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Ewing Buick GMC
Plano, TX
1,596 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,596 reviews
April 07, 2022
Brad was expecting me. He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the checkout and snacks area were nice. The bathrooms were super clean and I had an area to work while I waited! Kudos to the Service Dept! More
by Dalsmada
Employees Worked With
Brad Ancker
Helpful April 06, 2022
The experience was ok the salesman did a great job of informing me about the vehicle in question. informing me about the vehicle in question. More
by TBEE29
Employees Worked With
April 05, 2022
Very none pressured sale. Clayton and Frank worked to make it happen.Frank added finishing touch to make it feel like a new car experience even though it was a much older van. Clayton and Frank worked to make it happen.Frank added finishing touch to make it feel like a new car experience even though it was a much older van. More
by Grandma5
April 05, 2022
Clayton Hass did a fantastic job working with me in my investigation into my vehicle choices and through the buying process. investigation into my vehicle choices and through the buying process. More
by RickyA
Employees Worked With
April 04, 2022
Kevin made this a simple process. I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday er I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday errands, drop off my purchases at home and still had the rest of my day, to enjoy. Now, I may want to trade in my car for one like the loaner! I appreciate that my interactions and the time for service was completed timely. I travel from Wylie to this location because of the service that my husband received when ordering a new key fob for his Buick More
by kqueen59
Employees Worked With
Baden, kevin
April 04, 2022
My wife and I live in East Texas. My wife was going to Richardson Texas for a doctor visit. The transmission on our Suburban broke down just as my wife arrived. We had purchased the My wife was going to Richardson Texas for a doctor visit. The transmission on our Suburban broke down just as my wife arrived. We had purchased the vehicle from Ewing Buick in Plano Texas. We also purchase an exchanged warrant. To our blessing, the warranty was still good and covered the replacement of the transmission. Alex, in the customer service department, took care of me, as I was 2 1/2 hours away. Alex handled everything in a professional manner. Alex even held onto a few Items that my wife left in the rental car for us to come pick up later. We would deathly recommend Ewing Buick. More
by Ted Smith
Employees Worked With
Alex, Service Dept
April 01, 2022
Very professional and helpful salesmen. Two actually worked together to accommodate my schedule. Very nice showroom. The dealer and salesmen quickly resolved a small rattle. Two actually worked together to accommodate my schedule. Very nice showroom. The dealer and salesmen quickly resolved a small rattle. More
by Redr8dr
