Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,181 reviews
May 28, 2020
Amazing customer service! Bob Williams is the man to go to! Helped me buy my first car! Great time and quick! Appreciate all your help! to! Helped me buy my first car! Great time and quick! Appreciate all your help! More
by madibmusic
Employees Worked With
Jonathan Garcia, Bob Williams
May 27, 2020
Clean, friendly, professional! They worked well together as a team: Sales, Finance, Porters, Management. Everyone was cheerful, appreciative of our business, upbeat, and even FUN! Great experience all-aroun as a team: Sales, Finance, Porters, Management. Everyone was cheerful, appreciative of our business, upbeat, and even FUN! Great experience all-around. More
by brinkman466
May 26, 2020
great experience team was professional and efficient in getting me into a new vehicle. Was a pleasure to work with a team interested in finding the right vehicle, not team was professional and efficient in getting me into a new vehicle. Was a pleasure to work with a team interested in finding the right vehicle, not just selling vehicles More
by bbb3wright
May 23, 2020
Thank you Fair Oaks Ford Lincoln for the easiest purchase I've ever made. Nate loves his new car. And I love the safety features and the price!!! It would not be possible without The King of Deals Leo Sfi I've ever made. Nate loves his new car. And I love the safety features and the price!!! It would not be possible without The King of Deals Leo Sfikas. Thank You so much. Also, a big thank you to Dan Buzdugan. Excellent product knowledge and patience with us. You are a most valuable asset. Lastly, Ken Gohman. Thank you for the quick, smooth paperwork delivery. We are so incredibly happy with the entire process and Recommend Fair Oaks to all who may be looking to purchase a vehicle. More
by TButkus
May 20, 2020
Rocket Man Robert Williams is dynamite. He made a deal happen when there was no deal to be had. He spent as much energy selling me a used car as he would sellin Robert Williams is dynamite. He made a deal happen when there was no deal to be had. He spent as much energy selling me a used car as he would selling me a Lincoln. He asked me for a good rating.How about a 10.? Well deserved. Ray Everett More
by bivs2000
Employees Worked With
Bob Williams
May 14, 2020
Jonathan was very nice and friendly to work with. He was very knowledgable about all the features of our new suv. He also wore a mask the whole time. very knowledgable about all the features of our new suv. He also wore a mask the whole time. More
by 45coltbubba
May 13, 2020
Bob was very helpful and accommodating with health concerns due to the Corona virus. The dealership was friendly and accommodating as well. Service department was great as well. Got a good deal and concerns due to the Corona virus. The dealership was friendly and accommodating as well. Service department was great as well. Got a good deal and would come back to Bob. More
by Tom
Employees Worked With
Other Employees :
CELIA OCHOA, Bob Williams
May 13, 2020
He was a huge help & very knowledgeable when it came to the car & the features. He truly loves what he does. Great job!!! Awesome. Wonderful the car & the features. He truly loves what he does. Great job!!! Awesome. Wonderful More
by kgardner12
May 12, 2020
Great experience from the beginning, received top level customer service and knowledge from Jonathan Garcia and Jonathan Matyus. Will definitely recommend and come back if further service is needed in th customer service and knowledge from Jonathan Garcia and Jonathan Matyus. Will definitely recommend and come back if further service is needed in the future :) More
by krissyo
Employees Worked With
Jonathan Matyus, Jonathan Garcia
May 11, 2020
Definitely Recomnend!!!! Had a fantastic experience buying from Bob!! He answered all questions and concerns without hesitation. Very personable and made the whole experience Had a fantastic experience buying from Bob!! He answered all questions and concerns without hesitation. Very personable and made the whole experience enjoyable. Will definitely be back to buy from Bob again in the future. More
by tjb0813
Employees Worked With
Bob Williams
