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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,045 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,045 reviews

August 08, 2026

I’m very disappointed with your sales and finance staff. I were promised in writing to have 10,000 miles per but it was changed to 7,500 when I signed the documents. Your finance person did not the mileage More

by AZIZMOLAI
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Zaryab Choudhry & Asad Mazhar
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August 06, 2026

Amazing service! Mario helped me purchase my second vehicle and made it super simple and easy with the process and helped out alot with the price! More

by bryanluna2130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Mercedes-Benz of West Covina responded

We’re glad the process of purchasing your BMW X6 felt seamless and straightforward. Hearing that Mario helped you secure a great deal is truly rewarding. Your five-star rating and kind words mean a great deal to our team.

August 06, 2026

This was my first annual service with this dealership. They took me in right away and were friendly. My service rep was courteous, knowledgeable, and friendly. The service was quick and prompt. And the fa More

by Hwndoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy (my assigned service rep) was great!
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August 06, 2026

Clean office , friendly people , service is good . They provide a good car wash after servicing the car More

by CJU_RECEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 06, 2026 -

Mercedes-Benz of West Covina responded

Your mention of our clean office and friendly team highlights our goal to provide a welcoming service experience. We’re glad the service on your GLB 250 met your expectations and that you appreciated the car wash afterward. Hearing your kind words means a lot to our service team.

August 05, 2026

Good service groups and George Kakish is very helpful and knowledgeable good guy to work with Thank you More

by MKBOONKRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 06, 2026 -

Mercedes-Benz of West Covina responded

Your praise for our service team’s supportive expertise highlights what we strive for. Knowing you felt well taken care of during your AMG CLA 35 service means a lot to us.

August 05, 2026

George Kakish is professional at Benz services. Give us excellent and reliable advice. Fast and quality maintenance. More

by DANPINGGAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 05, 2026 -

Mercedes-Benz of West Covina responded

Knowing that you found our advice reliable and the maintenance on your C-Class swift and high quality is rewarding. Hearing such positive feedback means a lot to our service department.

August 04, 2026

George is the man . I truly appreciate what he does for his clients. They care for their clients. Satisfied customer . Great device . Thank you West Covina Mercedes . More

by giovanniflores909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 04, 2026 -

Mercedes-Benz of West Covina responded

Knowing our service on your GLC 300 left you feeling well cared for means a lot to our service team. We’re glad we could provide the attentive care you appreciated.

August 04, 2026

previous service performed less than a week and I had to take my car back and it cost me MORE money and it should have been discovered on the initial servicing. Although the service manager covered the lab More

by LDYLILBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
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Aug 07, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2026

Really easy process. Very friendly staff. Love the Finance Manager’s technology. The sales guy, Mario, was hilarious. I’d definitely go back. More

by peterabels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Aug 04, 2026 -

Mercedes-Benz of West Covina responded

Our team enjoyed guiding you through the purchase of your new S-Class. We’re glad the process was so easy and that you felt welcomed by our staff. Hearing that Mario’s humor and the Finance Manager’s technology impressed you means a lot to our team.

August 04, 2026

Abraham and team were truly God sent. . Thank you so much for taking the time to to help us! More

by CASTILLOEMPIREPLUMBING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rider
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Aug 04, 2026 -

Mercedes-Benz of West Covina responded

Describing Abraham and our team as God-sent is truly humbling. We’re pleased Abraham could take the time to help you with the purchase of your new Sprinter 2500, and your praise means a great deal to us.

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