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Ewing Buick GMC
Plano, TX
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
August 09, 2018
Always great service Everyone at this dealer is always helpful and friendly. They are willing to explain repairs so I can understand them. Steve Fortner is my service co Everyone at this dealer is always helpful and friendly. They are willing to explain repairs so I can understand them. Steve Fortner is my service contact and he is great. More
by Corvette
Employees Worked With
Steve Fortner
August 08, 2018
Outstanding Customer Service My husband and I purchased a vehicle today and it was the best experience that we EVER had when it comes to buying a car. Both Wilson Pickens and Bla My husband and I purchased a vehicle today and it was the best experience that we EVER had when it comes to buying a car. Both Wilson Pickens and Blaze Akingbolagun were great/outstanding!!! This is far one of the best dealerships within the Dallas/Ft. Worth area. More
by RogerRabbitt
August 07, 2018
Quite satisfied While in Plano for ASA GOLD NATIONALS softball tournament in July my tires and rims were stolen off my 2016 GMC SIERRA DENALI at the team hotel durin While in Plano for ASA GOLD NATIONALS softball tournament in July my tires and rims were stolen off my 2016 GMC SIERRA DENALI at the team hotel during the overnight hrs. After being awakened by Plano Police dept at 4:30 am , I googled nearest GMC dealerships Ewings was the closest spoke to a gentleman named Jim Bearden , explained my situation about being from Ohio and needing to be home by Monday he assured me he would take care of situation. He more than handled the situation. Had a tow truck enroute with spare tires and rims to tow back to dealership-located rims-kept me updated-sent courtesy car to pick me up when truck was finished-less than 12 hrs after theft occurred-didn't miss a single inning of my daughter's game that day. Can't thank Jim enough-it's difficult to find that kind of attention to detail and commitment to making things right these days !! Again THANK YOU JIM BEARDAN !! More
by Bigd
Employees Worked With
Jim Bearden
August 05, 2018
Came in for an oil change, left with a new car! My husband has a 2017 Acadia and loves it. We brought it into Ewing Buick GMC for an oil change and while we were there we started looking at smaller My husband has a 2017 Acadia and loves it. We brought it into Ewing Buick GMC for an oil change and while we were there we started looking at smaller SUVs for me. I had been looking but wasn’t finding everything I wanted in a car. Suzanne Newman and Robert Turlington helped me find the deal of the century on a Buick Envision! My new car does everything but the dishes! I couldn’t be more thrilled with the professionalism and attention to detail that Suzanne and Robert provided! Don’t just go to Ewing Buick GMC but see Suzanne or Robert and have the most pleasant car buying experience you can imagine! More
by DH
August 04, 2018
Great service The guys at Ewing from top to bottom are excellent!! They were professional, nice, timely and all around great guys to work with.. yes yes The guys at Ewing from top to bottom are excellent!! They were professional, nice, timely and all around great guys to work with.. yes yes More
by Jenloe8728
August 03, 2018
Better Service I’ve had a recurring annoying problem with my GMC Sierra which I had been having serviced at a different dealer closer to my house. With only 9k miles I’ve had a recurring annoying problem with my GMC Sierra which I had been having serviced at a different dealer closer to my house. With only 9k miles on my truck and four failed visits to this other dealer, I tried driving a bit farther to Ewing in attempt to get resolution. I got my truck back very quickly with the problem finally repaired. My advisor JR Lopez kept me updated along the way. I am enjoying my truck again with the problem solved. Thank you! More
by Rob S
Employees Worked With
JR Lopez
July 31, 2018
Service Courteous and efficient. The service agent knew my name when I pulled up. A nice area to wait while the car is being serviced. A monthly servic Courteous and efficient. The service agent knew my name when I pulled up. A nice area to wait while the car is being serviced. A monthly service reminder I receive by email is helpful for me to keep track of my service appointments. More
by Mike
Employees Worked With
Service Agent
July 29, 2018
Great Experience Buying a new car is usually a very stressful experience but at Ewing Buick GMC it is not. The staff is very friendly and knowledgeable. The process wa Buying a new car is usually a very stressful experience but at Ewing Buick GMC it is not. The staff is very friendly and knowledgeable. The process was quick and easy. Suzanne located the exact vehicle I wanted and kept me informed all along the way of the delivery. I am so happy with my new car and with the excellent service at Ewing! I would highly recommend visiting this dealership when you are in the market for a new vehicle. More
by VeryHappy
Employees Worked With
July 28, 2018
Excellent Best dealership I have ever worked with. The salesman was patient, very service minded and well informed about the product he was selling. I hope I Best dealership I have ever worked with. The salesman was patient, very service minded and well informed about the product he was selling. I hope I do not spend a great of time in the service area however it appeared to be clean and professionally operated. Looking forward to my first Buick experience. More
by Ben23
Employees Worked With
Brad Cunningham
July 26, 2018
Buying Experience Buying my new Yukon SLT was excellent! No high pressure and it was a clean process. I knew what my vehicle was worth and that is what they offered. Buying my new Yukon SLT was excellent! No high pressure and it was a clean process. I knew what my vehicle was worth and that is what they offered. I knew what the new vehicle was worth as well and we got to that point after one visit and a few emails. The sales person (Herm Jackson) was excellent in purchase and in some of my dumb follow up questions about the new technology in the vehicle. This is my third purchase from this dealer and my 5th Yukon. More
by Mrty
Employees Worked With
