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Falmouth Toyota

Bourne, MA

4.9
1,915 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Bourne, MA

02532

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Showing 1,915 reviews

May 23, 2018

excellent -- most helpful. Ken was excellent - most helpful in every way. Would be happy to deal with him again. I went to Falmouth Toyota as part of More

by 208crowspond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Exceeded Expectations! I couldn't be happier with my 2018 Toyota Tacoma that I recently purchased at this dealership! I had the pleasure of working with the salesman Salesm More

by Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Digravio, Ian Nixon
May 21, 2018

Matt Murphy quickly and easily solved my issue Matt Murphy responded very quickly to my comments on this website with an offer to remedy the situation and help me get the registration and inspectio More

by disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Pleasant, Professional Dealership Everyone at Falmouth Toyota continues to represent the company with the professionalism and expertise that I've experienced for years. From service to More

by Cotuitcardriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Digravio, Ian Nixon
May 16, 2018

I'll Be Back! I visited this dealership when my friend picked up car paint for her new Rav4 Hybrid. She loves her car and enjoyed the Falmouth Toyota dealership exp More

by DebbieA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
May 09, 2018

Toyota Review May 2018 Ken Collings and Ian were great to deal with. Low pressure and helpful through the whole process. Falmouth Toyota was a pleasure to deal with when buy More

by HenryAyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
May 01, 2018

Glen did an outstanding job in presenting the Avalon. Excellent sales person Glen who was extremely knowledgeable, courteous and friendly and above all honest. It was a pleasure to work with Glen and if More

by Will&Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Townsend Wells, Jesse Szumita, Glen Liset
April 30, 2018

It's all about the service! We absolutely love doing business with Falmouth Toyota. From the time you walk in the door to the time you leave with your car, the process is efficie More

by CarHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

New Purchase Great experience with purchase of new Toyota, friendly atmosphare , fair pricing, very quick response to initial contact. Jesse was very good sales More

by joe2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Nixon, Jesse Abbruzzese
April 24, 2018

Recent car purchase. I just bought another car from Falmouth Toyota. It is the fourth car in a row that I have purchased from this terrific dealership. I will purchase my More

by Cool Breeze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Townsend Wells, Derek Ditmars
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