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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,294 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,294 reviews

November 07, 2026

Quick and easy transaction. Leases my second car from this dealer, would highly recommend Liam as your next salesperson. More

by AK
Recommend Dealer
Yes
Employees Worked With
Liam
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Nov 07, 2026 -

Mercedes-Benz of West Covina responded

For your second vehicle from our dealership, we’re happy the process was straightforward and efficient. Thank you for recommending our sales team, and enjoy your new Mercedes-Benz C-Class!

November 07, 2026

The service advisor was friendly. The waiting area was ambient. The complimentary coffee, fruit and cookies were refreshing. The car wash was greatly appreciated. More

by chiudaniel88
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 07, 2026 -

chiudaniel88 responded

The service advisor was friendly. The waiting area was ambient. The complimentary coffee, fruit and cookies were refreshing. The car wash was greatly appreciated.

November 06, 2026

Very accomodate with the people and good services on my car…and also with the rent the car guys very accomodate too.. More

by markusabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damitra lopez
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Nov 06, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased you felt well cared for during the service on your Mercedes-Benz GLC 300 and found our rental team just as helpful.

November 06, 2026

George Kakish was timely, knowledgeable, polite, and friendly, making my Vehicle service a pleasure. Thanks More

by BASILISSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Nov 06, 2026 -

Mercedes-Benz of West Covina responded

We're pleased that our team's prompt attention and welcoming, well-informed assistance made servicing your Mercedes-Benz GLE 350 such a pleasant experience.

November 05, 2026

I had several issues and didn't bring it up with the so called technician Did not fix the radio More

by GETBLINGD
Recommend Dealer
No
Employees Worked With
Damitas López
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November 05, 2026

The Service went well and quick. They were also very kind and honored my coupon. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 05, 2026 -

Mercedes-Benz of West Covina responded

We're happy the service on your Mercedes-Benz Sprinter 2500 was efficient and our team made you feel welcome. Thank you for the five-star rating!

November 05, 2026

Service went well. Need to return for ordered parts. I wish when I get service they could wash the sprinter also like they do the other vehicles. More

by ballstatehitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
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Nov 05, 2026 -

Mercedes-Benz of West Covina responded

We understand you’d like your Sprinter 3500 washed as part of your service visit. We’re pleased the service itself met your expectations, and thank you for the five stars.

November 05, 2026

I had a good experience. It could some time for the car to arrive but overall it was a smooth and easy process. More

by SAMADI93.SAREH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
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Nov 05, 2026 -

Mercedes-Benz of West Covina responded

We're pleased the purchase of your new AMG GLE 53 felt straightforward overall, despite the wait for its arrival. Thank you for the five star rating!

November 04, 2026

Shant was friendly, had good communication and was helpful recommending what services were needed/ not needed. More

by THAI.KAITLYN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Bashian
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

We're glad our team made you feel welcome and helped clarify which services your Mercedes-Benz GLC-Class needed and which it didn't.

November 03, 2026

Over $700 in labor charges for basically an oil change It seems like it's totally unreasonable to charge that much for labor for such a short procedure took only an hour or two of actual work More

by RONMACEK
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez, she was fine. But $700 labor charge for a hour or two work for basically an oil change is ridiculous.
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Nov 04, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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