Falmouth Toyota

Trust them as much as my best friend! I drive more than an hour from my home to be serviced by the best company in the world. I would never go any where else or drive any car but a Toyota I drive more than an hour from my home to be serviced by the best company in the world. I would never go any where else or drive any car but a Toyota purchased here. They are beyond incredible. All businesses should be run this way. The country should be run this way. Trust integrity...the customer is their first priority if every respect. I cannot say enough about the care they give to every detail in making the customer feel respected and cared for at all tines. More

John O'Keefe John was great and had a lot of patience with me and that helped me a lot!!! Thank you Mr. John O'Keefe for making this experience easy and great!!! John was great and had a lot of patience with me and that helped me a lot!!! Thank you Mr. John O'Keefe for making this experience easy and great!!! More

Falmouth Toyota The Best! Been purchasing vehicles and having them serviced at Falmouth Toyota for over twenty years, not once have I been disappointed! I have referred Falmo Been purchasing vehicles and having them serviced at Falmouth Toyota for over twenty years, not once have I been disappointed! I have referred Falmouth Toyota to many: all, are now, forever customers! More

Emergency repair that surpasses expectations We were scheduled to leave for a trip to Chicago near the end of June. Of course as luck would have it the check engine light came on in our older mo We were scheduled to leave for a trip to Chicago near the end of June. Of course as luck would have it the check engine light came on in our older model Toyota Sienna on the morning of the day we were planning to leave. My schedule was very tight that day given that we were picking up my daughter from a summer camp that morning in Milton, MA. My immediate thought and fear was that we would have to postpone our road trip. I called Jared Neves at Falmouth Toyota to discuss my situation. Jared and I have worked together before and I have always found him to be extremely professional and experienced when it comes to servicing our vehicles. At first he suggested I drop by so that he could give it a quick code read to determine the issue. I explained to him that it was easier said then done because I was over an hour away. So he suggested I go to a nearby auto supply store that could provide a code reading for my check engine light. We were hopeful that it might be something easy to fix like tightening the gas cap. However, after calling him with the code he indicated that it was not going to be an easy fix. Basically there was a knock sensor sensor that was indicating a high output which was not good for the vehicle, especially one that was going to be used for a 2,000 mile trip. Knowing my desire to leave that evening for Chicago he suggested that if I was able to get the vehicle to him by early afternoon that he would get me back on the road by closing time. Jared was good to his word and I was back on the road by 6 PM. I did have to wait a few hours for the repairs because the mechanic discovered that the issue was being caused by a coolant leak from a bypass plate which also needed repairing in addition to the knock control sensor. However, during that time Jared kept me updated through the whole process and even offered me a loaner vehicle so that I could run out and do some errands with my daughter. Jared, the mechanic that serviced our van, Maureen at the loaner desk and the entire Falmouth Toyota team surpassed my expectations that day. They made me feel welcome and appreciated when they could have easily told me they were too busy to schedule us so late in the day. My family and I greatly appreciate all that the entire Falmouth Toyota Family does for us every time we work with them. More

Purchase of new vehicle This is our 4th purchase from Falmouth Toyota and with John O'Keeffe guiding me in choosing the correct car for my wants and needs. Working with John This is our 4th purchase from Falmouth Toyota and with John O'Keeffe guiding me in choosing the correct car for my wants and needs. Working with John at Falmouth Toyota makes purchasing a car a pleasant experience. No sales pressure plus he remembers my likes and dislikes in what I like for a car. Love my RAV4 hybrid! Great experience dealing with Falmouth Toyota and their employees from start to finish. More

A1 Surprise.. My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, th My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, the courtesy, the followup, and expertise from Ken Collins was, in my experience incredible. I have never experienced this before from a car dealer anywhere, and I am still marveling at it. Thank you so much, it made purchasing my car a real pleasure. More

New vehicle purchase This is my second purchase from Falmouth Toyota. From the moment I walked in the door, was greeted to the handing of the keys to my new Avalon, all ve This is my second purchase from Falmouth Toyota. From the moment I walked in the door, was greeted to the handing of the keys to my new Avalon, all very professional. They set the standard other dealers need to follow. More

Excellent Service! Steve Springer and the entire staff at Falmouth Toyota are unbelievably awesome , and it is because of their A1 service that I decided to get my vehi Steve Springer and the entire staff at Falmouth Toyota are unbelievably awesome , and it is because of their A1 service that I decided to get my vehicle that day. More

Good experience! I had a good experience working with Shallana Medina when shopping for my Rav4. She went out of her way to answer all of my questions and got back to I had a good experience working with Shallana Medina when shopping for my Rav4. She went out of her way to answer all of my questions and got back to me in a timely manner. The only thing I would have preferred, was that the vehicle inspection and remote starter had been completed before I picked up my vehicle. So, if that is important to you, please tell them that those things must be done before you pick up your new car. I wasn't told until the very end when they handed me the keys to my new car. I had to take time away from work to complete what needed to be done to my car. It was the only thing I was unhappy about. The rest of my experience was excellent. More

No stress car experience! Car dealerships and the buying experience has always stressed me out! There was always a pressure or feeling of being taken advantage of, but not here Car dealerships and the buying experience has always stressed me out! There was always a pressure or feeling of being taken advantage of, but not here at Falmouth Toyota. It was a no stress and no pressure kind of experience, quite the opposite actually. Everyone was very helpful and there wasn't the back n forth 'let me go talk to my manager' action that always seems to go on and on! Coby Signs was easy and helpful all the way through! Justin in Finance was transparent and clear! And Amy the Sales manager was awesome and very helpful! If you are looking for a Toyota and a smooth car buying experience, this is the spot! More