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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,239 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,239 reviews

October 22, 2026

Everyone was super nice and low pressure. I appreciated that Moe let me take my time to make an informed decision, as I was not sure exactly what I wanted. The whole process was pretty smooth More

by junglered76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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October 22, 2026

Peter Yee was awesome he was able to help me and answer all my questions. Great service! More

by alexizquierdo.lcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter yee
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October 21, 2026

Customer service was amazing. John Chow helped me get through everything was smooth and easy. Definitely would recommend to other people. More

by 2JZMIKE666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow from Service departmant
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Oct 21, 2026 -

Mercedes-Benz of West Covina responded

Knowing you found our service smooth and easy means a lot to our service team. We’re pleased we could guide you through every step of the service on your Mercedes-Benz GLC 300 and grateful for your recommendation.

October 21, 2026

Zaryab was a great salesman and so was Hacout I’m glad I came to Envision to do business More

by TWODOVES1LOVE2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaryab
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Oct 21, 2026 -

Mercedes-Benz of West Covina responded

Our sales team enjoyed helping you with the purchase of your new AMG GLC 43. Hearing that our support made you glad to choose our dealership means a lot to us.

October 21, 2026

Once again! ! Exceeding expectations. My vehicle feels great, don’t know who the technicians were but please let them know I appreciate there job put into my vehi More

by Luis Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow & service technicians
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Oct 21, 2026 -

Mercedes-Benz of West Covina responded

Knowing we exceeded your expectations and that your Metris feels great is truly rewarding. Hearing that you appreciate our technicians’ efforts and the timely updates from your service advisor means a lot to our service team. Thank you for returning to our service department and allowing us to care for your vehicle.

October 21, 2026

George Kakish was excellent on providing service and explanation on what services needed to be fixed. More

by CATHYR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish, Service Department
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Oct 21, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating and for recognizing our service team’s clear explanations of the repairs your C-Class needed. Knowing you found our guidance helpful means a lot to our service department.

October 20, 2026

John was like usual exceptional, always keeping informed and very helpful with any question I had. More

by josiecedeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Oct 20, 2026 -

Mercedes-Benz of West Covina responded

Your mention of our consistent updates and readiness to answer questions highlights our commitment to clear communication. Knowing you felt supported throughout your Mercedes-Benz A-Class service means a lot to our service team.

October 20, 2026

Great communication and service. Always a pleasure to deal with Chad and his team members. More

by robertjr2020auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Oct 20, 2026 -

Mercedes-Benz of West Covina responded

Knowing our communication and service make your visits a pleasure is rewarding. Thank you for choosing our service department for your M-Class.

October 19, 2026

I came in without sn appt to correct my tire pressure, and Abel was so helpful and quick to assist me. Outstanding customer service in all, with variety of refreshments while waiting. Way to go! Worth More

by Carla V.
Recommend Dealer
Yes
Employees Worked With
Abel from Service Dept
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Oct 20, 2026 -

Mercedes-Benz of West Covina responded

Hearing you found our customer service outstanding and enjoyed the refreshments means a lot to us. We’re pleased our team could promptly correct your E-Class’s tire pressure without an appointment.

October 19, 2026

professional and immediately realized what I wanted in a car and understood all my preferences. He worked with his manager closely to get me the car I wanted at a reasonable amount. It was a great experien More

by gc5829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Sao and John
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Oct 19, 2026 -

Mercedes-Benz of West Covina responded

We’re glad our team could quickly understand your preferences and make purchasing your new Mercedes-Benz GLC 300 seamless. Knowing you appreciated our sales and finance teams’ professionalism and the quality of our inventory means a lot to us.

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