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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,307 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,307 reviews

November 14, 2026

Simple recall. Service damaged the grill. Vahe verbally promised to repair it but no response when I inquired and damage omitted from inspection notes. it is assum More

by ML350_owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2026

Fantastic experience with my new 2027 g63 thanks to John and Zaryab for the exceptional customer service and communication with my vehicle. They made everything so seamless I’m so glad I chose this location More

by Darina Homeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Zaryab
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Nov 14, 2026 -

Mercedes-Benz of West Covina responded

We’re glad purchasing your new 2027 Mercedes-Benz G-Class felt effortless and that our team’s communication made such a positive impression. Your praise for our G-Class selection means a lot to us.

November 14, 2026

Very helpful and great service thanks to my sells person this is why I own my Mercedes Ben's More

by JERISANCHEZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VAHE yumchadzhyan
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Nov 14, 2026 -

Mercedes-Benz of West Covina responded

Your kind words about our sales associate mean a lot to us. We're happy you received attentive care during the service on your Mercedes-Benz GLE 350.

November 14, 2026

Very helpful and professional service staff. very clean and comfortable service facility with complimentary drinks. More

by marco.quicho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vahe yumchadzhyan
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Nov 14, 2026 -

Mercedes-Benz of West Covina responded

We're glad our service team provided attentive care for your Mercedes-Benz GLC 350e. It's also nice to hear that our welcoming facility and refreshments added to your visit.

November 13, 2026

Very good service. But loaner ev car has only 25% battery and I live 50 miles away, so had to find time to use a public charger to charge. Lounge facilities is good. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
November 13, 2026

Very pleased with the service and staff professionalism. My service coordinator Jorge Colin kuri was on top of everything and had great communication. But tje team overall is great. More

by FCAZARES82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colin kuri
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Nov 13, 2026 -

Mercedes-Benz of West Covina responded

Knowing you felt well informed throughout the service on your Mercedes-Benz Metris is rewarding for our team. Thank you for recognizing both your service coordinator’s attentiveness and the support of our entire service staff.

November 13, 2026

Moe, John, and William did an amazing job in helping us get the best deal possible. More

by moniicaa70
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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Nov 13, 2026 -

Mercedes-Benz of West Covina responded

We're delighted our team provided such helpful support with your purchase of a preowned Mercedes-Benz EQS 580. Thank you for the five stars!

November 11, 2026

Smooth easy process, Liam did an amazing job great customer service. Got me a upgraded model with great terms. Would recommend! More

by 123ASIMNIAZI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LIAM, Asad
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Nov 11, 2026 -

Mercedes-Benz of West Covina responded

We're delighted your new Mercedes-Benz GLB 250 purchase felt effortless and that our team helped you step up to an upgraded model. Your recommendation means a lot to us!

November 09, 2026

Excellent customer service! Excellent customer service, thank you for washing my vehicle and for promptly having it ready in a timely manner. More

by espinozas626
Recommend Dealer
Yes
Employees Worked With
Demitria
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Nov 10, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased your C-Class was washed and ready promptly. Thank you for your kind words about the care our service team provided!

November 09, 2026

Great service, friendly, timely, transparent communication. They stopped giving fee Lyft/ Uber. I got a free loaner for a 3 hour maintenance service, but had to refill gas in the way back. More

by jyli19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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Nov 09, 2026 -

Mercedes-Benz of West Covina responded

Your kind words about our team’s welcoming approach, prompt service, and clear communication mean a lot to us. We’re glad a loaner was available during maintenance on your Mercedes-Benz E-Class, and we understand you miss having the Lyft option.

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