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Falmouth Toyota
Buzzards Bay, MA
1,913 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,913 reviews
November 29, 2017
Pleasant Experience Was given a good price and a fair trade-in. My second certified used car from Falmouth Toyota. Very satisfied. A trusted dealer. Would recommend them Was given a good price and a fair trade-in. My second certified used car from Falmouth Toyota. Very satisfied. A trusted dealer. Would recommend them to friends and relatives. Our family now has 3 satisfied customers wih them. More
by Cowboy at Heart
November 24, 2017
Good experience Friendly, knowledgeable staff. Sale and finance was quick and easy. The dealership was about 1 hour away, so we were able to handle almost everting ov Friendly, knowledgeable staff. Sale and finance was quick and easy. The dealership was about 1 hour away, so we were able to handle almost everting over the phone. Very convenient. More
by Sequoia2016
November 23, 2017
Falmouth Toyota-Class Act My salesman, Evan was kind and courteous. Every time I had a question, he was right there to answer it and help me in any way. Tony, the Service Manag My salesman, Evan was kind and courteous. Every time I had a question, he was right there to answer it and help me in any way. Tony, the Service Manager explained things to me in detail and with expertise. He was also friendly and helpful. Very nice experience all the way around. I tell everyone how good this dealership is because it truly is. Barbie Credo More
by valentinogirl88
November 22, 2017
excellent service I just bought a new to me 2017 Rav 4 from Falmouth Toyota. Everyone, especially my salesperson, Ron Sjahfiedin, went out their way to make sure I had I just bought a new to me 2017 Rav 4 from Falmouth Toyota. Everyone, especially my salesperson, Ron Sjahfiedin, went out their way to make sure I had a great car buying experience. I live in Boston but felt this was the best dealer for me. Several members of my family go here as well and highly recommended them More
by Donna M
November 20, 2017
Professional and informative I had many questions throughout the financing process as my boyfriend and I went about purchasing a certified pre-owned 2015 Tacoma. We live 2 hours a I had many questions throughout the financing process as my boyfriend and I went about purchasing a certified pre-owned 2015 Tacoma. We live 2 hours away, and it was our first time buying a car together. John spent lots of time on the phone with both of us answering our questions, helping us to understand the process, and helping me to better understand how the financing agreement would overall affect my credit. He was consistently patient and helped me to learn rather than discounting my questions or brushing them aside. He also helped us to navigate the complications that arose along the way. More
by BlueTacomaDoubleCab4wd
Employees Worked With
November 20, 2017
Two cars in Two years Met with Glenn to look at a second car purchase. We had bought one from Falmouth Toyota the year before and were very happy with the 4Runner. This yea Met with Glenn to look at a second car purchase. We had bought one from Falmouth Toyota the year before and were very happy with the 4Runner. This year 2017 we bought our second. From start to finish the staff which included Ian in finance and Amy in (finance) and Matt M. were all professional. They go out of their way to make you feel comfortable and always present a "we are here to help you" attitude. Also a very comfortable waiting room with coffee and cookies. I like cookies ! More
by 2 n 2 yrs
November 18, 2017
Very happy customer Great people very thorough etc. Explains all the features on vechle and how they work They take thier time to get to know you 2nd auto bought throu Great people very thorough etc. Explains all the features on vechle and how they work They take thier time to get to know you 2nd auto bought through them Ken collings knows his stuff! More
by Truckguy wayne123
November 14, 2017
Service and New Car Purchase Traveling from Martha's Vineyard I found Falmouth Toyota to be very accommodating with scheduling. It is a perfect fit for me. I just purchased my ne Traveling from Martha's Vineyard I found Falmouth Toyota to be very accommodating with scheduling. It is a perfect fit for me. I just purchased my new Toyota from Falmouth Toyota, very professional sales department. They know what it takes to sell a new Toyota. More
by Jim
Employees Worked With
November 14, 2017
Excellent Experience This is the second used vehicle I have purchased from this dealership and with Ken Collings. He is a straight shooter, sent me updates along the way a This is the second used vehicle I have purchased from this dealership and with Ken Collings. He is a straight shooter, sent me updates along the way and helped me purchase a 2014 RAV 4 that we love! More
by Toyotafan
November 11, 2017
Very satisfied with my purchase, sales was very helpful, very knowledgeable he went over everything with me and set up my blue tooth. I will definitely come back. I with my purchase, sales was very helpful, very knowledgeable he went over everything with me and set up my blue tooth. I will definitely come back. I will be recommend to family and friends. thanks More
by Betty Beaudry
