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Falmouth Toyota
Bourne, MA
1,947 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,947 reviews
December 08, 2023
Great service and helpful staff. This is my first purchase but I have two other Toyotas and Falmouth Toyota has serviced them for years. No pressure to buy and the model we wanted wa This is my first purchase but I have two other Toyotas and Falmouth Toyota has serviced them for years. No pressure to buy and the model we wanted was available quickly as it was already in transit. More
by Andy
December 08, 2023
Falmouth customer for years. . This is my third dealing with them. They go the extra mile. Could not be happier with this experience. Highly recommend. Thanks all. . This is my third dealing with them. They go the extra mile. Could not be happier with this experience. Highly recommend. Thanks all. More
by Tom
November 27, 2023
Except for the waiting to get my car, my total experience was good. I was very satisfied. was good. I was very satisfied. More
by sgnos
November 15, 2023
An absolutely seamless transition from my 2011 Rav4 to my new 2023 Rav4 with Amy and Justin. new 2023 Rav4 with Amy and Justin. More
by Aqua7422weezie
November 13, 2023
Working with Falmouth Toyota is as easy as it gets, and I should know having purchased eight vehicles with them over the past 20 years for myself and family. Falmouth Toyota feels like family when I walk in should know having purchased eight vehicles with them over the past 20 years for myself and family. Falmouth Toyota feels like family when I walk in and that's exactly how they treat you! Highly recommend them to anyone looking to purchase a reliable vehicle without the nonsense of so many dealerships! Just the best! More
by CJM4
November 13, 2023
Falmouth Toyota made it a simple and enjoyable process to turn in our 2021 RAV4 and pickup our 2024 Model. Excellent customer service. turn in our 2021 RAV4 and pickup our 2024 Model. Excellent customer service. More
by Colin E.
November 08, 2023
i had the pleasure of dealing with nick a service member and ken the salesman, both were top notch and did absolutely everything they could to make sure i was satisfied and i will be purchasing more cars fr and ken the salesman, both were top notch and did absolutely everything they could to make sure i was satisfied and i will be purchasing more cars from them in the future More
by mattsawyer94
November 05, 2023
Ken collins was great to work with. He was very professional and answered all our questions. This is our second Toyota purchase from this dealership. He was very professional and answered all our questions. This is our second Toyota purchase from this dealership. More
by Bettym1125
Employees Worked With
October 31, 2023
Helpful honest caring friendly clean fair. Every department I dealt with was out standing in knowledge and personality. I tell everyone it’s the only dealer to go to Every department I dealt with was out standing in knowledge and personality. I tell everyone it’s the only dealer to go to More
by Guncaptain
October 28, 2023
I bought a Toyota in 2005 and loved the car, so when it was time to purchase another toyota I went to Falmouth Toyota who had been servicing my Matrix and their service department is awesome. Coby Signs h was time to purchase another toyota I went to Falmouth Toyota who had been servicing my Matrix and their service department is awesome. Coby Signs helped me find my new car, was there to show me everything in the car and was very helpful with any questions I had, he even had to get my car in the pouring rain and never complained. I never felt like I was imposing on him, he was genuinely happy to help. Falmouth Toyota is very lucky to have such a great person like Coby working for them! Falmouth Toyota itself is a great dealership, with great employees. More
by jabs1227
