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Family Ford of Enfield
Enfield, CT
1,825 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,825 reviews
July 18, 2025
Dedicated sales personnel that instill confidence in the car buying expirence. I will recommend Enfield Ford to friends and family. car buying expirence. I will recommend Enfield Ford to friends and family. More
by stevecarr085
Verified CustomerEmployees Worked With
July 17, 2025
Service has always been top notch, I’ve been a long time customer. Very friendly and flexible scheduling available as well. Love my salesman Jorge as well. Family ford is awesome! customer. Very friendly and flexible scheduling available as well. Love my salesman Jorge as well. Family ford is awesome! More
by kathleen.carey
July 15, 2025
Mr. Ayers was excellent as always. Very informative and professional. Eric our mechanic is always helpful and makes the trip easy. Would recommend Family Ford to anyone. professional. Eric our mechanic is always helpful and makes the trip easy. Would recommend Family Ford to anyone. More
by darrellmcswain
July 13, 2025
Still having issues with the repairs that were done. Will be returning after vacation. Thanks Will be returning after vacation. Thanks More
by Dougmaxellon
Employees Worked With
July 12, 2025
My sales person Brendan was awesome. He helped me get the best trade-in and explained the employee pricing promotion going on at the time. I got a great price and am very happy in my ne He helped me get the best trade-in and explained the employee pricing promotion going on at the time. I got a great price and am very happy in my new car. Thank you Brendan and the sales team for no pressure and great pricing! More
by Lori Bilodeau
Employees Worked With
July 08, 2025
I was upset they left my car a mess! All my seats were folded including my front passenger seat. 110$ and hour and can't even put the car back to the original condition. Not my way of do All my seats were folded including my front passenger seat. 110$ and hour and can't even put the car back to the original condition. Not my way of doing business for sure More
by Farrellykelsey
June 30, 2025
Staff was friendly and knowledgeable. Waiting room was clean and comfortable. Service was Quick and efficent Waiting room was clean and comfortable. Service was Quick and efficent More
by Cnadeau25
Employees Worked With
June 29, 2025
Got charged $4600 for a PCM I didn't need Family ford of Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need More
by Jeffkrol1997
June 28, 2025
Sales - Lack of follow up is disappointing! ! Service department is top notch. Finance rep - meh. ! Service department is top notch. Finance rep - meh. More
by rckc228
Employees Worked With
Other Employees :
Brendan - sales, Ken - service, Parts - failure to advise customer when cover was received.
June 27, 2025
I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More
by KJ
