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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,790 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,790 reviews

May 07, 2026

He understands the problems and gets right to work on the car and gets it done in fair time. Very good at communicating through texts doesn't lag at all, so I'm always informed and updated on my vehicle stat More

by JESUS.PRENDES00
Recommend Dealer
Yes
Employees Worked With
George Kakish
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May 07, 2026 -

JESUS.PRENDES00 responded

Very welcoming and good to work with I always go to him because I know he’ll get it done.

May 06, 2026

Very good service. Peter Yee was excellent. He was fast in attending to our work and friendly as well. More

by NJKAHANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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May 06, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted to hear your Mercedes-Benz AMG GT 55 received swift and welcoming service. Thank you for sharing your feedback, and we look forward to assisting you again.

May 06, 2026

They are friendly, professional and I worked with them for 9 years since I bought my car from there. More

by Sigrid Xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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May 06, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear that you’ve enjoyed friendly and professional service over the past nine years. Thank you for trusting us with your Mercedes-Benz AMG GLE 43. We look forward to serving you again.

May 05, 2026

Very pleasant visit, snacks and hot drinks are good starters for a beautiful day, staffs are accommodating. The service advisor George Khakis is always ready for answers for questions about the servic More

by LIONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Khakis
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May 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you for mentioning how the snacks and hot drinks helped kick off a pleasant day while your Mercedes-Benz was in service. We’re glad our team could answer all your maintenance questions and look forward to assisting you again.

May 05, 2026

This was my first time going to a Mercedes dealership and I left impressed. Staff was polite, professional, and accommodating. Show room was clean and organized. A vastly different experience compared to o More

by sm_bggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Miranda
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May 05, 2026 -

Mercedes-Benz of West Covina responded

How great to hear your first visit to a Mercedes dealership made such a positive impression. We appreciate your kind words about our polite, professional team and our organized showroom. Thank you for sharing your experience, and we look forward to assisting you again.

May 05, 2026

Peter took care of the problem of our rv and spent time to explain the problem and how it was taken cared of. We appreciated that. It was worth driving there More

by AMSPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Peter and chad
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May 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you! Peter, Chad, and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mercedes-Benz of West Covina.

May 04, 2026

Quick and easy George had my car repaired and resolved in a couple days I was happy thank you George More

by MERCEDESDQ
Recommend Dealer
Yes
Employees Worked With
George Kakish
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May 04, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear your Mercedes-Benz E-Class was serviced swiftly and smoothly in just a few days. Thank you for sharing your experience and trusting us with your vehicle.

May 04, 2026

Efficient friendly precise professional I enjoy the service with John Chow and the Turn around More

by EDDIECHEN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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May 04, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing your experience. We’re delighted the service turnaround on your GLS 450 was efficient, friendly, and precise. We look forward to helping with your Mercedes-Benz next time.

May 04, 2026

Time for maintenance service was too long almost 4hours, other than that John Chow is great with all info I asked for and helped me with Lyft ride More

by NIKHG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chow, John
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May 05, 2026 -

Mercedes-Benz of West Covina responded

We are so glad that John and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 04, 2026

Good service and easy check in and out with courtesy. Follow up by representative. Good More

by MAKAMDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
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May 04, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased our smooth check-in and check-out, courteous service and follow-up made your experience positive. Thank you for trusting us with your Mercedes-Benz.

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