Ewing Buick GMC

A Five-Star Car Buying Experience: Exceptional Service from Oscar from Ewing Buick GMC. I recently had the pleasure of purchasing a car from Ewing Buick GMC, and I must say, my experience with Oscar, from Oscar from Ewing Buick GMC. I recently had the pleasure of purchasing a car from Ewing Buick GMC, and I must say, my experience with Oscar, surpassed all expectations. From the moment I walked in, Oscar greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs, preferences, and budget, ensuring that every recommendation he made was tailored to my requirements. Throughout the car buying process, Oscar demonstrated unparalleled expertise and professionalism. He was incredibly knowledgeable about the vehicles in the dealership's inventory, patiently answering all my questions and providing valuable insights to help me make an informed decision. What truly set Oscar apart was his no-pressure approach. At no point did I feel rushed or pressured into making a decision. Instead, Oscar empowered me to explore my options at my own pace, offering guidance and support every step of the way. Oscar was transparent and honest in all his interactions, ensuring that I fully understood every aspect of the car buying process. He was upfront about pricing, financing options, and any additional fees, which helped me feel confident in my decision. Thanks to Oscar’s efficiency and attention to detail, the car buying process was smooth and hassle-free. He guided me through the paperwork with ease, ensuring that everything was completed accurately and efficiently. What truly impressed me about Oscar was his willingness to go above and beyond to ensure my satisfaction. Oscar was committed to providing exceptional customer service every step of the way. In conclusion, my experience with Oscar at Ewing Buick GMC was nothing short of exceptional. If you're in the market for a new car and want a stress-free, enjoyable buying experience, I highly recommend seeking out Oscar Thank you, Oscar, for your professionalism, expertise, and outstanding service. More

Herb was really great. He kept me updated and also let me know what I will need to do for my vehicle in the near future. He kept me updated and also let me know what I will need to do for my vehicle in the near future. More

Pretty Crappy Experience. ... So I was shopping online with autotrader.com and saw what looked to be a newly traded in GLC 300. I placed an request online on this specific car ... So I was shopping online with autotrader.com and saw what looked to be a newly traded in GLC 300. I placed an request online on this specific car to check the availability. I live in Burleson which is south of Fort Worth, so it's a two hour drive in traffic just to get there. In the morning I received an email from Don Yancy that the vehicle was still available. I then received a text from Nestor Frias and he confirmed via text that the car was still available. I then called and told him I would be driving 2 hours through traffic to come see the car in person but I was planning on buying it if it was as advertised. I asked if he could pull the keys and hold the car for me while I drove there. He said that he would pull the keys and have the car pulled up front and that if anyone came to get the keys from him that he would text me to let me know. So I loaded up in the car and drove straight there. When I arrived two hours later (no text during this time) I walked in and was introduced to Nestor who said his other appointment was running long and that he would have me work with Bruce Hultman. Bruce took me out front to the vehicle which was not the one that I sent a specific lead on. I told him no this is not it. I was looking for a Black GLC 300 not a silver ML 350. He said ok no problem let me get the correct car pulled up. Waited and then he said let's jump in the car to go drive around for 15-20 minutes trying to find the car on the lot. Came back to the office for him to go talk to his manager and find out it might be sold but he would double check. Wait, no it's not sold they have the spare key so we go back out driving the lot pressing the spare key fob panic button in hopes that the horn would go off. After another 20 minutes of driving around and not finding the car we go back in to the office to only find out that the adjacent Ewing Mercedes store "sold" the car not the same day, not the day before,not two days before, but yes you guessed it 3 days before I even placed a lead on the car. The worst part about it all was that the used car manager wouldn't even get up out from behind his desk to apologize. He sends poor Bruce Hultman who was the unfortunate soul that had spent his last hour running around the lot for nothing to get paid nothing to deliver the bad news. So it's now 2:21 am when Ewing's data inventory system should have updated their website and auto traders website and removed "sold" vehicle from their website but no, as attached pics can show you it's still up and showing "Very Clean" and still available. Not to mention whoever actually bought the GLC 300 was not provided the $500 second key, another blunder. I would avoid this place for sure. Update: Two days later after unsubscribing from emails still getting emails from Don Yancy that the GLC 300 is still available. Unbelievable More

The best car buying experience I’ve had! Oscar was great, very knowledgeable and professional. 10 out of 10. Oscar was great, very knowledgeable and professional. 10 out of 10. More

Outstanding! Clayton Haas and Steve Fortner have provided impeccable service and done everything in their power to provide the best customer service. -RB Clayton Haas and Steve Fortner have provided impeccable service and done everything in their power to provide the best customer service. -RB More

Oscar was very helpful and determined to find us a good deal for us to go home happy. And that we did! Will definitely be returning in due time! deal for us to go home happy. And that we did! Will definitely be returning in due time! More

Oscar made the experience of buying a truck wonderful and stress free. He was super knowledgeable about the product and answered every question I could think of. He is an all star! stress free. He was super knowledgeable about the product and answered every question I could think of. He is an all star! More

We had visited 4 other dealerships before Ewing. Oscar was the only one who took the time and effort to actually work with us and make a deal happen. They have earned our business from now on. Big s Oscar was the only one who took the time and effort to actually work with us and make a deal happen. They have earned our business from now on. Big shout out to Oscar and Jason More

Coming from a family automotive background, I believe Ewing Buick to have some of the best service personnel in the business. Among other good diagnoses and repairs performed for me, they accurately dia Ewing Buick to have some of the best service personnel in the business. Among other good diagnoses and repairs performed for me, they accurately diagnosed a front strut mounting bushing issue which two other dealerships diagnosed as a steering rack failure. Good people. More

Oscar made the experience. Faison is great, as well. They made it quick and easy to get into the truck of our dreams Faison is great, as well. They made it quick and easy to get into the truck of our dreams More