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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,062 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,062 reviews

August 14, 2026

James always provide excellent service, follow up and loaner always available for me, so I don't have to wait there. More

by Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James from service department
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August 14, 2026

Alex Jimenez took care of the issue well and the cashier is nice and helpful. More

by celymedina0422@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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August 13, 2026

AC check and repair Had to have AC checked and repaired. All was done super quick and with great attention and service. More

by DVENT89
Recommend Dealer
Yes
Employees Worked With
Peter Ye
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Aug 14, 2026 -

Mercedes-Benz of West Covina responded

We’re glad the AC check and repair on your S-Class was completed quickly and with such attention. Your five-star rating means a great deal to our service department.

August 13, 2026

Great experience this time, both the technician and service advisor James were very friendly and professional. More

by Kevin Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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August 13, 2026

Not particularly welcoming. No one working the desk when I arrived to pick up my sprinter. But I was taken care of by James and the video of the inspection was very helpfull. More

by MARTHA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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August 13, 2026

Everything was first class. Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, More

by jeffabe57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2026

buying a car at this dealership is always the best experience especially getting help from the car salesman Edmund he’s very patient and kind and always honest and delivers with the top service. More

by fernell22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmund
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Aug 12, 2026 -

Mercedes-Benz of West Covina responded

Our sales team enjoyed guiding you through the purchase of your used Honda Accord. Hearing that our patience and transparent approach make your experience the best means a lot to our team.

August 12, 2026

Moeeeee! !! Was the best sales man ever !!!! Andrew and Moeeee made my dream come true !!!!!! More

by BEE92STEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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Aug 12, 2026 -

Mercedes-Benz of West Covina responded

Our team enjoyed helping make your dream of owning a new AMG C 63 come true. Hearing you had such a positive experience means a lot to our team.

August 11, 2026

People very polite , the fixes are very good , and fast . Price are accessible. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Mr. VAHE
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Aug 11, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

August 11, 2026

Fast, clear,and professional. Excellent service, appreciate the video of my car, that way I can see the problem car . People professional and very polite. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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Aug 11, 2026 -

Mercedes-Benz of West Covina responded

Knowing that our video update made the issue clear is rewarding. Your kind words about our prompt service and courteous professionalism mean a lot to our service department. We appreciate you trusting us with your Mercedes-Benz C-Class.

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