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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
May 09, 2018
Toyota Review May 2018 Ken Collings and Ian were great to deal with. Low pressure and helpful through the whole process. Falmouth Toyota was a pleasure to deal with when buy Ken Collings and Ian were great to deal with. Low pressure and helpful through the whole process. Falmouth Toyota was a pleasure to deal with when buying our new 4Runner! More
by HenryAyers
May 01, 2018
Glen did an outstanding job in presenting the Avalon. Excellent sales person Glen who was extremely knowledgeable, courteous and friendly and above all honest. It was a pleasure to work with Glen and if Excellent sales person Glen who was extremely knowledgeable, courteous and friendly and above all honest. It was a pleasure to work with Glen and if and when I need a car I will contact Glen More
by Will&Irene
Employees Worked With
Townsend Wells, Jesse Szumita, Glen Liset
April 30, 2018
It's all about the service! We absolutely love doing business with Falmouth Toyota. From the time you walk in the door to the time you leave with your car, the process is efficie We absolutely love doing business with Falmouth Toyota. From the time you walk in the door to the time you leave with your car, the process is efficient, warm and professional. Coby Signs was a super salesman that worked in sync with our needs and ideas. He was ready for us as we came over from Martha's Vineyard and the process moved speedily along so that we were able to see and drive the car and then work on the financial and processing pieces. Coby is a pleasure to deal with and we hope to continue doing business through him. More
by CarHappy
April 25, 2018
New Purchase Great experience with purchase of new Toyota, friendly atmosphare , fair pricing, very quick response to initial contact. Jesse was very good sales Great experience with purchase of new Toyota, friendly atmosphare , fair pricing, very quick response to initial contact. Jesse was very good salesperson to deal with, would and have recommeded Jessee to others. More
by joe2018
April 24, 2018
Recent car purchase. I just bought another car from Falmouth Toyota. It is the fourth car in a row that I have purchased from this terrific dealership. I will purchase my I just bought another car from Falmouth Toyota. It is the fourth car in a row that I have purchased from this terrific dealership. I will purchase my next car, when the time comes, from Falmouth Toyota. More
by Cool Breeze
Employees Worked With
Townsend Wells, Derek Ditmars
April 23, 2018
1-2-3 Thanks to Steve Springer and Justin White for a very positive buying experience. I found the car I needed on the Falmouth Toyota website. Came to the Thanks to Steve Springer and Justin White for a very positive buying experience. I found the car I needed on the Falmouth Toyota website. Came to the Center and spoke with Steve and Justin. All the paper work was quickly done and II was able to take the car home the very next day. Thanks guys. More
by Alan Kohuth
April 22, 2018
Fantastic Service Steve was very knowledgeable and helpful in facilitating me buying this car. I look forward to many years of using this car. Falmouth Toyota is a grea Steve was very knowledgeable and helpful in facilitating me buying this car. I look forward to many years of using this car. Falmouth Toyota is a great place to look if you are in the market for a new vehicle. More
by Doggies2!
Employees Worked With
Steve Springer
April 21, 2018
Toyota Tacoma lease Great experience.! I have been leasing vehicles for nearly 20 years and have never been treated so fairly. You could tell that Ken was knowledgeable Great experience.! I have been leasing vehicles for nearly 20 years and have never been treated so fairly. You could tell that Ken was knowledgeable and prepared to address my needs. TY John H More
by 448Gm229
April 21, 2018
Great experience! Thank you for helping me purchase my (new for me) previously loved Rav4. Maria was my salesperson, she answered every question and addressed any conce Thank you for helping me purchase my (new for me) previously loved Rav4. Maria was my salesperson, she answered every question and addressed any concern I had. I would highly recommend Maria to anyone! All around, everyone at the dealership goes above an beyond to make sure that you will have a pleasant experience and that you leave as a highly satisfied client. Oh and I love my Rav4, its a great vehicle! Thank you again! Virginia J. More
by Virginia Jones
Employees Worked With
Other Employees :
Matt (not sure last name)
April 20, 2018
Purchased another car from Falmouth Toyota! We have been a part of the Falmouth Toyota family for a very long time and have always had wonderful experiences. Just this week we purchased a car f We have been a part of the Falmouth Toyota family for a very long time and have always had wonderful experiences. Just this week we purchased a car from Jesse and he was nothing but professional, kind, supportive and patient (I changed my mind on vehicles in the process). Jesse is extremely easy to work with and is very efficient. From sales to service, Falmouth Toyota is genuine and professional. We highly recommend both Jesse and the entire dealership. More
by stephcwhite
