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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,058 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,058 reviews

August 13, 2026

Not particularly welcoming. No one working the desk when I arrived to pick up my sprinter. But I was taken care of by James and the video of the inspection was very helpfull. More

by MARTHA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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August 13, 2026

Everything was first class. Sales, finance, etc...Would go back for my next car. Rey was especially helpful. Shoddy was a total professional as well, More

by jeffabe57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2026

buying a car at this dealership is always the best experience especially getting help from the car salesman Edmund he’s very patient and kind and always honest and delivers with the top service. More

by fernell22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmund
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Aug 12, 2026 -

Mercedes-Benz of West Covina responded

Our sales team enjoyed guiding you through the purchase of your used Honda Accord. Hearing that our patience and transparent approach make your experience the best means a lot to our team.

August 12, 2026

Moeeeee! !! Was the best sales man ever !!!! Andrew and Moeeee made my dream come true !!!!!! More

by BEE92STEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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Aug 12, 2026 -

Mercedes-Benz of West Covina responded

Our team enjoyed helping make your dream of owning a new AMG C 63 come true. Hearing you had such a positive experience means a lot to our team.

August 11, 2026

People very polite , the fixes are very good , and fast . Price are accessible. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Mr. VAHE
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Aug 11, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

August 11, 2026

Fast, clear,and professional. Excellent service, appreciate the video of my car, that way I can see the problem car . People professional and very polite. More

by FELIPESALAS7732.FS
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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Aug 11, 2026 -

Mercedes-Benz of West Covina responded

Knowing that our video update made the issue clear is rewarding. Your kind words about our prompt service and courteous professionalism mean a lot to our service department. We appreciate you trusting us with your Mercedes-Benz C-Class.

August 11, 2026

Roberto and Ryder at Mercedes-Benz of West Covina took amazing care of me. Got me into my new car with ease. I’ll definitely be going back when I’m ready to trade up. More

by chrisxxx1972
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryder who closed out the deal was great as well. No high pressure sales, and made the experience easy.
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Aug 11, 2026 -

Mercedes-Benz of West Covina responded

Knowing that the purchase of your C-Class felt effortless means a lot to our team. Roberto appreciates your kind words, and we look forward to assisting you the next time you trade up.

August 10, 2026

All workers are kind, place is clean ,service on time, this time was George served me, it used to Peter Yee served me, but he doesn’t work on Saturday, anyway, both of them are awesome and professional. More

by sharonliao217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee. And George Kakish
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Aug 10, 2026 -

Mercedes-Benz of West Covina responded

Your mention of a well maintained facility and punctual service highlights what matters most to our service team. We’re glad you felt welcomed and well cared for during the service on your GLC 300.

August 10, 2026

Great customer service and communication from George Kakish. He explained everything thoroughly and got us in quickly and addressed everything that needed to be fixed. I definitely recommend George and More

by IAMDZANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Aug 10, 2026 -

Mercedes-Benz of West Covina responded

Your mention of clear explanations and swift scheduling for the service on your AMG SL 43 reflects how our service department prioritizes transparency. Knowing you felt every needed repair was addressed means a lot to our team.

August 10, 2026

Every time I go to Mercedes West Covina . I get the best service from George Kakish. This time I was given a chance to meet Rian who helped with my issues . More

by rosemaryhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakhish
Report | Print
Aug 10, 2026 -

Mercedes-Benz of West Covina responded

We’re glad your EQS 580 continues to receive exceptional care from our service team, and that you had a positive experience meeting another member who helped resolve your concerns. Hearing that we earned your five-star rating means a lot to our service department.

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