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Mercedes-Benz of West Covina
West Covina, CA
2,040 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,040 reviews
August 04, 2026
George is the man . I truly appreciate what he does for his clients. They care for their clients. Satisfied customer . Great device . Thank you West Covina Mercedes . I truly appreciate what he does for his clients. They care for their clients. Satisfied customer . Great device . Thank you West Covina Mercedes . More
by giovanniflores909
Verified CustomerEmployees Worked With
George Kakish
August 04, 2026
previous service performed less than a week and I had to take my car back and it cost me MORE money and it should have been discovered on the initial servicing. Although the service manager covered the lab take my car back and it cost me MORE money and it should have been discovered on the initial servicing. Although the service manager covered the labor I feel this second visit could have been avoided. My service advisor Alex was very helpful and tried to make things right quickly. More
by LDYLILBIT
Employees Worked With
Service Advisor
August 04, 2026
Really easy process. Very friendly staff. Love the Finance Manager’s technology. The sales guy, Mario, was hilarious. I’d definitely go back. Very friendly staff. Love the Finance Manager’s technology. The sales guy, Mario, was hilarious. I’d definitely go back. More
by peterabels
August 04, 2026
Abraham and team were truly God sent. . Thank you so much for taking the time to to help us! . Thank you so much for taking the time to to help us! More
by CASTILLOEMPIREPLUMBING
August 03, 2026
Good and fast Good experience fast to get appointment and clear explanations Good experience fast to get an appointment and clear explanations on what was done and needed clear explanations Good experience fast to get an appointment and clear explanations on what was done and needed More
by BERENICECLAUDETH
Employees Worked With
Yes
August 03, 2026
Our sales consultant, Jose Delgado was extremely helpful and patient. He worked with us to get us a very good deal with the terms we were comfortable with. 100% would recommend. and patient. He worked with us to get us a very good deal with the terms we were comfortable with. 100% would recommend. More
by BelPal69
Employees Worked With
Jose Delgado, Paolo
August 03, 2026
Mr. James Hou is really good for listening the problem and he always hv the best solution to fixed the car. So far, he is one of the best service I found.and very happy wth the service and he always hv the best solution to fixed the car. So far, he is one of the best service I found.and very happy wth the service More
by SHERLEY.HANS
Employees Worked With
N/A
August 02, 2026
The service from the sales rep was fine before I bought the car, but it went downhill afterwards，very slow on reply message, not willing to help, but the general manager(Mr Asad) did a tremendous job. Tha the car, but it went downhill afterwards，very slow on reply message, not willing to help, but the general manager(Mr Asad) did a tremendous job. Thank you More
by ALKS3325
Employees Worked With
Diego
August 02, 2026
The customer service at this dealership has improved significantly all around. Every encounter I had, during my last appointment, was very pleasant. significantly all around. Every encounter I had, during my last appointment, was very pleasant. More
by Swilliams140
Employees Worked With
Vahe Yumchadzhyan
