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Ewing Buick GMC
Plano, TX
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
November 25, 2019
Great Service Department that focuses on elite customer service. Accountable, informative, knowledgeable Sales that will include every possible available rebate/discount that is superior to the competition service. Accountable, informative, knowledgeable Sales that will include every possible available rebate/discount that is superior to the competition... More
by Hollywood
Employees Worked With
Other Employees :
Ben (Service), Tim Stolp, Lawrence Barnes, Joseph Davis, Nathan Speights
November 22, 2019
This is by far the most professional and responsive dealership we have ever dealt with. The service as well as every individual we've had contact with their has been exceptional at every point. We woul dealership we have ever dealt with. The service as well as every individual we've had contact with their has been exceptional at every point. We would definitely recommend them to anyone who needs service or considering to buy a new car More
by Enclavedrvr
Employees Worked With
Brad, in service dept. 5 stars. Also whoever they gentleman was who called us on the phone too check in with us is also exceptional
November 22, 2019
Wonderful experience. I have a 1989 Military HUMVEE and the professionals at Ewing Buick GMC completely fixed my steering fluid pump. I will use them again! the professionals at Ewing Buick GMC completely fixed my steering fluid pump. I will use them again! More
by Dearmatt
Employees Worked With
Jim Beard
November 21, 2019
Great service. Service advisor Jim Bearden is friendly, professional and knowledgeable. My 30 K maintenance done in about 4 hours. Highly recommend Ewing Buick GMC for service. professional and knowledgeable. My 30 K maintenance done in about 4 hours. Highly recommend Ewing Buick GMC for service. More
by welshsullivangroup
Employees Worked With
Jim Bearden
November 20, 2019
Suzanne Newman was great! Suzanne Newman was a great sales person and and the service was awesome. Suzanne did a great job. My mom leased a 2019 Encore. We do not have any fri Suzanne Newman was a great sales person and and the service was awesome. Suzanne did a great job. My mom leased a 2019 Encore. We do not have any friends to refer to Ewing Buick. More
by brianbonner46
Employees Worked With
November 20, 2019
Great Suzanne Newman was great. The service was great from Suzanne. Suzanne did a tremendous job. I leased a 2019 Encore. Suzanne showed me how to operate Suzanne Newman was great. The service was great from Suzanne. Suzanne did a tremendous job. I leased a 2019 Encore. Suzanne showed me how to operate it. More
by janbonner46
Employees Worked With
November 16, 2019
Don and Josh made the sales process and the paperwork completion quick and smooth! Will consider Ewing and the sales team in the future for vehicle purchases. completion quick and smooth! Will consider Ewing and the sales team in the future for vehicle purchases. More
by CJ
November 14, 2019
Great experience all around. Working with Herm was really good. He communicated well via vpoce and text sepending on what I needed. I really appreciated his flexibility! really good. He communicated well via vpoce and text sepending on what I needed. I really appreciated his flexibility! More
by Tommy Tatum
Employees Worked With
November 09, 2019
There were no cookies or popcorn during evening visit which would have been nice. Make sure you make appointment before 3 if you want these niceties. Nice dealership and nice people. which would have been nice. Make sure you make appointment before 3 if you want these niceties. Nice dealership and nice people. More
by Ntheknow
Employees Worked With
Rick Gonzalez
November 06, 2019
Friendly and Professional service! Benjamin in the service department did a great job. He knows his stuff and was very professional. I had a great experience with the service departmen Benjamin in the service department did a great job. He knows his stuff and was very professional. I had a great experience with the service department. More
by MattOlmstead
Employees Worked With
Benjamin in service
