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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,861 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,861 reviews

May 31, 2026

The service advisor was acting in a very unprofessional way. He was rude and had an attitude with us. More

by abel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jorge
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May 31, 2026

The service department is friendly and my car is running better. I appreciate the loaner car and good coffee. More

by MELANIEGRAF2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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May 31, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service team took great care of your Mercedes-Benz GLC 300 and that it’s running smoother. We’re happy the loaner car and fresh coffee added convenience to your visit. Thank you for sharing your experience and we look forward to assisting you again.

May 31, 2026

I really enjoy Mercedes-Benz of Wedt Covina and have always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! More

by KENZIE_GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demitra
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May 31, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your 5-star rating and are pleased our team made servicing your GLC 300 effortless. We look forward to assisting you again.

May 31, 2026

It was just a minor service, but it was too expensive. My GLB 250's minor service cost $880. More

by Tranhung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WU Roy
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May 30, 2026

Very knowledgeable and communicated efficiently Roy is very attentive to customer request and communicate promptly More

by ed91789
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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May 30, 2026

Mr. Sarieddine was exceptional. He made everything easy, explained everything clearly, and kept me informed, Thank you. More

by norwood11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad Sarieddine
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May 30, 2026 -

Mercedes-Benz of West Covina responded

It’s fantastic to know our team made your Mercedes-Benz M-Class service straightforward and kept you fully informed. We appreciate the five-star rating and your trust in us. Thank you for sharing your experience.

May 30, 2026

Very good customer service! We shared quality and insightful moment with the contact s we had, I do not foresee any hidden agenda More

by pcumeh15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmund
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May 30, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our team delivered attentive, transparent service and made those conversations meaningful. It’s great to know you felt no hidden agenda during your experience with your Mercedes-Benz. Thank you for your five-star rating!

May 30, 2026

Li was very good sales man and very patient with me ,cause I could not decide on what vehicle zi wanted yo buy More

by birdiebenton18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Li and Eric
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May 30, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your feedback on our team’s patience during your purchase process. It’s rewarding to know we helped you select the right used C-Class. Enjoy your Mercedes-Benz and feel free to reach out anytime for further support.

May 29, 2026

Everything is easy and fast, John is really helpful,and know what the customer nees More

by MRRICEF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for noting how easy and fast your Mercedes-Benz GLS 580 service was. We’re glad our team provided helpful and attentive support. We appreciate your trust and look forward to assisting you again.

May 29, 2026

I was beyond pleasantly surprised at the level of service here at this dealership. To be honest, I had a bad experience in the past, but decided to give them another try as they are close to my home. From th More

by TINADONHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jiminez
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May 29, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted you selected us again for your Mercedes-Benz GLC 350e service. Jason and our team were thrilled to deliver exceptional care. We look forward to serving you next time.

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