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Mercedes-Benz of West Covina
West Covina, CA
1,552 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,552 reviews
February 04, 2026
1.The employee did not show up at the scheduled time at 7 AM. 2.Annual maintenance have three problems were not resolved and the handle of the right rear door is avrstched. AM. 2.Annual maintenance have three problems were not resolved and the handle of the right rear door is avrstched. More
by KCHEN16888
Verified CustomerEmployees Worked With
James Hou
February 04, 2026
Peter is very friendly, he handles problems very professionally and quickly. Peter is very friendly, he handles problems very professionally and quickly. he had a warm and enthusiastic attitude. Pet professionally and quickly. Peter is very friendly, he handles problems very professionally and quickly. he had a warm and enthusiastic attitude. Peter is excellent. More
by XIXI136866
Employees Worked With
Peter
February 03, 2026
Vaho was awesome have no complaints Everything was great Did a lot of warranties work and finished it in time Received a loaner car that was very kind Since we live in Burbank it’s a bit of a dr great Did a lot of warranties work and finished it in time Received a loaner car that was very kind Since we live in Burbank it’s a bit of a drive so the loaner was awesome Thanks again for all your hard work and support More
by SPIRITBACK12
Employees Worked With
Vaho
February 03, 2026
😊 great, Excellent Service and Honesty. They did a wonderful job, fast. Great Work. Great people They did a wonderful job, fast. Great Work. Great people More
by blueangelstrans
Employees Worked With
February 03, 2026
Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. professionalism and care. We are very happy with our experience and vehicle. More
by rsandu22
February 02, 2026
Rabbee was very attentive and quick to address our questions and concerns. While waiting to finish purchasing, he always checked in with us to make sure our needs were met and made sure the car we pur questions and concerns. While waiting to finish purchasing, he always checked in with us to make sure our needs were met and made sure the car we purchased was ready to go. Highly appreciate his customer service and skills. More
by cal.tko
Employees Worked With
