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Ewing Buick GMC

Plano, TX

4.8
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75024

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Showing 1,677 reviews

July 31, 2019

Great service rep I believe my reps name was JR or RJ. I apologize for not being sure. This guy was amazing. I went in because my rear camera needed servicing. The gen More

by BLwill91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR or RJ and rick
Aug 02, 2019 -

Ewing Buick GMC responded

Hi there, thank you so much for your positive comments about our service department here at Ewing Buick GMC! We are so happy to have you as a repeat client. We will pass along your lovely comments to our team! We sincerely value your business and look forward to your next visit! Have a fantastic day!

July 30, 2019

Dire straits My employer changed my office location to an area not well serviced by public transportation on short notice. With very little time and a modest budge More

by Stigmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Collins
Jul 31, 2019 -

Ewing Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're glad to hear Natalie delivered such a great experience. Congratulations on your new vehicle! If there's anything further we can do for you, we are happy to help!

July 30, 2019

Excellent experience Sales person extremely knowledgeable and very helpful. Got price to where we wanted it and their financing through a major bank was better than we had More

by Happy-Terrain-Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Ewing Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Randy will be happy to hear he had such a positive impact on your car buying experience. Congratulations and we hope you have a great day!

July 29, 2019

Outstanding Customer Service! Wanted to give the highest reccomendation to Sales Agent Wayne Holten. Wayne made the experience not only effiecient but enjyoable. When your shopping More

by TrickyKid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Holten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Ewing Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback on the experience that Wayne provided. We truly appreciate your recommendation of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2019

Easy, convenient, and quick We loved working with Suzanne and Robert to purchase our second Enclave. They made the process super easy and enjoyable. We love the Enclave and highl More

by ASM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fish Turlington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Ewing Buick GMC responded

Hello, we're so glad to hear that Suzanne and Robert provided you with a swift, knowledgeable and friendly experience here with us. They will be happy to have been mentioned in such a positive way. Have a wonderful day and we hope to see you soon!

July 25, 2019

Fantastic Service Service manager Ben was absolutely fantastic and answered all my questions. Service to my car was extremely fast and I did not have to wait long at al More

by Bforrest27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
Jul 29, 2019 -

Ewing Buick GMC responded

Hi, we are so pleased you enjoyed your visit to Ewing Buick GMC! Ben will be happy to have been mentioned for the professional and swift service experience that he provides to our valued clients. We look forward to your next visit! Take care!

July 21, 2019

great experience easy, no nonsense, beautiful facility, friendly people and fast, be right off the toll road made it convenient and I will be back in the future. More

by Gribble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Ewing Buick GMC responded

Thank you for sharing this feedback! We are delighted to hear that our team gave you such a great experience! Please don't hesitate to reach out to us if there's anything more we can do.

July 21, 2019

Stressful Day became a Fun Day I went in to have my LaCrosse AC charged and found out it was the compressor so, unprepared, I figured it was time to trade it in! I was very nervous More

by scottie716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Ewing Buick GMC responded

Thank you for your kind words! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time!

July 17, 2019

Treat you like family! I cannot say enough about Suzanne Newman and Robert Turlington. I just purchased my third GMC from Suzanne and I can honestly say that each experienc More

by MHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fish Turlington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Ewing Buick GMC responded

Hello, we want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Suzanne and Robert! Have a great day!

July 16, 2019

Tire fix Contacted salesman vehicle purchased from. Arrived at dealership and couldn't get hold of salesman. Nail in tire and was told it needed to be replace More

by Canihit
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Harp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ancker
Jul 17, 2019 -

Ewing Buick GMC responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 665-3131 so we can work towards a resolution.

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