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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,738 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,738 reviews

April 20, 2026

All too often, I leave the service center only to have an engine light come on. The multi point inspection does not seem to pick up the problem while it is being serviced. On multiple occasions, I have had t More

by Ghenst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. PETER YEE
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April 20, 2026

very professional , helping me in updating the recommendations , keeping me ahead on time when service done More

by RACHELCARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Apr 20, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our professional approach and timely updates made your Mercedes-Benz E Class service seamless. Keeping you informed and ready on schedule is important to us. Thank you for sharing your experience, and we look forward to assisting you again.

April 20, 2026

Service was great and completed in a timely manner. I always have great service at my service center. More

by theedinburghgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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Apr 20, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing that your Mercedes-Benz received prompt and reliable care. We’re glad to maintain the level of service you expect. We look forward to your next visit.

April 20, 2026

Great experience! Jose from service was very professional, helpful, and made the whole process smooth and stress-free. I really appreciate the excellent service.” More

by kristymendez87.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE
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Apr 20, 2026 -

Mercedes-Benz of West Covina responded

Our team is glad our professional, helpful approach made servicing your Mercedes-Benz smooth and stress-free. Thanks for letting us know about your experience. We look forward to assisting you again.

April 19, 2026

The service advisor Chad is the best. He is very knowledgeable and helpful as always. He’s been my service advisor since 2020. More

by Simonjhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 19, 2026 -

Mercedes-Benz of West Covina responded

Hello, thank you for the five-star rating. We’re glad to hear your service advisor’s expertise and assistance have been reliable since 2020. We appreciate your loyalty to Mercedes-Benz and look forward to helping you again soon.

April 19, 2026

Service Advisor George Kakish highly talented and professional he provides excellent service as well as the service manager she is very attentive to your needs and runs an excellent service departmen More

by Faddoul Baida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not. Interact with them
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Apr 19, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with your Mercedes-Benz C-Class service. We’re glad our team’s professionalism and attentiveness met your expectations. We look forward to providing you with exceptional care again.

April 18, 2026

It’s always a great experience with Peter Yee. I took my car in for service A and received detailed recommendations. I wouldn’t take my car anywhere else. More

by marimat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

It’s rewarding to hear that you had another excellent visit. We’re glad our team provided detailed recommendations during your Service A. Thank you for trusting your Mercedes-Benz GLB 250 to us.

April 18, 2026

West Covina Mercedes Benz has always delivered good service. This branch will be the home of my MBZ GLE 400. The account executive is also great. Love it..❤️❤️❤️ More

by NOEMI.RELAMPAGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name … but he was great .
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with your GLE 400 and making us your go-to service location. We’re pleased your account executive provided excellent support. We appreciate your continued confidence.

April 18, 2026

until now no one is able to fix my issues with my car my mistake was taking a “used” car for 1000 miles on it they said its a great car and was used for corporate drive around i got sucker in More

by Margo wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 18, 2026

Diego Rojashelped me out to getting the best deal. it was great and professional. The whole team were really nice to me and my family. More

by BARCENASDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Rojas
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Apr 18, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our team could assist you and your family in securing a great deal on your used Honda HR-V. It’s rewarding to know you found the experience professional and welcoming. Please reach out to Jason or Jake if there’s anything more we can do.

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