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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
2,271 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 2,271 reviews

October 30, 2026

Excellent customer service, knowledgeable staff, professional atmosphere, and a smooth buying experience. Highly recommend this Mercedes-Benz dealership! More

by BPBEAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
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October 30, 2026

real pro! Excellent! Patience! Very detailed ?? ?? good ?? ?? Exactly! Very good professional on cars More

by nhttiewin
Recommend Dealer
Yes
Employees Worked With
PETER YEE
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October 30, 2026

very pleased with service and representative who takes care of me…i’m so glad you are there More

by PKIRKRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
george kaski
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October 30, 2026

Very courteous, knowledgeable and understanding All service riders should be like that Didn’t have to wait too long. but the time that I spent waiting, I was very comfortable More

by dashus31457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot his name. but that can easily be found because he was the one that wrote it up
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Oct 30, 2026 -

Mercedes-Benz of West Covina responded

Your recognition of our service team’s expertise and considerate approach means a lot to us. We’re glad you felt comfortable while your Mercedes-Benz E-Class was in for service.

October 30, 2026

Riad is very helpful and love the technology MB technicians use to communicate the problems the vehicle is having More

by ENAMORADOYESSENIA
Recommend Dealer
Yes
Employees Worked With
Riad
Print
Oct 30, 2026 -

Mercedes-Benz of West Covina responded

Your kind words about our team's support mean a lot to us. We're pleased you valued the technology our technicians use to explain issues with your Mercedes-Benz C-Class.

October 30, 2026

Good service highly recommend clean fast and my car got ready in a good time frame More

by sujansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eileen Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Weith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Mercedes-Benz of West Covina responded

Your recommendation means a lot to our team. We're pleased you found our dealership well kept and that your Mercedes-Benz C-Class was ready promptly after service.

October 30, 2026

Chad Darett was fantastic. He not only got my car serviced, but helped me figure out some technology issues I didn’t understand. He kept me informed, offered a loaner, and revi More

by Carlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darret.
Print
Oct 30, 2026 -

Mercedes-Benz of West Covina responded

Our service team was happy to help with your Mercedes-Benz GLE 450 and clarify the technology features you had questions about. We’re pleased you felt informed throughout the visit and received a clear explanation of the completed work. It’s also good to know the appointment options and comfortable lounge made your visit more convenient.

October 30, 2026

I would like to express my appreciation for the excellent customer service I received at Mercedes-Benz. My service advisor John was very professional, courteous, knowledgeable, and helpful throughout the ent More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Oct 30, 2026 -

Mercedes-Benz of West Covina responded

Knowing you felt informed and supported throughout the service on your Mercedes-Benz GLC 300 is rewarding for our team. Thank you for your kind words about our service advisor’s care and expertise.

October 29, 2026

The service attitude was excellent, and they were very patient in answering all my questions. More

by zhaisp1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter yee
Print
Oct 30, 2026 -

Mercedes-Benz of West Covina responded

We're glad our team gave your questions the attention they deserved during the service on your GLA 250. Thank you for the five star rating!

October 29, 2026

It took 2 hours to get a new key programmed- too long! Original estimate was 1 hour but we waited 2 hours to get new car key programmed. It should not have taken so long More

by BANSELL
Recommend Dealer
Yes
Employees Worked With
Demitra
Print
Oct 30, 2026 -

Mercedes-Benz of West Covina responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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