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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,787 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,787 reviews

May 05, 2026

Very pleasant visit, snacks and hot drinks are good starters for a beautiful day, staffs are accommodating. The service advisor George Khakis is always ready for answers for questions about the servic More

by LIONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Khakis
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May 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you for mentioning how the snacks and hot drinks helped kick off a pleasant day while your Mercedes-Benz was in service. We’re glad our team could answer all your maintenance questions and look forward to assisting you again.

May 05, 2026

This was my first time going to a Mercedes dealership and I left impressed. Staff was polite, professional, and accommodating. Show room was clean and organized. A vastly different experience compared to o More

by sm_bggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Miranda
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May 05, 2026 -

Mercedes-Benz of West Covina responded

How great to hear your first visit to a Mercedes dealership made such a positive impression. We appreciate your kind words about our polite, professional team and our organized showroom. Thank you for sharing your experience, and we look forward to assisting you again.

May 05, 2026

Peter took care of the problem of our rv and spent time to explain the problem and how it was taken cared of. We appreciated that. It was worth driving there More

by AMSPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Peter and chad
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May 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you! Peter, Chad, and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mercedes-Benz of West Covina.

May 04, 2026

Quick and easy George had my car repaired and resolved in a couple days I was happy thank you George More

by MERCEDESDQ
Recommend Dealer
Yes
Employees Worked With
George Kakish
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May 04, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear your Mercedes-Benz E-Class was serviced swiftly and smoothly in just a few days. Thank you for sharing your experience and trusting us with your vehicle.

May 04, 2026

Efficient friendly precise professional I enjoy the service with John Chow and the Turn around More

by EDDIECHEN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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May 04, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing your experience. We’re delighted the service turnaround on your GLS 450 was efficient, friendly, and precise. We look forward to helping with your Mercedes-Benz next time.

May 04, 2026

Time for maintenance service was too long almost 4hours, other than that John Chow is great with all info I asked for and helped me with Lyft ride More

by NIKHG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chow, John
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May 05, 2026 -

Mercedes-Benz of West Covina responded

We are so glad that John and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 04, 2026

Good service and easy check in and out with courtesy. Follow up by representative. Good More

by MAKAMDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
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May 04, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased our smooth check-in and check-out, courteous service and follow-up made your experience positive. Thank you for trusting us with your Mercedes-Benz.

May 03, 2026

I've been a loyal customer of this dealership since purchasing my vehicle and have always come here for maintenance. This service center truly stands out. They promptly provide a loaner vehicle at no c More

by waiyanminkhant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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May 03, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your continued loyalty for servicing your Mercedes-Benz GLB 250 and are glad the complimentary loaner vehicle made your visit smooth. It’s rewarding to hear our team delivered the friendly, helpful touch you expect. Thank you for trusting us with your maintenance needs.

May 03, 2026

I had look for service person help me, but finally got some help only saw one service person working should be more greeting customer, Especially being Mercedes dealer. More

by mirandasammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy service tech
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May 04, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Miranda, and hope to see you again soon!

May 02, 2026

Chad Is the best he always working hard for his clients. I’m always happy to see Chad because he helps me with my Mercedes. I give him 5 stars and makes me want to continue buying Mercedes! More

by DIAZ.CINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darret
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May 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review and your loyalty to Mercedes. It’s wonderful to hear our team’s work on your EQE 350 keeps you coming back. We look forward to assisting you again.

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