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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,947 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,947 reviews

July 02, 2026

Customer service was over and above what I expected. We were treated just fine. Thanks More

by lewtotoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmond Oke
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July 02, 2026

Mercedes West Covina excellent dealer with honest people. My advisor Chad Darett was excellent with knowledge and advice. More

by dcquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
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July 01, 2026

They are very polite, knowledgeable, and friendly! Demitria, knows her stuff, was very accommodating, I really appreciate her, and look forward to working with her again More

by GERARDOPOMPA
Recommend Dealer
Yes
Employees Worked With
Demitria
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Jul 01, 2026 -

Mercedes-Benz of West Covina responded

Thank you for highlighting how polite, knowledgeable and friendly our team was during your Mercedes-Benz C-Class service. We’re glad our advisor could accommodate you and appreciate your kind words. We look forward to assisting you again soon.

July 01, 2026

He was great, very enthusiastic and friendly, and helped me with my needs. Very nice More

by 277826642
Recommend Dealer
Yes
Employees Worked With
James
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Jul 01, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our team offered enthusiastic and friendly assistance while servicing your Mercedes-Benz GLB 250. Thank you for trusting us with your vehicle. We’re here whenever you need us.

July 01, 2026

He is friendly, responsible, and enthusiastic. He is friendly, responsible, and enthusiastic.he always help me resolve issues with my car. More

by 277826642
Recommend Dealer
Yes
Employees Worked With
James
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Jul 01, 2026 -

Mercedes-Benz of West Covina responded

We’re grateful for your kind words about our team’s friendly, responsible, and enthusiastic service. We’re pleased we could help keep your Mercedes-Benz running smoothly by resolving your car issues. Please reach out if we can assist further.

July 01, 2026

Excellent customer service, the people are very friendly and helpful, they solve all your doubts and concerns, highly recommended More

by OSMANVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riad
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Jul 01, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear the team provided such friendly and helpful support while servicing your Mercedes-Benz GLE 350. Jake is pleased we could address all your concerns effectively. Thank you for recommending us.

June 30, 2026

Jose Vargas provided excellent service and made the entire process smooth and easy. He was professional, friendly, and answered all of my questions. He even scheduled the service for me, which I really More

by GWORKS
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your five-star rating and are glad our service advisor provided smooth, professional support for your Mercedes-Benz E-Class. It’s great to hear scheduling your service was easy and that all your questions were answered. We look forward to assisting you again.

June 30, 2026

Experience was great. Quick, painless, professional. Our sales person, Jose Delgado, was great. Found a car we wanted, gave a good price, communicated timely, answered all More

by supnatazin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted you had a smooth purchase of the new Mercedes-Benz GLC 350e. It’s great to hear the process was quick and professional and that your salesperson answered every question promptly. Enjoy every moment behind the wheel of your new vehicle.

June 30, 2026

Don’t know where to start besides lies directly to your face and have your going back and forth with no explanation of why your car isn’t fixed correctly. More

by Jeff boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo
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June 30, 2026

zaryab made this process so simple and easy. also, he has a great customer services More

by mayaabualhawa10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaryab Choudhry
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Jun 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the 5-star review and congratulations on your new Mercedes-Benz C-Class. We’re glad the process was simple and that our team delivered great service. Enjoy every mile in your new vehicle.

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