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Ewing Buick GMC
Plano, TX
1,682 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,682 reviews
August 28, 2018
Excellent-straight shooters I am a woman who has dealt with shady car salesmen in the past and am not a pushover, and at this dealership I didn't encounter any issues or poor tre I am a woman who has dealt with shady car salesmen in the past and am not a pushover, and at this dealership I didn't encounter any issues or poor treatment due to my gender or the fact that I buy used cars like I have in the past. Oscar and all the other folks I dealt listened well to me, did not waste my time trying to change my wants to their inventory, and seemed honest and straightforward. They made this car buying experience the easiest I've ever had with the least fuss. The only thing that could be improved on is that the movies stay running in the kids area and they might have some toys to help my kids stay more occupied while we were signing papers. I will likely replace my Buick Enclave with another when it runs out as this is the perfect vehicle for my family even though I came in seeking one of two other vehicles I'd researched heavily. I will come straight back to Ewing Buick GMC whenever that day comes! More
by embolism99
Employees Worked With
August 28, 2018
Outstanding Customer Service I have just purchased my 5th mew Buick from Ewing Buick. The have quality cars and outstanding customer service in the sales and service departments. I have just purchased my 5th mew Buick from Ewing Buick. The have quality cars and outstanding customer service in the sales and service departments. More
by mb2017
Employees Worked With
August 27, 2018
Purchased new Envision Brad was very helpful in helping us manage our downsizing from two to one auto. Mad early several trips to our home to deliver the new car and take th Brad was very helpful in helping us manage our downsizing from two to one auto. Mad early several trips to our home to deliver the new car and take the two trade-ins and handle paperwork and set up the new electronics. My husband has dementia so we are somewhat limited. All was done in time for us to talke it on a trip. Love the car and all the features. Thanks Brad and the Ewing team. More
by Pick2
Employees Worked With
Brad.
August 26, 2018
Purchase Jeep Wrangler Dave was excellent. He took his time and made sure I had the best vehicle for my needs. All the staff were excellent and the process went very quickly Dave was excellent. He took his time and made sure I had the best vehicle for my needs. All the staff were excellent and the process went very quickly. Thank You Ewing Buick GMC More
by Jeepwrangler
Employees Worked With
Dave DeShazo
August 23, 2018
Honest and Helpful When my car broke down and I had to get it towed to the dealership, Brad was with me every step of the way. He sat down and explained everything that When my car broke down and I had to get it towed to the dealership, Brad was with me every step of the way. He sat down and explained everything that was wrong and was very clear and concise. He didn't try and convince me to buy a bunch of services I did not need. Great place to go if you need your car serviced. More
by Terrain2017
Employees Worked With
Brad
August 23, 2018
Sales to Service-Ewing provides a great experience! I have been a Ewing customer since 2008. I recently purchased my 3rd vehicle from Ewing and have had nothing but positive experiences. Suzanne and Fis I have been a Ewing customer since 2008. I recently purchased my 3rd vehicle from Ewing and have had nothing but positive experiences. Suzanne and Fish make a great sales team and my service manager Brad is top-notch. All are friendly, knowledgeable, professional and motivated to make my experience as pleasant as possible. Thanks again and keep up the good work! More
by jdschelin
August 22, 2018
The service was good with service department The service was good but noticed the back seat was not assembled- just left placed on top and sliding in all directions- when I called to question wha The service was good but noticed the back seat was not assembled- just left placed on top and sliding in all directions- when I called to question what could be done since I was unable to place it back, I was tokd by service guy they didn’t do it- really...then who would? Left a sour taste in what was a great experience and sales guy finally admitted tech would have been in back seat - now I have to stop back by to get this repaired. I understand oversight- I understand error- I don’t understand questioning a customer who had paid in my opinion an expensive bill. More
by Luckyduck
Employees Worked With
Not sure of name
August 22, 2018
Excellent Service Vincent and Jae gave excellent service! I was in and out within an hour. I will definitely refer my friends and family to Ewing Buick in Plano! Vincent and Jae gave excellent service! I was in and out within an hour. I will definitely refer my friends and family to Ewing Buick in Plano! More
by Wendy Coooer
Employees Worked With
Jae Lee and Vincent Duronr
August 22, 2018
Ewing Puts the Ease in Lease I recently turned in my leased 2015 Buick Verano and started a new lease on a 2018 Buick Encore at Ewing Buick GMC and I would like to tell you what a I recently turned in my leased 2015 Buick Verano and started a new lease on a 2018 Buick Encore at Ewing Buick GMC and I would like to tell you what a pleasure it was. Sales Associate, Trevor Tosper, made the whole process as painless as possible and ultimately he gave me a great deal and made sure I left there happy in a beautiful new Buick. Thank you, Ewing Buick GMC! More
by Matt B
Employees Worked With
Trevor Tosper & the Sales Manager
August 21, 2018
Great experience!! Ewing is an awesome dealership!! We had a great experience at Ewing. Our sales staff Gary Parr and Wayne Holten were very polite, Hepful and prompt on the complete process of the sale We had a great experience at Ewing. Our sales staff Gary Parr and Wayne Holten were very polite, Hepful and prompt on the complete process of the sale. We will defently continue to buy and do business with Ewing. Thanks Gary & Wayne for the great experience on our new vehicles!!!! Will highly recommend to our friends and famil... More
by David21
