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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,978 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,978 reviews

July 16, 2026

Abraham was very attentive, professional and respectful. He was able to get me the right vehicle. More

by cperez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ando was also very helpful
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five stars. We’re glad Abraham provided attentive and respectful service and helped you find the right Mercedes-Benz Sprinter 2500. Enjoy the drive!

July 16, 2026

Excellent service at MB West Covina. Demitra is an excellent employee. The service center is clean. More

by MARYELAUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
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Jul 16, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted you had such a positive experience during your GLC 350e service. Thank you for noting the cleanliness of our center and the care you received from our team. We look forward to assisting you again.

July 15, 2026

Serice recommending Over kill items. Cause confusions of the quoted Amount at the first attempt More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 15, 2026

Great service every time I go, highly recommend their services for your vehicle repair needs. More

by jamieescobar6012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jul 15, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled to know your Mercedes-Benz CLA 250 repair visits have been consistently smooth. Our technicians aim to handle each appointment efficiently and with care so you can get back on the road confidently. We appreciate your recommendation and look forward to your next visit.

July 15, 2026

Very profession The job they did was very good and the finish work on time More

by THOMASWAHLEE
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jul 15, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know that your Mercedes-Benz C-Class received professional care and that we finished the work on time. We’re glad to have met your expectations. Thank you for sharing your feedback.

July 15, 2026

Zaryab Choudhry was super professional and very helpful. Also knowledgeable about the car and features.. I received VIP service from him. I Will definitely recommend him and West Covina Mercedes.. More

by YA3
Recommend Dealer
Yes
Employees Worked With
Zaryab Choudhry
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Jul 15, 2026 -

Mercedes-Benz of West Covina responded

We’re thrilled you enjoyed the VIP treatment and found our team’s expertise on the E-Class features so helpful. Congratulations on your new Mercedes-Benz E-Class and thank you for recommending us.

July 14, 2026

The service attitude was excellent, and the quality was also very good. The diagnosis of the vehicle's issues was accurate, and the explanations provided to the customer were perfect. I am very satisfied. More

by fjliang
Recommend Dealer
Yes
Employees Worked With
Roy wu
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Jul 15, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recognizing our team’s accurate diagnosis and service quality on your Mercedes-Benz GLK-Class. We understand that repair costs on an older vehicle can feel steep and appreciate you sharing that perspective. We’ll pass your feedback along to our service department as we look for ways to balance value with our craftsmanship.

July 14, 2026

Main issue I had was I walked in with pre approval from my bank I stated from the moment I got there "do not run my credit" and my credit was ran anyway not once but twice. At this point it was already do More

by DIRIANJEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shadi Darwich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe the Egyptian guy was polite.
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July 12, 2026

Every service member was great at west covina service even if the dealership is terrible. More

by matttapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 11, 2026

I always have an excellent service experience thanks to Mr. Peter Yee. He is friendly, professional, and consistently goes above and beyond to make the entire process smooth and stress-free. His knowledge More

by XLTAO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jul 11, 2026 -

Mercedes-Benz of West Covina responded

Thanks for letting us know about your experience. We’re pleased the service on your Mercedes-Benz GLS 450 was smooth and stress-free thanks to our team’s thorough attention to detail. We look forward to maintaining your confidence in our care on each visit.

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