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Falmouth Toyota

Buzzards Bay, MA

4.9
1,904 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,904 reviews

July 19, 2018

Fantastic experience!!!!! From the moment I inquired about my 2011 4Runner, to the moment I was handed the keys– Maria was very helpful, thoughtful, informative, and profession More

by elizabeth1313
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2018

Easy and fun purchase experience I knew exactly what I wanted and emailed the specs to Coby. He replied with a PDF of the sticker of a car in stock that exactly matched my request. More

by happy shopper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2018

Exactly what we wanted My husband and I had a very particular car in mind that we wanted. We came to Falmouth Toyota with that wish and Derek was amazing to get us the car w More

by Lis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Ditmars
July 11, 2018

Unexpected Purchase. I had purchased 2 Toyota's in the past and one of them was totaled so I need a new vehicle. I had been to other Toyota dealers in the area and was no More

by MJE3342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Springer
July 10, 2018

Unforgettable Car Purchase Experience We had been scouring the web for some time looking for the right certified preowned Tacoma. When we found the perfect vehicle, the only problem was i More

by longdistancepurchase
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2018

Outstanding customer service I bought my first (new) RAV4 from Falmouth Toyota in 2007. I recently purchased a used 2015 RAV4 from Falmouth Toyota once again. When I expressed an More

by Spahkyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2018

Great experience except for bad sales tax issues. A very short explanation of what kind of desired vehicle was quickly understood by Brian and we ultimately bought the 1st one he had us look at. He w More

by perrysjjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

Consistently pleased with Falmouth Toyota Just purchased a 2017 Toyota Camry from Falmouth Toyota—the 4th vehicle our family has purchased from this dealership. Have always been pleased with t More

by MO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Liset
June 23, 2018

professional and personable staff all around! From my first contact to the last the degree of personal attention and professionalism was exceptional. It was my first time leasing a new car and hav More

by J Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Excellent price and great service from my sales person Dave I was looking for new Avalon and was about to buy north of Boston I was told that film was Toyota was generally more expensive but I thought I would g More

by Salty73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none, David Digravio
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