will be ready More
by v2vp
Employees Worked With
George Kakish
