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Ewing Buick GMC
Plano, TX
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
August 23, 2018
Sales to Service-Ewing provides a great experience! I have been a Ewing customer since 2008. I recently purchased my 3rd vehicle from Ewing and have had nothing but positive experiences. Suzanne and Fis I have been a Ewing customer since 2008. I recently purchased my 3rd vehicle from Ewing and have had nothing but positive experiences. Suzanne and Fish make a great sales team and my service manager Brad is top-notch. All are friendly, knowledgeable, professional and motivated to make my experience as pleasant as possible. Thanks again and keep up the good work! More
by jdschelin
August 22, 2018
Excellent Service Vincent and Jae gave excellent service! I was in and out within an hour. I will definitely refer my friends and family to Ewing Buick in Plano! Vincent and Jae gave excellent service! I was in and out within an hour. I will definitely refer my friends and family to Ewing Buick in Plano! More
by Wendy Coooer
Employees Worked With
Jae Lee and Vincent Duronr
August 22, 2018
Ewing Puts the Ease in Lease I recently turned in my leased 2015 Buick Verano and started a new lease on a 2018 Buick Encore at Ewing Buick GMC and I would like to tell you what a I recently turned in my leased 2015 Buick Verano and started a new lease on a 2018 Buick Encore at Ewing Buick GMC and I would like to tell you what a pleasure it was. Sales Associate, Trevor Tosper, made the whole process as painless as possible and ultimately he gave me a great deal and made sure I left there happy in a beautiful new Buick. Thank you, Ewing Buick GMC! More
by Matt B
Employees Worked With
Trevor Tosper & the Sales Manager
August 22, 2018
The service was good with service department The service was good but noticed the back seat was not assembled- just left placed on top and sliding in all directions- when I called to question wha The service was good but noticed the back seat was not assembled- just left placed on top and sliding in all directions- when I called to question what could be done since I was unable to place it back, I was tokd by service guy they didn’t do it- really...then who would? Left a sour taste in what was a great experience and sales guy finally admitted tech would have been in back seat - now I have to stop back by to get this repaired. I understand oversight- I understand error- I don’t understand questioning a customer who had paid in my opinion an expensive bill. More
by Luckyduck
Employees Worked With
Not sure of name
August 21, 2018
Great experience!! Ewing is an awesome dealership!! We had a great experience at Ewing. Our sales staff Gary Parr and Wayne Holten were very polite, Hepful and prompt on the complete process of the sale We had a great experience at Ewing. Our sales staff Gary Parr and Wayne Holten were very polite, Hepful and prompt on the complete process of the sale. We will defently continue to buy and do business with Ewing. Thanks Gary & Wayne for the great experience on our new vehicles!!!! Will highly recommend to our friends and famil... More
by David21
August 17, 2018
Service experience Never been disappointed with Ewing Buick GMC Service or Sales. We have bought 2 Buicks, at Ewing, 2016 Regal GS and 2017 Buick Encore. Thank You Never been disappointed with Ewing Buick GMC Service or Sales. We have bought 2 Buicks, at Ewing, 2016 Regal GS and 2017 Buick Encore. Thank You More
by Rick's GS
Employees Worked With
Steve Fortner
August 17, 2018
Great I bought a used car here and everything went smoothly and quickly. Communicating over text with the salesman was very quick and convenient too. A+ I bought a used car here and everything went smoothly and quickly. Communicating over text with the salesman was very quick and convenient too. A+ More
by comoq
Employees Worked With
August 15, 2018
Benjamin is a fantastic man - he is thorough And he remembers me and even asks about I family member that he knew had been ill. I feel that he is an excellent communicator and is on top of my ca And he remembers me and even asks about I family member that he knew had been ill. I feel that he is an excellent communicator and is on top of my car situation. More
by Ewing review
Employees Worked With
Benjamin
August 12, 2018
Outstanding service The absolute best service I have ever received. I have been to several other body shops and the service at Ewing is top notch. Mr Desmond kept me info The absolute best service I have ever received. I have been to several other body shops and the service at Ewing is top notch. Mr Desmond kept me informed every step of the way and dealt with my insurance company from the get-go. More
by murilloserg@yahoo.com
Employees Worked With
Mr Will Desmond at the body shop
August 10, 2018
Awesome Experience It was a great and quick car buying process. From the time we stepped out our car Oscar was there and answered all questions and took care of us. I wi It was a great and quick car buying process. From the time we stepped out our car Oscar was there and answered all questions and took care of us. I will definitely recommend anyone in the market to him and this dealership. More
by Dustiesmopar
Employees Worked With
