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Ewing Buick GMC
Plano, TX
1,682 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,682 reviews
January 10, 2021
I every time we take our car in for regukar maintenance, there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model is poor, or the dealer has high maintenance quotas. More
by bmurashige
Employees Worked With
Service department
January 09, 2021
I have done business with this dealership for many years and I keep returning because of their great all around service. Want to recognize Randy Harp. and I keep returning because of their great all around service. Want to recognize Randy Harp. More
by jadmagic
Employees Worked With
January 08, 2021
I have leased 3 vehicles back to back with GMC and could I have leased 3 vehicles back to back with GMC and could not be happier. The sales process is a breeze. They are honest, upfront and do not waste yo I have leased 3 vehicles back to back with GMC and could not be happier. The sales process is a breeze. They are honest, upfront and do not waste your time. Love Love Love working with Suzanne! I have worked with her and also with Randy. It has been a pleasure working with both of them. The entire "dealership" process is very pleasant and super quick. I also enjoyed financing process and it was also very appropriate. I had a new vehicle in a matter of hours. The inventory was low but that is to be expected due to the Corona Virus situation. The service is impeccable at the Ewing location and is never fussy. Suzanne and Randy have made my car experience pleasant and satisfying for the 3rd time in a row. More
by ca
January 08, 2021
Brought the car in for lots of problems and the one thing we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they di we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they did was change the oil. The service advisor didn’t seem to care much and didn’t seem to have time for us. More
by J
Employees Worked With
Steve Fortner
January 06, 2021
Dealership was clean and well kept. Enjoyed working with with Vincent and appreciated him providing a personal video of the vehicle before I drove out to look at it. with Vincent and appreciated him providing a personal video of the vehicle before I drove out to look at it. More
by Brad
Employees Worked With
Vincent Durone
December 26, 2020
Great guy!! I love my experience he was honest no haggling or sales tactics hidden... Wilson was very warming and knowledgeable of the vehicle Thanks haggling or sales tactics hidden... Wilson was very warming and knowledgeable of the vehicle Thanks More
by Tyer1
Employees Worked With
December 24, 2020
Suzanne was very nice and helpful throughout the whole process. She answered all my questions patiently and helped make this whole car buying experience pleasant. Her colleague, Fish, was also very help process. She answered all my questions patiently and helped make this whole car buying experience pleasant. Her colleague, Fish, was also very helpful. Overall, I had a great experience purchasing a car from Ewing Buick GMC. More
by Z
December 24, 2020
Suzanne was awesome! Honestly came in for test drive only...left with my Buick. She took her time and was not pushy. I was very impressed with dealership- cleanliness, setup, friendly staff; all of it! only...left with my Buick. She took her time and was not pushy. I was very impressed with dealership- cleanliness, setup, friendly staff; all of it! More
by sbell
Employees Worked With
December 24, 2020
this has been the most positive over the top car buying experience I’ve ever had. I am so pleasantly surprised at how nice and warm and friendly and sincere everyone at has been. I feel like I’ve known Suz experience I’ve ever had. I am so pleasantly surprised at how nice and warm and friendly and sincere everyone at has been. I feel like I’ve known Suzanne Newman and Robt Fish Turlington for many years. She took extremely good care of me, listened to my wants and needs and what I was wanting to do. The only people to deal with... Ewing Buick GMC. Ask for Suzanne. More
by Suzie
December 21, 2020
I have leased 4 vehicles with Ewing. They are always professional and treat everyone like family. Gary Parr has done an amazing job, every time I go through the process of leasing. I’m always on a time professional and treat everyone like family. Gary Parr has done an amazing job, every time I go through the process of leasing. I’m always on a time crunch and he goes above and beyond to see to it that I am in and out as quick as possible. More
by beau.S
