Falmouth Toyota

Awesome Buying Experience EVERY time. I just bought my 4th vehicle at this dealership and I have to say each and every purchase/lease has been a great experience. I have owned too many ne I just bought my 4th vehicle at this dealership and I have to say each and every purchase/lease has been a great experience. I have owned too many new cars to count, and by far ,Falmouth Toyota is my favorite dealer. I purchased my 2 most recent vehicles from Ken Collings. He is very honest, really listens to your wants and wishes and does everything he can find the perfect vehicle at the right price. Everyone at the dealership treats you like family. I also use Falmouth Toyota for all my maintenance. The are very easy to deal with and scheduling appointments is a breeze, they are always very accommodating. I have taken previous vehicles to a Toyota dealership that was a little closer, but the service does not compare. To top it all off, I received a call from Matt Murphy-General Manager today to be sure I was thrilled with my car, asked if I needed anything, just wanted to be sure I was happy. NOW that is what great customer service is all about. Thank you everyone at Falmouth Toyota!! More

Seamless transition from much-loved 2005 Camry to Rav 4 This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership and the service department that has grown over twelve years of ownership of Toyotas. I have purchased used vehicles from Toyota in the past, but decided to go with a new vehicle this time. The finance department handled the paperwork quickly & efficiently. I am absolutely delighted with my new Rav4 and expect to drive it for a good long time. More

Worth the trip to buy our 3rd vehicle from Falmouth Toyota. Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great financing. Amy was a pleasure to work with, again no strong arm, just explained the options and let us make our choices. Jack made a point of getting in the car with us to show us all the features. Falmouth Toyota is a little out of the way for us, but it was worth the trip for the 3rd time. More

Great Experience It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back hom It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back home to pick up our old Ford Explorer for the trade and dove home again in our new Camry! Love it and the entire experience could not have been better!!! We were referred to Matt Murphy a great leader who has the gift to make all his customers feel special :) Amy in finance was fun to work with. The best part, Townsend jumped in the Camry with me to show me all the controls and even linked my iphone to my touch screen blue tooth/radio. The entire crew we worked with was awesome! I rated the quality of work as well because we added side guards and had a paint chip touched up a couple of days after our purchase. Very happy and Yes I would recommend this dealership to everyone. More

Trustworthy Dealership We are very pleased with the experience we had this week at Falmouth Toyota. We traded in the pre-owned Honda Odyssey we purchased there 5 years ago We are very pleased with the experience we had this week at Falmouth Toyota. We traded in the pre-owned Honda Odyssey we purchased there 5 years ago for a pre-owned Toyota Sienna. Peter Cavicchi worked with us on the financial part. He was informative and personable. Ken Collings is always a pleasure to work with. He is knowledgeable and attentive. He is honest, trustworthy, and truly cares about his customers. He took the time to show us all of the features of the Sienna before we drove off with it. Thank you! More

I just came in for service and left with a new car! While waiting for new breaks, I wandered into the sales bay and met Ron and that was it. Between working with Ron and the great deal Toyota was runni While waiting for new breaks, I wandered into the sales bay and met Ron and that was it. Between working with Ron and the great deal Toyota was running in June, we traded our beloved 2003 Sienna XLT for the 2014 Limited Sienna! We weren't even looking for a new car and just spent money on new breaks! Ron is very knowledgeable and friendly and truly understood the needs of a 2-children family. He was helpful during the sale and helpful after the sale. I really like this dealership - my family has been buying cars from them for over 10 years now. The is friendly and knowledgeable. Matt, the owner, even called my house to personally thank me for our purchase. That's customer service! More

Excellent customer service I bought a 2014 corolla. It was a stressful 3 day process (insurance reasons) but I finally left with my beautiful corolla. I dealt with Mark Faria wh I bought a 2014 corolla. It was a stressful 3 day process (insurance reasons) but I finally left with my beautiful corolla. I dealt with Mark Faria who did our sale and made she we got the car that I wanted. We then dealt with Peter for the financial part. I have to say I called Peter probably a million times over the few days when I ran into an issue with insurance and/or just questions in general. Peter listened to me every time and gave me clear answers. When I went to pick the car up, they were all ready for me and made it very smooth. I am very happy with my car, and the service I got there! I will be back :) More

"A Classy Dealership" After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, look After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, looking for a pre-owned pick-up truck. Brian Nascarella greeted us, actually listened to us, and then showed us several Tacomas that fit our needs and our budget. After we drove a Tacoma Access Cab that had caught our fancy, Brian provided the service history of the truck, explained the extended coverage and benefits of the Certified Pre-Owned program and professionally and politely asked if we had other concerns or questions. When we told Brian we wanted to think about it and consider other options, he did not try to tie us to a chair, hide our keys, or subject us to a parade of managers intent upon insisting we 'do the deal today.' I researched this particular model on-line, comparison shopped another make of truck, and became convinced that this Tacoma was the one I wanted. We returned to Falmouth Toyota the next day to negotiate a fair price for the truck...without drama, pain or suffering. The entire process was pleasant. Amy Killoran, our Finance Manager, handled the paperwork in a courteous, expedition manner. The truck was ready when it was promised, clean, with a full tank of gas. An hour after taking delivery, my cell phone rang. Matt Murphy, the General Manager of Falmouth Toyota, personally called to ensure that we were entirely satisfied with the truck and our buying experience. More importantly, Mr. Murphy thanked us for buying our vehicle from Falmouth Toyota. My wife and I have been buying vehicles for over 45 years. We've had good experiences and we've had bad experiences. Our buying experience with Falmouth Toyota, especially with Brian, Amy, and Mr. Murphy, ranked right at the top. More

2014Camry Was impressed with Amy & Coby at Falmouth Toyota. Visited several dealerships and test-drove several cars. Was actually leaning toward purchasing an Was impressed with Amy & Coby at Falmouth Toyota. Visited several dealerships and test-drove several cars. Was actually leaning toward purchasing another vehicle from another dealer, however, Coby kept calling me from Toyota. I said to myself that this guy is really interested in my business. So I went with Falmouth Toyota. More

Great buying experience I just purchased a new Tacoma from Falmouth Toyota this week and I wanted to say how great the experience was, no drama, no issues, great pricing, a s I just purchased a new Tacoma from Falmouth Toyota this week and I wanted to say how great the experience was, no drama, no issues, great pricing, a super fast, easy stress free buying experience. I did my research on the vehicle I wanted and they had the best pricing for the truck I wanted, the sales man Steve was no pressure, great to deal with, and the finance manager Pete was equally as nice, didn't try to push or over sell the extras like a typical dealership at the closing. I took delivery of the truck next day in and out of the dealership in 45 minutes. I would highly recommend this dealership on the upper cape for your Toyota experience. Its worth the visit. thanks again. More