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Mercedes-Benz of West Covina

West Covina, CA

4.5
2,208 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,208 reviews

October 11, 2026

George was professional, efficient and kind throughout our transaction. I was fortunate that the dealership could replace my tire sensor and have in stock replacement tires for my AMG GLE. More

by PINNELLPGA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rian
Oct 12, 2026 -

Mercedes-Benz of West Covina responded

Our service team is pleased we could promptly replace your tire sensor and have replacement tires ready for your AMG GLE 53. Knowing you found the process smooth and our team attentive means a lot to us.

October 11, 2026

Hi John, I just wanted to take a moment to thank you for your help and service. This is my second vehicle being serviced with your help. Even though it had been almost a year since my last visit, you More

by shirley2522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John chow
Oct 12, 2026 -

Mercedes-Benz of West Covina responded

Knowing you felt remembered and well-supported during the service on your Mercedes-Benz AMG G 63 means a great deal to us. We’re glad our service department could answer your questions clearly and keep you updated on your vehicle’s maintenance needs.

October 11, 2026

Great dealership with large car selection. Friendly staff willing to help and work with you whether finance or lease. Would recommend. More

by DARRIUSMEDINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam
Oct 11, 2026 -

Mercedes-Benz of West Covina responded

Thanks so much for recommending us! We’re glad our wide selection and helpful team made your purchase of the new G-Class an easy experience.

October 11, 2026

I had an excellent experience! The salesperson was extremely professional, knowledgeable, and dedicated. He went above and beyond to make sure everything went smoothly. He was very More

by bohu1003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rongfeng li
Oct 11, 2026 -

Mercedes-Benz of West Covina responded

Your recognition of our associate’s dedication to addressing your questions thoroughly and ensuring a seamless experience means a lot to us. We’re glad the purchase of your used GLE 350 went smoothly and that you feel you received great value.

October 11, 2026

The worst service i have ever got. She told me my car will be ready in 6 hours so i waited there the whole day, and then at 4:30, when i asked them, they said the car will not be ready More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2026

It was top notch even though I spent over two grand fixing the car they made me feel important. Explain everything in detail and give me the most. Let's say options for me to be able to decide what pri More

by tanyacampos.1987
Recommend Dealer
Yes
Employees Worked With
John chow
Oct 11, 2026 -

Mercedes-Benz of West Covina responded

Knowing that our team’s detailed explanations and options helped you make informed decisions means a lot to us. We’re glad the service on your C-Class went smoothly and that your car is running better than ever. Thank you for recommending us, and we look forward to assisting you whenever you need us.

October 10, 2026

George and Staff were so helpful, thorough and responsive. I recommend these folks to anyone. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
Oct 10, 2026 -

Mercedes-Benz of West Covina responded

Hearing that our team was so helpful, thorough, and responsive means a lot to us. We’re glad the service on your E-Class went smoothly for you. Your recommendation to others means a great deal to our team.

October 10, 2026

Great work but I wish they would cover my gear flex replacement charge I don't have money for it More

by Narbeh Shazarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
Oct 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 10, 2026

​I cannot recommend the service department at Mercedes-Benz of west Covina enough. From the moment I pulled into the service bay, I was greeted promptly and treated with total respect and profess More

by BASSAMHAKIMEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Mercedes-Benz of West Covina responded

Hearing that you felt respected and kept informed from the moment you arrived means a lot to our service department. It’s rewarding to know our service advisor explained the multi-point inspection clearly with honest, transparent pricing. Our team is pleased we could resolve the issue promptly and return your GLE 350 in top condition.

October 10, 2026

Dealership personnel were friendly and knowledgeable Tech sent video showing details of service Efficient and professional More

by ROSANNEBARAJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 10, 2026 -

Mercedes-Benz of West Covina responded

Knowing our video updates kept you informed means a lot to our service team. We’re glad we could provide helpful, professional care on your GLE 350 quickly.

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