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Mercedes-Benz of West Covina

West Covina, CA

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Employees
Reviews
Vehicles
4.5
2,010 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,013 reviews

July 30, 2026

Thorough video inspection and explanation. Followed by conversation with advisor Chad. I decided to move forward with Chad's recommendations. More

by MSHANN15
Recommend Dealer
Yes
Employees Worked With
Chad
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July 30, 2026

Chad is professional and courteous. He gives his opinion of what is causing any issues but leaves the final determination up to the mechanics. More

by MSHANN15
Recommend Dealer
Yes
Employees Worked With
Chad
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July 30, 2026

I've used this dealership for service since purchasing my car 16 years ago. They are very organized and professional. More

by MSHANN15
Recommend Dealer
Yes
Employees Worked With
Chad Darett
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July 30, 2026

I arrived for my 10:15am at 10:10am and I was waited on right on time. I had a video inspection & a few recommendations were made & my oil & filter change was done. More

by AGATHAMALLORY46
Recommend Dealer
Yes
Employees Worked With
Jorge Colin Kiri
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July 29, 2026

Fast easy convenient and consistent. Would not go to any other place. George really knew what I needed and did not waste anytime. He made the whole process so seamless! More

by HABHABFAISAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jul 29, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our streamlined process made servicing your Mercedes-Benz feel effortless. We appreciate your loyalty and look forward to making each visit just as smooth.

July 29, 2026

Great customer service and communication on the time the vehicle will be ready and what needs to get done More

by GUARDADO24
Recommend Dealer
Yes
Employees Worked With
Riad sarieddine
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Jul 29, 2026 -

Mercedes-Benz of West Covina responded

Delighted our team kept you informed about your Mercedes-Benz AMG GLE 53 service timeline and required work. Thank you for noting the clear communication and care you received; we look forward to assisting you again.

July 29, 2026

Very good communication skills along with excellent expertise in Mercedes Benz. Vahe was polite, courteous and genuine. More

by fgpachano
Recommend Dealer
Yes
Employees Worked With
Vahe Yumchadzhyan
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Jul 29, 2026 -

Mercedes-Benz of West Covina responded

Thank you for praising our team’s clear updates and Mercedes-Benz expertise during your GL-Class service. We’re pleased they provided polite and genuine care. We appreciate the 5-star rating!

July 28, 2026

I went for my wife’s car and I had no issues they were extremely accommodating and kind towards me. I have always gotten great service from Mercedes. More

by SDEMIRCIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Jul 28, 2026 -

Mercedes-Benz of West Covina responded

Thank you for bringing your wife’s Mercedes in for service. We’re glad our team was accommodating and made you feel welcome. We appreciate your continued trust in Mercedes and look forward to assisting you again.

July 27, 2026

Peter Yee is always helpful in assisting me whenever I have issues with my vehicles. Sometimes, he even helps diagnose issues over the phone. More

by kevin.kf.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jul 27, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted our service team has been so helpful with your Mercedes-Benz Sprinter 1500, even providing phone diagnostics when needed. Thank you for trusting us with your vehicle.

July 27, 2026

John Chow was great and tended to all my concerns. Very informative and kept me up to date with the status of the vehicle. Highly recommend John as a service advisor! More

by JOSER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Jul 27, 2026 -

Mercedes-Benz of West Covina responded

We’re delighted your GLC 300 service addressed all your concerns and kept you informed throughout. It’s rewarding to know you’d recommend our service advisor. Thank you for trusting Mercedes-Benz with your vehicle.

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