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Falmouth Toyota

Buzzards Bay, MA

4.9
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,910 reviews

June 05, 2018

Lease of Corolla IM We would like to thank Falmouth Toyota for our completely satisfactory experience. Both Jesse Abbruzzese and Justine White for professional, knowledg More

by Richard Sheffield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Sheffield, Jesse Abbruzzese
June 02, 2018

New Car Purchase Np pressure new car purchase experience with fair value given to us on our trade in value. We leased a new 2018 RAV4 SUV in the mid-price range with More

by rav4leaseme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Abbruzzese
May 29, 2018

Highest degree of Honesty and Integrity Because of my own foolish impatience, I drove my 2016 Toyota Corolla off the side of a road in an attempt to go around a stopped vehicle. This caused More

by Frank
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

enjoyable, smooth, fair & fast I was treated in a professional manner. All questions were answered and explained well! It was a painless and stress free b More

by Ron152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

First-Class Experience! Incredibly friendly, professional, and respectful Dealership with excellent customer service! The staff was extremely honest and helpful with no sale More

by Patriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Greeter at the Front Sales Desk (another 5-star award to her!)
May 23, 2018

excellent -- most helpful. Ken was excellent - most helpful in every way. Would be happy to deal with him again. I went to Falmouth Toyota as part of More

by 208crowspond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Exceeded Expectations! I couldn't be happier with my 2018 Toyota Tacoma that I recently purchased at this dealership! I had the pleasure of working with the salesman Salesm More

by Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Digravio, Ian Nixon
May 21, 2018

Matt Murphy quickly and easily solved my issue Matt Murphy responded very quickly to my comments on this website with an offer to remedy the situation and help me get the registration and inspectio More

by disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Pleasant, Professional Dealership Everyone at Falmouth Toyota continues to represent the company with the professionalism and expertise that I've experienced for years. From service to More

by Cotuitcardriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Digravio, Ian Nixon
May 16, 2018

I'll Be Back! I visited this dealership when my friend picked up car paint for her new Rav4 Hybrid. She loves her car and enjoyed the Falmouth Toyota dealership exp More

by DebbieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
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