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Falmouth Toyota

Buzzards Bay, MA

4.9
1,909 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,909 reviews

August 19, 2023

Tony did respond to my inquiry about ordering a new shock for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. More

by dterrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Astrauckas
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your business and review! We really appreciate your support and are glad we could get your car issue resolved in one visit!

Aug 22, 2023 -

dterrasi responded

Thank you for your quick response. We are happy you listened and were able to get my car fixed in one visit. Crossing the bridge can be a hassle in the Summer. See you at the next check up.

August 16, 2023

I had an excellent experience at Falmouth Toyota. It couldn’t have been easier. Ronnie Sjahfiedin made everything simple. Very happy with my new SUV! More

by Mwhit1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your business and review! We really appreciate your support.

August 11, 2023

Brian is wonderful to work with! Going on my third lease through him. Couldn’t be happier! More

by bbrybo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your continued business and review! We really appreciate your support.

July 29, 2023

Searching for that special 4Runner over the past six months has taken me to visit a number of dealers. I was happy to find everything I was looking for right at Falmouth Toyota. I knew this was the righ More

by CapeCodGirl
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your business and review! We really appreciate your support.

July 25, 2023

recently bought out my lease, Justin White could not have made it any easier. no stress, very personable. I was on my way in no time. More

by capesylvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Falmouth Toyota responded

Thank you for your business and review! We really appreciate your support.

July 23, 2023

Maria O’Brien was wonderful to work purchasing the RAV4 and the Highlander 3 years ago. More

by john.carroll10@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

john.carroll10@comcast.net responded

Maria O’Neil is the name of my salesperson who was so helpful.

Jul 24, 2023 -

Falmouth Toyota responded

Thank you for your review and business John. We appreciate your support!

July 22, 2023

Been purchasing vehicles for 20+ years from Falmouth Toyota. Great Staff both in Sales and Service. More

by Peg & Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Digravio, Townsend Wells, Nick Astrauckas
Jul 24, 2023 -

Falmouth Toyota responded

Thank you for your continued business and review Peg & Brian. We appreciate your support!

July 20, 2023

My mechanic was the one who recommended Falmouth Toyota to me. He said that “this was the dealer you could trust.” I was looking for a used car, certified and warranteed, with low mileage, and a good mpg. More

by kathieolsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

July 16, 2023

Upon receiving news that our 2004 Honda Accord was not worth investing any more money into the vehicle my wife and I decided to begin shopping for a new car. We decided looking into a new Camry and began More

by rbt3201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Ditmars
Jul 17, 2023 -

Falmouth Toyota responded

Thank you for your comprehensive review and business. We appreciate your support!

July 14, 2023

We didn't expect to have to buy 2 cars within a couple of weeks but that is what happened. Our first experience was so good why wouldn't we go back? We are very happy with the Rav4 and Highlander. Thank y More

by MLMVLL
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Falmouth Toyota responded

Thank you for your review and repeat business. We appreciate your support!

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